Re: Development environment refresh with Production - Guidlines

2010-12-26 Thread Bala iLink

Does your environment have cmdb data in it?

Date: Thu, 23 Dec 2010 08:27:23 +0530
From: vaibhavsing...@hcl.com
Subject: Development environment refresh with Production - Guidlines
To: arslist@ARSLIST.ORG

**











Hi All,
 
We are going to perform DB refresh of Development environment from our 
Production Remedy Box.
We already have managed about the code that is not yet in Production.
 
Can anyone suggest some common config changes that are required after this kind 
of refresh?
 
 
Regards,
Vaibhav
 
 




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Re: Development environment refresh with Production - Guidlines

2010-12-26 Thread Murnane, Phil
Vaibhav:

The most common way I've seen to copy a production server to development is by 
either database backup/restore (for MS SQL) or expdp/impdp (for Oracle).  Just 
backup/export from the production server database and restore/import to the 
development server database.  You might have to update the development server 
ar.cfg (or ar.conf on *nix) and modify the database related lines.  I think 
BMC's knowledgebase has a couple articles about how to do this.

HTH,
--Phil

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Vaibhav Singhal
Sent: Wednesday, December 22, 2010 21:57
To: arslist@ARSLIST.ORG
Subject: Development environment refresh with Production - Guidlines

**
Hi All,

We are going to perform DB refresh of Development environment from our 
Production Remedy Box.
We already have managed about the code that is not yet in Production.

Can anyone suggest some common config changes that are required after this kind 
of refresh?


Regards,
Vaibhav




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Re: Development environment refresh with Production - Guidlines

2010-12-26 Thread Misi Mladoniczky
Hi,

So you have stored away the def-changes that you need to save.

If you do a DB-copy, all definitions and data will be moved.

If your system has been correctly set up, there should be very few server
references in the databases.

Here are two places to look out for is:
1. AR System Email Mailbox Configuration, as you will probably have
separate mail accounts for dev and prod
2. The report server config in AR System User Preferences

If you do not need to copy the definitions, but only the data, you may
want to try RRR|Chive: https://www.rrr.se/cgi/rrrchive/main

Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> **  Hi All,   We are going to perform DB refresh of Development
> environment from our Production Remedy Box. We already have managed about
> the code that is not yet in Production.   Can anyone suggest some common
> config changes that are required after this kind of refresh? Regards,
> Vaibhav
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> the opinions of HCL or its affiliates.
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Development environment refresh with Production - Guidlines

2010-12-22 Thread Vaibhav Singhal
**





Hi All,
 
We are going to perform DB refresh of Development environment from our Production Remedy Box.
We already have managed about the code that is not yet in Production.
 
Can anyone suggest some common config changes that are required after this kind of refresh?
 
 
Regards,
Vaibhav
 
 



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Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of
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