Critical Issue ITSM Overload

[Kathy Morris]

Hi,
 
We are having serious performance issues on 7.1.  
We have 14 million lines in the database.  The decision was made to  
archive the past 4 years of data, and keep 1 year of data on  production.   
Incremental data needs to be loaded to the  archive Server weekly.  How would 
we 
add the incremental data to the  archive server in Remedy? 
 
There are references that are pointing to objects that we need to keep  
together.

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Re: Critical Issue ITSM Overload

[Meyer, Jennifer L]

Use RRR|Chive.  Works super.

Jennifer Meyer
Remedy Technical Support Specialist
State of North Carolina
Office of Information Technology Services
Service Delivery Division ITSM  ITAM Services
Office: 919-754-6543
ITS Service Desk: 919-754-6000
jennifer.me...@nc.govmailto:jennifer.me...@nc.gov
http://its.state.nc.ushttp://its.state.nc.us/

E-mail correspondence to and from this address may be subject to the North 
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From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris
Sent: Tuesday, June 28, 2011 6:48 PM
To: arslist@ARSLIST.ORG
Subject: Critical Issue ITSM Overload

**
Hi,

We are having serious performance issues on 7.1.
We have 14 million lines in the database.  The decision was made to archive the 
past 4 years of data, and keep 1 year of data on production.   Incremental data 
needs to be loaded to the archive Server weekly.  How would we add the 
incremental data to the archive server in Remedy?

There are references that are pointing to objects that we need to keep together.

_attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_

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