Data Management Tool 7.6.04

2013-01-28 Thread Simon Ellis
Have successfully used the data management tool to load data from the 
spreadsheets.  Data contained within the spreadsheets for some notes fields had 
text seperated over several lines. When you use the tool, the text then appears 
on one line. Is there a way to re format the text imported back to it's 
original look within the spredsheet?

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Re: Data Management Tool 7.6.04

2013-01-28 Thread Longwing, LJ CTR MDA/IC
Simon,
I don't believe there is.  The reason it was lost is the DMT converts the 
spreadsheets from XLS to CSV, this CSV can't have multi-line encoding, so it 
has to strip the enters out before it's even loaded into Remedy, which means 
that Remedy knows nothing about it having ever existed.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis
Sent: Monday, January 28, 2013 2:25 PM
To: arslist@ARSLIST.ORG
Subject: Data Management Tool 7.6.04

Have successfully used the data management tool to load data from the 
spreadsheets.  Data contained within the spreadsheets for some notes fields had 
text seperated over several lines. When you use the tool, the text then appears 
on one line. Is there a way to re format the text imported back to it's 
original look within the spredsheet?

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers 
Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Data Management Tool 7.6.04

2013-01-28 Thread Simon Ellis
Bugger...

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Tuesday, 29 January 2013 10:30 a.m.
To: arslist@ARSLIST.ORG
Subject: Re: Data Management Tool 7.6.04

Simon,
I don't believe there is.  The reason it was lost is the DMT converts the 
spreadsheets from XLS to CSV, this CSV can't have multi-line encoding, so it 
has to strip the enters out before it's even loaded into Remedy, which means 
that Remedy knows nothing about it having ever existed.

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Simon Ellis
Sent: Monday, January 28, 2013 2:25 PM
To: arslist@ARSLIST.ORG
Subject: Data Management Tool 7.6.04

Have successfully used the data management tool to load data from the 
spreadsheets.  Data contained within the spreadsheets for some notes fields had 
text seperated over several lines. When you use the tool, the text then appears 
on one line. Is there a way to re format the text imported back to it's 
original look within the spredsheet?

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers 
Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years