Re: Has anyone used ClearCase SCM tool with Remedy
Adrian, I used (or rather tried to use) it with ARS v5.x. I went as far as getting a conference call with a Clear Case second level engineer and a second level Remedy (at the time) engineer to try to figure out what was going on. At the end of the calls (it took three, one hour meetings, if memory serves) it was determined that the way Clear Case implemented the Microsoft Source Control API was very, very lacking in functionality. (and maybe even compliant with the spec too! ) We also determined that the way Remedy's Admin Tool was exporting files was not helping matters any at all. (Mostly due to name space collisions between types of objects and where/how the files were named after export.) Long story short... it was such a pain that it was a very negative experience with both products. FWIW: I hear some very good things about features that are now available in ARS v7.5. (And more to come in future versions too.) If v7.5 is to far off in the the future for you, then I would suggest you look at using the ARS API to get the job done. (A custom integration should be very possible.) -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Apr 14, 2009 at 2:53 PM, LJ Longwing wrote: > ** > I have, and it wasn't pretty..I don't remember all of the details because > the human brain tends to block traumatic events, thankfully. The parts I do > remember are that it slowed our development to a crawl because of all of the > check in, check out. It quite often didn't have the proper 'who checked > this out' listed, merging of branch data in CC was horrific, the constant > need to sync my local view with the server to ensure I knew about proper > checkouts and checkins was a ROYAL pain...and that's just the stuff I can > remember. We ended up writing our own integration that doesn't involve the > admin tool. > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of adrian conway > Sent: Tuesday, April 14, 2009 12:39 PM > To: arslist@ARSLIST.ORG > Subject: Has anyone used ClearCase SCM tool with Remedy > > ** > Hello listers, > > I wanted to know if anyone has or is currently using Clear Case as a SCM > tool with Remedy 6.3 or any other Remedy version? If you are or have what > has your experience been with it? > > Thanks, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: Has anyone used ClearCase SCM tool with Remedy
I have, and it wasn't pretty..I don't remember all of the details because the human brain tends to block traumatic events, thankfully. The parts I do remember are that it slowed our development to a crawl because of all of the check in, check out. It quite often didn't have the proper 'who checked this out' listed, merging of branch data in CC was horrific, the constant need to sync my local view with the server to ensure I knew about proper checkouts and checkins was a ROYAL pain...and that's just the stuff I can remember. We ended up writing our own integration that doesn't involve the admin tool. _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of adrian conway Sent: Tuesday, April 14, 2009 12:39 PM To: arslist@ARSLIST.ORG Subject: Has anyone used ClearCase SCM tool with Remedy ** Hello listers, I wanted to know if anyone has or is currently using Clear Case as a SCM tool with Remedy 6.3 or any other Remedy version? If you are or have what has your experience been with it? Thanks, _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Has anyone used ClearCase SCM tool with Remedy
Hello listers, I wanted to know if anyone has or is currently using Clear Case as a SCM tool with Remedy 6.3 or any other Remedy version? If you are or have what has your experience been with it? Thanks, ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: One More Try: ClearCase w/Remedy (6.3)
Doug, Have you tried locking the objects? Joe D'Souza -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Tanner, Doug Sent: Thursday, October 11, 2007 10:48 AM To: arslist@ARSLIST.ORG Subject: One More Try: ClearCase w/Remedy (6.3) Importance: High ** I need to give this one more try; Has anyone had success using ClearCase (Source Control) with Remedy ARS (version 6.3)? Here is what is happening with our implementation Within Remedy Administrator Developer “A” checks out an object Developer “B” can “hijack” “Steal” the object Within the ClearCase Client All works as expected Thanks, Doug Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.10/1070 - Release Date: 10/14/2007 9:22 AM ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
One More Try: ClearCase w/Remedy (6.3)
I need to give this one more try; Has anyone had success using ClearCase (Source Control) with Remedy ARS (version 6.3)? Here is what is happening with our implementation Within Remedy Administrator Developer "A" checks out an object Developer "B" can "hijack" "Steal" the object Within the ClearCase Client All works as expected Thanks, Doug Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Anyone integrating ClearCase with AR 7.0.1?
