Re: Slightly OT: Dev Studio Client Tool tips Tricks Panel

2012-10-24 Thread Mark Boyle
I've used CamStudio which is free and simple to use.
http://camstudio.org
"CamStudio is able to record all screen and audio activity on your computer and 
create industry-standard AVI video files and using its built-in SWF Producer 
can turn those AVIs into lean, mean, bandwidth-friendly Streaming Flash videos 
(SWFs)".

rgds, Mark

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Re: Dev Studio Client Tool tips Tricks Panel

2012-10-23 Thread Joe Martin D'Souza

That’s another good idea.. We’ll need to talk about this one..

Joe

From: Tauf Chowdhury 
Sent: Tuesday, October 23, 2012 7:22 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Dev Studio Client Tool tips Tricks Panel

** 
Joe,
If you give me the steps, I can create something and throw it up on my YouTube 
channel and company site. 

Sent from my iPhone

On Oct 23, 2012, at 7:18 PM, Joe Martin D'Souza  wrote:


  ** 

  That’s a good idea too.. Only I tend to visit the Dev Community only when 
need arises.. I should make it more of a habit like the ARS List :-)

  Is it possible to post ‘videos’? Some of the tips we showed (especially 
Jason) would best be demonstrated by a video rather than just text as it 
involved clicking and dragging objects..

  Joe

  From: Easter, David 
  Sent: Tuesday, October 23, 2012 7:05 PM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: Dev Studio Client Tool tips Tricks Panel

  ** 
  Perhaps a document on BMC Communities?



  -David J. Easter

  Manager of Product Management, AR System

  BSM & Atrium Solutions Management

  BMC Software, Inc.



  The opinions, statements, and/or suggested courses of action expressed in 
this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison or public relations representative for BMC Software, Inc.



  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
  Sent: Tuesday, October 23, 2012 3:15 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: Dev Studio Client Tool tips Tricks Panel



  ** 

  Jason, Joe et al…



  Could you maybe create something that has all of these tips into the one 
email or even a document we can download somewhere.  This is all getting 
confusing!  



  Claire



  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
  Sent: Tuesday, October 23, 2012 5:04 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: Dev Studio Client Tool tips Tricks Panel



  ** We are working on "migrating" from the environment I described to ITSM.  
In the HD6/custom env some of the forms still use buttons on the Menu bar as 
well as not all forms are formatted appropriately for web.



  We built a separate ITSM 7.5 (around WWRUG10), upgraded to 7.6, upgrade to 
7.6.04.  We made our first CMDB attempt here (doing the things experts say not 
to do but we wanted to do it our way anyways).  That system was getting old 
before it was really even used so I build fresh 7.6.04 that I'll upgrade to 8.0 
SP1 pretty much the day it comes out.  I upgrade our 7.6.04 QA env to 8.0 RTM 
during the beta with ease so I am very comfortable with 8.0.  We just want to 
skip the effort of installing 8.0 and then SP1 right after it.



  There is a lot of culture and process change.  And change is hard.  We are 
getting there but it is slow.



  Jason

  On Tue, Oct 23, 2012 at 2:43 PM, Joe Martin D'Souza  wrote:

  ** 

  You’ll use ITSM at all?? If so I would be careful going as far as even 7.6.04 
as home page and landing pad is not designed to run on the WUT.. If you are a 
custom shop, you can dive right in..



  Joe



  From: Jason Miller 

  Sent: Tuesday, October 23, 2012 5:28 PM

  Newsgroups: public.remedy.arsystem.general

  To: arslist@ARSLIST.ORG 

  Subject: Re: Dev Studio Client Tool tips Tricks Panel



  ** Dev Studio 7.5 had issues for sure (it was a new product after all) but 
the AR System has been very stable.  Our Help Desk 6 and everything else custom 
production sever is still 7.5 p1 since April 2009.  I am just now working on 
upgrading it to 7.6.04 (not 8.x because we don't want to rework the non-Mid 
Tier enabled forms and are not ready to drop WUT support for this environment). 
 It is a little embarrassing that we are so far behind but the thing just runs. 



