My customer wants to use DWP as their end user portal to see what they have
ordered and what open Incidents they have. I have not been able to find any
documentation of how an Incident created in Remedy can be seen in DWP. I know
that the Incident Rules allow a SRM SR to be created that allowed the user to
see open Incident in SRM.
I have been working with DWP since May and have not gotten official training.
Has anyone implemented this?
Thanks
Roger Justice
--
ARSList mailing list
ARSList@arslist.org
https://mailman.rrr.se/cgi/listinfo/arslist
