Close New Issue view after saving

2006-08-22 Thread Randy Simon
**








When we create a new issue, we click a button, Open New
Issue.

This brings up a new issue, we complete the form and click
Save.

We have workflow to show the saved Issue form, in order to
change it if necessary.



What happens is there is a new issue view behind the search
view. We would like the new issue form to close after saving and presenting the
saved form.



How do I get rid of the new form at this point?



ARS 6.0

CSS 5.0

Win 2000

SQL 2000



Randy Simon

Remedy Admin

Online Resources Corporation

4795 Meadow Wood Lane

Suite 300

Chantilly, VA 20251

www.orcc.com

Nasdaq: ORCC








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Re: Close New Issue view after saving

2006-08-22 Thread L. J. Head
**



Upon opening of the modify window fire an event to the 
parent window. Have an AL on the parent window that fires on the same 
window that does a close window action. I think it's in the basic guide 
the specifics of how events between windows work

L. J. HeadSoftware EngineerRemedy Approved 
Consultant 



From: Action Request System discussion 
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Randy 
SimonSent: Tuesday, August 22, 2006 8:02 AMTo: 
arslist@ARSLIST.ORGSubject: Close New Issue view after 
saving
** 




When we create a new issue, we click 
a button, Open New Issue.
This brings up a new issue, we 
complete the form and click Save.
We have workflow to show the saved 
Issue form, in order to change it if necessary.

What happens is there is a new issue 
view behind the search view. We would like the new issue form to close after 
saving and presenting the saved form.

How do I get rid of the new form at 
this point?

ARS 6.0
CSS 5.0
Win 
2000
SQL 
2000

Randy 
Simon
Remedy 
Admin
Online Resources 
Corporation
4795 Meadow Wood 
Lane
Suite 
300
Chantilly, VA 20251
www.orcc.com
Nasdaq: 
ORCC


  
  
STATEMENTOFCONFIDENTIALITY:Theinformationcontainedinthismessageoranyattachmentstothismessageareintendedonlyfortheperson(s)orentitytowhichitisaddressedandmaycontainconfidentialand/orprivilegedmaterialaswellasbeingprotectedfromdisclosure.Anyreview,retransmission,disseminationorotheruseof,ortakingofanyactioninrelianceupon,thisinformationbypersonsorentitiesotherthantheintendedrecipientisstrictlyprohibited.Ifyoureceivedthisinerror,pleasecontactusimmediatelyanddeletethematerialfromanycomputer.ThankYou.__20060125___This 
posting was submitted with HTML in it___
__20060125___This posting was submitted with HTML in it___