  I updated my devstudio.ini file settings to match Dave's.  If you hear me 
screaming from the West Coast you'll know why.

  -vm

  C:\Program Files\Java\jre\bin\javaw.exe

  -vmargs

  -Xms512m

  -Xmx1024m



  Jason

  On Tue, Oct 23, 2012 at 2:06 PM, Joe Martin D'Souza  wrote:

  ** 



  That’s what I thought – you might have got it when exporting large number of 
objects.. That’s about the only thing that I never had to or tried to do. And I 
had used 7.5 for like 2 weeks before I was on a new project and on that one I 
started with 7.6.03, which was fairly stable.. Remember I used the word fairly 
when comparing it to 7.5 which was not the best of releases and could closely 
be compared to version 4 that was in RED on one of Dan’s presentation of the 
history of ARS.. I would put 7.5 on ORANGE..



  The later versions were a lot more stable as far as problems with the Dev 
Studio were concerned..



  I think the GC setti

Re: Dev Studio Client Tool tips Tricks Panel

2012-10-23 Thread Tauf Chowdhury
Joe,
If you give me the steps, I can create something and throw it up on my
YouTube channel and company site.

Sent from my iPhone

On Oct 23, 2012, at 7:18 PM, Joe Martin D'Souza  wrote:

**

That’s a good idea too.. Only I tend to visit the Dev Community only when
need arises.. I should make it more of a habit like the ARS List :-)

Is it possible to post ‘videos’? Some of the tips we showed (especially
Jason) would best be demonstrated by a video rather than just text as it
involved clicking and dragging objects..

Joe

 *From:* Easter, David 
*Sent:* Tuesday, October 23, 2012 7:05 PM
*Newsgroups:* public.remedy.arsystem.general
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Dev Studio Client Tool tips Tricks Panel

**

Perhaps a document on BMC Communities?



-David J. Easter

Manager of Product Management, AR System

BSM & Atrium Solutions Management

BMC Software, Inc.



The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.



*From:* Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Sanford,
Claire
*Sent:* Tuesday, October 23, 2012 3:15 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Dev Studio Client Tool tips Tricks Panel



**

Jason, Joe et al…



Could you maybe create something that has all of these tips into the one
email or even a document we can download somewhere.  This is all getting
confusing!



Claire



*From:* Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Jason
Miller
*Sent:* Tuesday, October 23, 2012 5:04 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Dev Studio Client Tool tips Tricks Panel



** We are working on "migrating" from the environment I described to ITSM.
In the HD6/custom env some of the forms still use buttons on the Menu bar
as well as not all forms are formatted appropriately for web.



We built a separate ITSM 7.5 (around WWRUG10), upgraded to 7.6, upgrade to
7.6.04.  We made our first CMDB attempt here (doing the things experts say
not to do but we wanted to do it our way anyways).  That system was getting
old before it was really even used so I build fresh 7.6.04 that I'll
upgrade to 8.0 SP1 pretty much the day it comes out.  I upgrade our 7.6.04
QA env to 8.0 RTM during the beta with ease so I am very comfortable with
8.0.  We just want to skip the effort of installing 8.0 and then SP1 right
after it.



There is a lot of culture and process change.  And change is hard.  We are
getting there but it is slow.



Jason

On Tue, Oct 23, 2012 at 2:43 PM, Joe Martin D'Souza 
wrote:

**

You’ll use ITSM at all?? If so I would be careful going as far as even
7.6.04 as home page and landing pad is not designed to run on the WUT.. If
you are a custom shop, you can dive right in..



