Tech Bulletins on DST are posted at Support Central:
7.0.01: http://www.bmc.com/supportu/documents/87/89/68789/68789.pdf
6.3: http://www.bmc.com/supportu/documents/87/90/68790/68790.pdf
The only issue not addressed at your present patch level is this:
The following defect is a known issue in AR System that is not fixed in
the AR System 6.03 Patch 20. The defect is corrected in AR System 6.03
Patch 21.
Defect ID SW00257017
Description
For customers in the Atlantic (AST) and Newfoundland (NST) timezones,
mid tier (web) results vary for the Date/Time field between the "old"
DST window and the "new" DST window in the search results panel and in
forms.
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Friday, March 07, 2008 12:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Daylight Saving Time - in AR
**
That should have been done last year as this is year two of the new
dates. If you did not have any problems in the fall you should be okay.
That means you are patched.
Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile, USA
Desk: 813-348-2556
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv AIM IM
RogerNall Yahoo IM
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andrew Fremont
Sent: Friday, March 07, 2008 3:13 PM
To: arslist@ARSLIST.ORG
Subject: Daylight Saving Time - in AR
** Hi,
Since the DST is coming this weekend, I'm not sure if there is any
affect/change we need to do on the AR server? I think AR just relies on
the OS to fix it out, but want to double check.
We have two servers with AR
6.3 patch 20
7.0.1 patch5.
Thanks,
AF
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