Brian, I am not sure I noticed any performance hit after the integration. The integration compares the definition files when exported and imported to ClearCase so I'm not sure there should be any impact on performance. I didn't notice any significant impact at least.. Cheers Joe D'Souza -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Brian Baker (bbaker2) Sent: Wednesday, September 19, 2007 11:21 AM To: arslist@ARSLIST.ORG Subject: Anyone integrating ClearCase with AR 7.0.1? ** All, We are exploring the integration of 7.0.1 with ClearCase. Has anyone implemented this? How is performance during development with ClearCase SCC? Any gotchas to take into consideration? Any info would be greatly appreciated. Thanks, Brian No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.487 / Virus Database: 269.13.22/1015 - Release Date: 9/18/2007 11:53 AM ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Anyone integrating ClearCase with AR 7.0.1?
All, We are exploring the integration of 7.0.1 with ClearCase. Has anyone implemented this? How is performance during development with ClearCase SCC? Any gotchas to take into consideration? Any info would be greatly appreciated. Thanks, Brian ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Unable to Integrate ClearCase with Remedy
I am able to integrate it now. the issue was that the entry in ar.conf file for the integration exceeded 255 characters. I shortened the the directory structure and the directory names. It went fine But now when I am trying to export all the objects it gives an error " Cannot get the def of the Object named If I cancel this error to go on to next object then it gives same error again. Ankur From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tanner, Doug Sent: 13 June 2007 09:10 PM To: arslist@ARSLIST.ORG Subject: Re: Unable to Integrate ClearCase with Remedy ** Need to make sure that the client machine (where you are running the Admin tool from) has the CC Client loaded. Doug From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, June 13, 2007 10:22 AM To: arslist@ARSLIST.ORG Subject: Re: Unable to Integrate ClearCase with Remedy Are you trying to integrate it with an existing Remedy application platform, or just base Remedy AR System without any existing applications? In what application environment do you intend to use CC? Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati (GR/EIL) Sent: Tuesday, June 12, 2007 11:56 PM To: arslist@ARSLIST.ORG Subject: Unable to Integrate ClearCase with Remedy ** Hi Listers, ARS: 7.01 OS: Solaris I am trying to integrate ClearCase with remedy. Followed the instructions done whatever was mentioned in the setup pages from the Adv guide. The issue is that the Source Control menu options are still disabled. I can see an extra column in the admin which says "Not in SC" but I cannot import it in ClearCase as that option is still disabled and other SC options. I have done all the changes in server information too. checked the ar.conf file and all the changes are there. Any suggestions...? Cheers Ankur __20060125___This posting was submitted with HTML in it___ DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Unable to Integrate ClearCase with Remedy
Need to make sure that the client machine (where you are running the Admin tool from) has the CC Client loaded. Doug From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, June 13, 2007 10:22 AM To: arslist@ARSLIST.ORG Subject: Re: Unable to Integrate ClearCase with Remedy Are you trying to integrate it with an existing Remedy application platform, or just base Remedy AR System without any existing applications? In what application environment do you intend to use CC? Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati (GR/EIL) Sent: Tuesday, June 12, 2007 11:56 PM To: arslist@ARSLIST.ORG Subject: Unable to Integrate ClearCase with Remedy ** Hi Listers, ARS: 7.01 OS: Solaris I am trying to integrate ClearCase with remedy. Followed the instructions done whatever was mentioned in the setup pages from the Adv guide. The issue is that the Source Control menu options are still disabled. I can see an extra column in the admin which says "Not in SC" but I cannot import it in ClearCase as that option is still disabled and other SC options. I have done all the changes in server information too. checked the ar.conf file and all the changes are there. Any suggestions...? Cheers Ankur __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Unable to Integrate ClearCase with Remedy
Are you trying to integrate it with an existing Remedy application platform, or just base Remedy AR System without any existing applications? In what application environment do you intend to use CC? Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ankur Gulati (GR/EIL) Sent: Tuesday, June 12, 2007 11:56 PM To: arslist@ARSLIST.ORG Subject: Unable to Integrate ClearCase with Remedy ** Hi Listers, ARS: 7.01 OS: Solaris I am trying to integrate ClearCase with remedy. Followed the instructions done whatever was mentioned in the setup pages from the Adv guide. The issue is that the Source Control menu options are still disabled. I can see an extra column in the admin which says "Not in SC" but I cannot import it in ClearCase as that option is still disabled and other SC options. I have done all the changes in server information too. checked the ar.conf file and all the changes are there. Any suggestions...? Cheers Ankur __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Unable to Integrate ClearCase with Remedy