Joe



*From:* Jason Miller 

*Sent:* Tuesday, October 23, 2012 5:28 PM

*Newsgroups:* public.remedy.arsystem.general

*To:* arslist@ARSLIST.ORG

*Subject:* Re: Dev Studio Client Tool tips Tricks Panel



** Dev Studio 7.5 had issues for sure (it was a new product after all) but
the AR System has been very stable.  Our Help Desk 6 and everything else
custom production sever is still 7.5 p1 since April 2009.  I am just now
working on upgrading it to 7.6.04 (not 8.x because we don't want to rework
the non-Mid Tier enabled forms and are not ready to drop WUT support for
this environment).  It is a little embarrassing that we are so far behind
but the thing just runs.



I updated my devstudio.ini file settings to match Dave's.  If you hear me
screaming from the West Coast you'll know why.

-vm

C:\Program Files\Java\jre\bin\javaw.exe

-vmargs

-Xms512m

-Xmx1024m



Jason

On Tue, Oct 23, 2012 at 2:06 PM, Joe Martin D'Souza 
wrote:

**



That’s what I thought – you might have got it when exporting large number
of objects.. That’s about the only thing that I never had to or tried to
do. And I had used 7.5 for like 2 weeks before I was on a new project and
on that one I started with 7.6.03, which was fairly stable.. Remember I
used the word fairly when comparing it to 7.5 which was not the best of
releases and could closely be compared to version 4 that was in RED on one
of Dan’s presentation of the history of ARS.. I would put 7.5 on ORANGE..



The later versions were a lot more stable as far as problems with the Dev
Studio were concerned..



I think the GC settings may be a good idea for large exports like you were
attempting.. But like you said if you are willing to try it without those
settings and letting us know if you succeed, that would be nice to know..



I will be spending more time experimenting with available plugins with the
dev studio as and when I can.. I  heard of some interesting ones during the
RUG..

Re: Dev Studio Client Tool tips Tricks Panel

2012-10-23 Thread Joe Martin D'Souza

That’s a good idea too.. Only I tend to visit the Dev Community only when need 
arises.. I should make it more of a habit like the ARS List :-)

Is it possible to post ‘videos’? Some of the tips we showed (especially Jason) 
would best be demonstrated by a video rather than just text as it involved 
clicking and dragging objects..

Joe

From: Easter, David 
Sent: Tuesday, October 23, 2012 7:05 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Dev Studio Client Tool tips Tricks Panel

** 
Perhaps a document on BMC Communities?

 

-David J. Easter

Manager of Product Management, AR System

BSM & Atrium Solutions Management

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Tuesday, October 23, 2012 3:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Dev Studio Client Tool tips Tricks Panel

 

** 

Jason, Joe et al…

 

Could you maybe create something that has all of these tips into the one email 
or even a document we can download somewhere.  This is all getting confusing!  

 

Claire

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Tuesday, October 23, 2012 5:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Dev Studio Client Tool tips Tricks Panel

 

** We are working on "migrating" from the environment I described to ITSM.  In 
the HD6/custom env some of the forms still use buttons on the Menu bar as well 
as not all forms are formatted appropriately for web.

 

We built a separate ITSM 7.5 (around WWRUG10), upgraded to 7.6, upgrade to 
7.6.04.  We made our first CMDB attempt here (doing the things experts say not 
to do but we wanted to do it our way anyways).  That system was getting old 
before it was really even used so I build fresh 7.6.04 that I'll upgrade to 8.0 
SP1 pretty much the day it comes out.  I upgrade our 7.6.04 QA env to 8.0 RTM 
during the beta with ease so I am very comfortable with 8.0.  We just want to 
skip the effort of installing 8.0 and then SP1 right after it.

 

There is a lot of culture and process change.  And change is hard.  We are 
getting there but it is slow.

 

Jason

On Tue, Oct 23, 2012 at 2:43 PM, Joe Martin D'Souza  wrote:

** 

You’ll use ITSM at all?? If so I would be careful going as far as even 7.6.04 
as home page and landing pad is not designed to run on the WUT.. If you are a 
custom shop, you can dive right in..

