All,

Has anyone run into issues where search menus and other drop downs just
hang because of inefficient SQL queries? A lot of the menus (the Product
File Lookup form search menu for File ID for example), does a LIKE query
against a huge number of records. The thing is, this is OOB with the DSL
data load provided by BMC. 

Is there a way to optimize these menus without a lot of custom work? 

I guess I can always reach out to the DBA to see if he can work some
magic on indexes. I do see that the field being searched on is indexed
on the form, but obviously it is not helping.  

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Informatics-Infrastructure

Office: 631.858.7765

Mobile:646.483.2779

 

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