Shiva,
You can pass variables to the flashboard to change what the query is for the
flashboard, I am assuming thats what you are talking about. I actually have
a flashboard console now that has drop downs for company and assigned groups
to change the query of the flashboard, we are multi tentant. If you look up
the administering flashboards guide there is documentation on how to do
that. SLM verson 7.1 documentation has it on page 80,
customqual=’FieldName’= ++ $Field$+
So via workflow you just set the dashboard to that string above. That is an
example so put in your values after customqual.
I cannot access the system from where I am but if you need more help let me
know offline and I can send you the set fields that I have.
On Wed, Jan 26, 2011 at 1:14 PM, sivarama velicheti vsivar...@gmail.comwrote:
**
Hi Users,
I have a flashboards question for yo guys. Any suggestions would be
greatly appreciated. I have a scenario where I need to select a Primary
assigned for a ticket (which is a menu consisting of a list of 20 odd
names). Based on my selection the appropriate flashboard needs to be
displayed. I am looking for a way in which I can dynamically pass the
primary name (that I select) to the flashboard variable qualification so
that it displays the appropriate graph. I looked around and found out that I
cannot use the EXTENAL() keyword for flashboards or escalations. Is there
any other way I can achieve this. Because else I would need to build a bunch
of flashboards with the Primary names hardcoded into the qualiication to
display the appropriate graph. Its going to be a maintenance nightmare in
case the names change. Please let me know in case you guys have any
suggestions.
Thanks
Shiva
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