 

Joe

 

From: Jason Miller 

Sent: Tuesday, October 23, 2012 5:28 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: Dev Studio Client Tool tips Tricks Panel

 

** Dev Studio 7.5 had issues for sure (it was a new product after all) but the 
AR System has been very stable.  Our Help Desk 6 and everything else custom 
production sever is still 7.5 p1 since April 2009.  I am just now working on 
upgrading it to 7.6.04 (not 8.x because we don't want to rework the non-Mid 
Tier enabled forms and are not ready to drop WUT support for this environment). 
 It is a little embarrassing that we are so far behind but the thing just runs. 

 

I updated my devstudio.ini file settings to match Dave's.  If you hear me 
screaming from the West Coast you'll know why.

-vm

C:\Program Files\Java\jre\bin\javaw.exe

-vmargs

-Xms512m

-Xmx1024m

 

Jason

On Tue, Oct 23, 2012 at 2:06 PM, Joe Martin D'Souza  wrote:

** 

 

That’s what I thought – you might have got it when exporting large number of 
objects.. That’s about the only thing that I never had to or tried to do. And I 
had used 7.5 for like 2 weeks before I was on a new project and on that one I 
started with 7.6.03, which was fairly stable.. Remember I used the word fairly 
when comparing it to 7.5 which was not the best of releases and could closely 
be compared to version 4 that was in RED on one of Dan’s presentation of the 
history of ARS.. I would put 7.5 on ORANGE..

 

The later versions were a lot more stable as far as problems with the Dev 
Studio were concerned..

 

I think the GC settings may be a good idea for large exports like you were 
attempting.. But like you said if you are willing to try it without those 
settings and letting us know if you succeed, that would be nice to know..

 

I will be spending more time experimenting with available plugins with the dev 
studio as and when I can.. I  heard of some interesting ones during the RUG..

 

Joe

 

From: Jason Miller 

Sent: Tuesday, October 23, 2012 4:52 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: Dev Studio Client Tool t

Re: Dev Studio Client Tool tips Tricks Panel

2012-10-23 Thread Easter, David
Perhaps a document on BMC Communities?

-David J. Easter
Manager of Product Management, AR System
BSM & Atrium Solutions Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Tuesday, October 23, 2012 3:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Dev Studio Client Tool tips Tricks Panel

**
Jason, Joe et al...

Could you maybe create something that has all of these tips into the one email 
or even a document we can download somewhere.  This is all getting confusing!

Claire

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Tuesday, October 23, 2012 5:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Dev Studio Client Tool tips Tricks Panel

** We are working on "migrating" from the environment I described to ITSM.  In 
the HD6/custom env some of the forms still use buttons on the Menu bar as well 
as not all forms are formatted appropriately for web.

We built a separate ITSM 7.5 (around WWRUG10), upgraded to 7.6, upgrade to 
7.6.04.  We made our first CMDB attempt here (doing the things experts say not 
to do but we wanted to do it our way anyways).  That system was getting old 
before it was really even used so I build fresh 7.6.04 that I'll upgrade to 8.0 
SP1 pretty much the day it comes out.  I upgrade our 7.6.04 QA env to 8.0 RTM 
during the beta with ease so I am very comfortable with 8.0.  We just want to 
skip the effort of installing 8.0 and then SP1 right after it.

There is a lot of culture and process change.  And change is hard.  We are 
getting there but it is slow.

Jason
On Tue, Oct 23, 2012 at 2:43 PM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
**
You'll use ITSM at all?? If so I would be careful going as far as even 7.6.04 
as home page and landing pad is not designed to run on the WUT.. If you are a 
custom shop, you can dive right in..

