Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
Hello, We are no doing SSL. this exist 'ARDBC-LDAP-Key-Password in ar.conf but is null/blank. - I realized ar.conf ARDBC-LDAP-Cert-DB: ARDBC-LDAP-Cert-Name: ARDBC-LDAP-User-DN: test ARDBC-LDAP-Hostname: server ARDBC-LDAP-Key-DB: ARDBC-LDAP-Key-Password: ARDBC-LDAP-Password: ENCRYPTED PWD ARDBC-LDAP-UsingSSL: F Server-Plugin-Alias: ARSYS.ARDBC.LDAP ARSYS.ARDBC.LDAP server: removed all the entries , ARDBC-LDAP-Cert-DB: ARDBC-LDAP-Cert-Name: ARDBC-LDAP-User-DN: ARDBC-LDAP-Hostname: % ARDBC-LDAP-Key-DB: ARDBC-LDAP-Key-Password: ARDBC-LDAP-Password: ARDBC-LDAP-Port: ARDBC-LDAP-UsingSSL: F Server-Plugin-Alias: ARSYS.ARDBC.LDAP ARSYS.ARDBC.LDAP server: ARDBC-LDAP-Base-Dn: ARDBC-LDAP-Use-Cache: F ARDBC-LDAP-Cache-MaxSize: ARDBC-LDAP-Cache-TTL: ARDBC-LDAP-Connect-Timeout: ARDBC-LDAP-Page-Size: ARDBC-LDAP-Time-Format: 0 i'm on test. We are using User form authenication - and we don't do SSO by connnecting to LDAP, but with areahub, and plugin that was built to allow our version of SSO. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
The error is happening when the plugin tries to decrypt the data for the ar.conf parameter ARDBC-LDAP-Key-Password - are you using SSL for ARDBC LDAP? Does this entry exist in your ar.conf and, if so, does it look like the other encrypted password strings? Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dee Sent: 15 April 2014 15:50 To: arslist@ARSLIST.ORG Subject: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP Hello, I'm getting this error message in the javaplugin.log. Can anyone explain what is means and a possible fix? ERROR [pool-2-thread-2] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP java.lang.NullPointerException at java.lang.String.init(String.java:123) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.decryptPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.setKeyPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPContext.populateProperties(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPPlugin.initialize(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.a(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.loadPlugin(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.instantiateAllPlugins(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.init(Unknown Source) at com.bmc.arsys.pluginsvr.ARPluginSvrThreadLocalStorageBlock.init(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.a(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.beforeExecute(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919) at java.lang.Thread.run(Thread.java:738) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
Hello Jesus, Running ARS 8.1.00.002 201308272305Hotfix on unix 7.1. I found this KB:KA391722 Title: Having trouble with vendor form in 8.1. The ARS 8.1 ARSYS.ARDBC.LDAP java plugin does not discover same objects or fields (attributes) as C plugin version Solution: Disable to javaplugin and reload the c-plugin. Per the KB, Documented as defect SW 00449118 This lead to error, in the java plugin stderr log, But ofcourse that lead to, log4j:ERROR No output stream or file set for the appender named [null]. Which, per John's response, I It probably means it's not loading a password and the NullPointerException is from the String constructor. It's poor coding, ie. char[] c= retrievePasswordAsCharArray(); // Forget to check if c is null String password= new String(c); if true we are back to the original problem, the ldap parameters including the password in not loading with c-plugin. I just got a response from BMC, They can confirmed that I should try KA391722 , and send results. basically they are lost too. We are configured to the default , which is listening. I'm going to send the response to BMC. I turned on the debugging on *.xml config, this will hopefully give them something to work with. However, Applying KA above, seems to have resolved the WUT plugin error, from this post. Subject: Re: Port and Queue Server Admin Display issue in MT Adding a set field will enforces order of operation; therefore it works - the thread are visible in midtier; but now that leads to time-out during plugin call, the request has been accepted by the plugin server, but the plug has not responded RPC 1832-008 ARERR 9940) on the WUT tool. Which I'm fine with since we moving awAy from WUT. DEE -Original Message- From: Ortega, Jesus A jesus.ort...@lyondellbasell.com To: arslist arslist@ARSLIST.ORG Sent: Tue, Apr 15, 2014 7:33 pm Subject: Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP Dee, What version are you running? If it is AR System 8.1.x, read on. There is a bug in the 8.1.x that causes too many TCP connections to open, in the thousands, and causes plugins to start failing in such a way as you are seeing. Our LDAP was the first to go, then ARDBC, and so on. I had to get a hotfix from BMC L2 to fix the issue. The hotfix affects arserver.exe, arapi81_build001.dll\jar and several other files. It is a pain to install in all the places that arapi81* lives, but it did stop the plugins from crashing. This may not or may not be your issue, but I was getting similar errors in my plugin log file. Again, this is a 8.1 bug. If you are on Windows and want to see if your plugin ports are active and listening, open a command prompt on your server and run netstat -ao |find /i listening. If you don't see 9555,9956, 9977,9998,and listening, that means your ports are down and you will have to reset the plugin server by ending the java.exe process that it runs under. It will restart immediately. If you suspect this is an issue, call BMC and tell them you may have defect # SW00450386. This affects 8.1.0 - 8.1.1 (SP1). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dee Sent: Tuesday, April 15, 2014 9:50 AM To: arslist@ARSLIST.ORG Subject: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP Hello, I'm getting this error message in the javaplugin.log. Can anyone explain what is means and a possible fix? ERROR [pool-2-thread-2] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP java.lang.NullPointerException at java.lang.String.init(String.java:123) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.decryptPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.setKeyPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPContext.populateProperties(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPPlugin.initialize(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.a(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.loadPlugin(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.instantiateAllPlugins(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.init(Unknown Source) at com.bmc.arsys.pluginsvr.ARPluginSvrThreadLocalStorageBlock.init(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.a(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.beforeExecute(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919) at java.lang.Thread.run
ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
Hello, I'm getting this error message in the javaplugin.log. Can anyone explain what is means and a possible fix? ERROR [pool-2-thread-2] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP java.lang.NullPointerException at java.lang.String.init(String.java:123) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.decryptPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.setKeyPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPContext.populateProperties(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPPlugin.initialize(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.a(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.loadPlugin(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.instantiateAllPlugins(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.init(Unknown Source) at com.bmc.arsys.pluginsvr.ARPluginSvrThreadLocalStorageBlock.init(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.a(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.beforeExecute(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919) at java.lang.Thread.run(Thread.java:738) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
Ok, the top of the stack is happening in decryptPassword method, and it's giving a null pointer exception. This tells me that in your LDAP config form, you haven't specified a password for the user that you are using to do the integration, can you confirm? On Tue, Apr 15, 2014 at 8:49 AM, Dee ddus...@aim.com wrote: Hello, I'm getting this error message in the javaplugin.log. Can anyone explain what is means and a possible fix? ERROR [pool-2-thread-2] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP java.lang.NullPointerException at java.lang.String.init(String.java:123) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.decryptPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.setKeyPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPContext.populateProperties(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPPlugin.initialize(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.a(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.loadPlugin(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.instantiateAllPlugins(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.init(Unknown Source) at com.bmc.arsys.pluginsvr.ARPluginSvrThreadLocalStorageBlock.init(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.a(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.beforeExecute(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919) at java.lang.Thread.run(Thread.java:738) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
I may have found a KB that resolves this. KB: KA391722 Title: Having trouble with vendor form in 8.1. The ARS 8.1 ARSYS.ARDBC.LDAP java plugin does not discover same objects or fields (attributes) as C plugin version Solution: Disable to javaplugin and reload the c-plugin. Per the KB, Documented as defect SW 00449118 . ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
Thank longwing, that was the first thing I checked, if the upgrade deleted that entry. But the form reflected the password. I have applied Knowledge Article ID: KA391722, But ofcourse that lead to, log4j:ERROR No output stream or file set for the appender named [null]. So i'm waiting BMC to verify that KA above is the solution. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
It probably means it's not loading a password and the NullPointerException is from the String constructor. It's poor coding, ie. char[] c= retrievePasswordAsCharArray(); // Forget to check if c is null String password= new String(c); ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP
Dee, What version are you running? If it is AR System 8.1.x, read on. There is a bug in the 8.1.x that causes too many TCP connections to open, in the thousands, and causes plugins to start failing in such a way as you are seeing. Our LDAP was the first to go, then ARDBC, and so on. I had to get a hotfix from BMC L2 to fix the issue. The hotfix affects arserver.exe, arapi81_build001.dll\jar and several other files. It is a pain to install in all the places that arapi81* lives, but it did stop the plugins from crashing. This may not or may not be your issue, but I was getting similar errors in my plugin log file. Again, this is a 8.1 bug. If you are on Windows and want to see if your plugin ports are active and listening, open a command prompt on your server and run netstat -ao |find /i listening. If you don't see 9555,9956, 9977,9998,and listening, that means your ports are down and you will have to reset the plugin server by ending the java.exe process that it runs under. It will restart immediately. If you suspect this is an issue, call BMC and tell them you may have defect # SW00450386. This affects 8.1.0 - 8.1.1 (SP1). -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dee Sent: Tuesday, April 15, 2014 9:50 AM To: arslist@ARSLIST.ORG Subject: ERROR [pool-2-thread-3] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP Hello, I'm getting this error message in the javaplugin.log. Can anyone explain what is means and a possible fix? ERROR [pool-2-thread-2] com.bmc.arsys.pluginsvr.plugins.g (?:?) - An error has occurred while loading a plug-in.ARSYS.ARDBC.LDAP java.lang.NullPointerException at java.lang.String.init(String.java:123) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.decryptPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.DBCLdapProperties.setKeyPassword(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPContext.populateProperties(Unknown Source) at com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPPlugin.initialize(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.a(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.loadPlugin(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.instantiateAllPlugins(Unknown Source) at com.bmc.arsys.pluginsvr.plugins.g.init(Unknown Source) at com.bmc.arsys.pluginsvr.ARPluginSvrThreadLocalStorageBlock.init(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.a(Unknown Source) at com.bmc.arsys.pluginsvr.d.b.beforeExecute(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919) at java.lang.Thread.run(Thread.java:738) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years Information contained in this email is subject to the disclaimer found by clicking on the following link: http://www.lyondellbasell.com/Footer/Disclaimer/ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