Hi Listers, ARS: 7.01 OS: Solaris I am trying to integrate ClearCase with remedy. Followed the instructions done whatever was mentioned in the setup pages from the Adv guide. The issue is that the Source Control menu options are still disabled. I can see an extra column in the admin which says "Not in SC" but I cannot import it in ClearCase as that option is still disabled and other SC options. I have done all the changes in server information too. checked the ar.conf file and all the changes are there. Any suggestions...? Cheers Ankur ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Problem integrating with Clearcase
If it is installed on Windows you could use the 8.x DOS file format... That will cut down the number of characters considerably.. Hope that helps... Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. - Original Message From: Dip Patel <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, January 9, 2007 5:29:51 PM Subject: Problem integrating with Clearcase ** hi list, We have a problem here integrating remedy with clearcase. The total # of characters for Clearcase directories(path for the objects) exceeds more than 255 characters which should not be the case. Is there any way around for solving this issue as its very difficult to manage the total characters under 255. Thanks in advance. Best Regards, Dipen __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Problem integrating with Clearcase
hi list, We have a problem here integrating remedy with clearcase. The total # of characters for Clearcase directories(path for the objects) exceeds more than 255 characters which should not be the case. Is there any way around for solving this issue as its very difficult to manage the total characters under 255. Thanks in advance. Best Regards, Dipen ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: ClearCase
Let me second that opinion; we have had Remedy and ClearCase integrated for 7 years now with few problems. Clearcase checks with Remedy on every bug checkin to ensure that the AR has been authorized for that release. Clearcase code creates verification records for each release hooked to the AR and then I have an 'AR System - Test Status' join form that shows the results of each AR verification for each release. -Alan (Nick) Nicoll BGO/PSG/WFBU/DocuSP Problem Management System Administrator 8*823-5081 ESC1-615 _ From: Nisha RAMTRI [mailto:[EMAIL PROTECTED] Sent: Monday, January 08, 2007 8:09 PM Subject: Re: ClearCase Hello Doug, We had integrated ClearCase with Remedy on our development server without any major hiccups. The entire process is well defined in AdvanceGuide-6.30 pages 323-340. Hope that helps! Warm Regards, Nisha Ramtri STMicroelectronics Pvt. Ltd. Extn:199-6247 Direct: 0120-4006247 _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tanner, Doug Sent: Tuesday, January 09, 2007 2:26 AM To: arslist@ARSLIST.ORG Subject: ClearCase ** Anyone out there integrated ClearCase (Rational) with Remedy version 6.x? Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" smime.p7s Description: S/MIME cryptographic signature
Re: ClearCase
Hello Doug, We had integrated ClearCase with Remedy on our development server without any major hiccups. The entire process is well defined in AdvanceGuide-6.30 pages 323-340. Hope that helps! Warm Regards, Nisha Ramtri STMicroelectronics Pvt. Ltd. Extn:199-6247 Direct: 0120-4006247 _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tanner, Doug Sent: Tuesday, January 09, 2007 2:26 AM To: arslist@ARSLIST.ORG Subject: ClearCase ** Anyone out there integrated ClearCase (Rational) with Remedy version 6.x? Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
ClearCase
Anyone out there integrated ClearCase (Rational) with Remedy version 6.x? Doug Tanner Senior Developer Remedy Skilled Professional (RSP) (704) 328-3178 [EMAIL PROTECTED] DISCLAIMER Important! This message is intended for the above named person(s) only and is CONFIDENTIAL AND PROPRIETARY. If you are not the intended recipient of this e-mail and have received it in error, please immediately notify the sender by return email and then delete it from your mailbox. This message may be protected by the attorney-client privilege and/or work product doctrine. Accessing, copying, disseminating or re-using any of the information contained in this e-mail by anyone other than the intended recipient is strictly prohibited. Finally, you should check this email and any attachments for the presence of viruses, as the sender accepts no liability for any damage caused by any virus transmitted by this email. Thank you. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