Joe

From: Jason Miller<mailto:jason.mil...@gmail.com>
Sent: Tuesday, October 23, 2012 5:28 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Dev Studio Client Tool tips Tricks Panel

** Dev Studio 7.5 had issues for sure (it was a new product after all) but the 
AR System has been very stable.  Our Help Desk 6 and everything else custom 
production sever is still 7.5 p1 since April 2009.  I am just now working on 
upgrading it to 7.6.04 (not 8.x because we don't want to rework the non-Mid 
Tier enabled forms and are not ready to drop WUT support for this environment). 
 It is a little embarrassing that we are so far behind but the thing just runs.

I updated my devstudio.ini file settings to match Dave's.  If you hear me 
screaming from the West Coast you'll know why.
-vm
C:\Program Files\Java\jre\bin\javaw.exe
-vmargs
-Xms512m
-Xmx1024m

Jason
On Tue, Oct 23, 2012 at 2:06 PM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
**

That's what I thought - you might have got it when exporting large number of 
objects.. That's about the only thing that I never had to or tried to do. And I 
had used 7.5 for like 2 weeks before I was on a new project and on that one I 
started with 7.6.03, which was fairly stable.. Remember I used the word fairly 
when comparing it to 7.5 which was not the best of releases and could closely 
be compared to version 4 that was in RED on one of Dan's presentation of the 
history of ARS.. I would put 7.5 on ORANGE..

The later versions were a lot more stable as far as problems with the Dev 
Studio were concerned..

I think the GC settings may be a good idea for large exports like you were 
attempting.. But like you said if you are willing to try it without those 
settings and letting us know if you succeed, that would be nice to know..

I will be spending more time experimenting with available plugins with the dev 
studio as and when I can.. I  heard of some interesting ones during the RUG..

Joe

From: Jason Miller<mailto:jason.mil...@gmail.com>
Sent: Tuesday, October 23, 2012 4:52 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Dev Studio Client Tool tips Tricks Panel

**
I have experienced OOM issues a number of times over the years.  Much less 
since DS has stabilized greatly since 7.5.  Many times I have triggered OOM 
errors when trying to create def file a whole server.  I use to experience OOM 
issues occasionally after having DS open for a few days.

I have been using these settings for a while (two years?) and I can't honestly

Re: Dev Studio Client Tool tips Tricks Panel

2012-10-23 Thread Shellman, David
Ken,

Look for the devstudio.ini file.  Not sure if these are the recommended 
settings but saw a huge increase in performance with loading and def file 
export after setting different values.

Here is what my current file looks like:

-vm
C:\Program Files\Java\jre6\bin\javaw.exe
-vmargs
-Xms512m
-Xmx1024m

Dave

 

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken
Sent: Tuesday, October 23, 2012 9:26 AM
To: arslist@ARSLIST.ORG
Subject: Dev Studio Client Tool tips Tricks Panel

Rod, Jason, and Joe,

Thanks for the tip/trick panel discussion at wwrug.

Can you remind me of what was the recommended settings for min/max memory of 
the dev studio tool? Where is the configuration file? Also what are some of the 
other configuration settings you guys recommended for the dev tool?

Thanks,
Ken.




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Dev Studio Client Tool tips Tricks Panel

2012-10-23 Thread Cecil, Ken
Rod, Jason, and Joe,

Thanks for the tip/trick panel discussion at wwrug.

Can you remind me of what was the recommended settings for min/max memory of 
the dev studio tool? Where is the configuration file? Also what are some of the 
other configuration settings you guys recommended for the dev tool?

Thanks,
Ken.




**
This email and any files transmitted with it are confidential and intended 
solely for the addressee. If you have received this email in error please 
notify the system manager. Subject to local law, communications (including 
traffic data) with Hubbell may be monitored by our systems [or a third party's 
systems on our behalf] for the purposes of security and the assessment of 
internal compliance with Hubbell policies. This footnote also confirms that 
this email message has been swept for the presence of computer viruses.
www.Hubbell.com - Hubbell Incorporated

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"