Email engine error SEVERE: Mailbox Name is missing and no default Mailbox has been configured
Hi, We recently got this kind of error message, some incoming emails are processed into Remedy system. Our system is ARS v7.1 with window OS and Exchange server Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule doWork SEVERE: Mailbox Name is missing and no default Mailbox has been configured Any ideas would be appreciate it very much!! Jerry Zhou The Ambit Group - FCC/CGB MA-704-K (202)-418-7426 *** Non-Public: For Internal Use Only *** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Email engine error SEVERE: Mailbox Name is missing and no default Mailbox has been configured
I have received this before and it was because the only mailbox we had configured did not have the default set to Yes. Check that. Kevin On 1/4/12, Jerry Zhou jerry.z...@fcc.gov wrote: Hi, We recently got this kind of error message, some incoming emails are processed into Remedy system. Our system is ARS v7.1 with window OS and Exchange server Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule doWork SEVERE: Mailbox Name is missing and no default Mailbox has been configured Any ideas would be appreciate it very much!! Jerry Zhou The Ambit Group - FCC/CGB MA-704-K (202)-418-7426 *** Non-Public: For Internal Use Only *** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Email engine error SEVERE: Mailbox Name is missing and no default Mailbox has been configured
it is on the advanced configuration tab of the outgoing email configuration record, and the field is called, 'Default Outgoing Mailbox'. On 1/4/12, Jerry Zhou jerry.z...@fcc.gov wrote: Hi, We recently got this kind of error message, some incoming emails are processed into Remedy system. Our system is ARS v7.1 with window OS and Exchange server Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule doWork SEVERE: Mailbox Name is missing and no default Mailbox has been configured Any ideas would be appreciate it very much!! Jerry Zhou The Ambit Group - FCC/CGB MA-704-K (202)-418-7426 *** Non-Public: For Internal Use Only *** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Email engine error SEVERE: Mailbox Name is missing and no default Mailbox has been configured
Kevin, Thanks lot!! I double checked and that is already set, I also restarted the email engine more than once, still get this, any other ideas? Jerry Zhou The Ambit Group - FCC/CGB MA-704-K (202)-418-7426 *** Non-Public: For Internal Use Only *** -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Begosh Sent: Wednesday, January 04, 2012 12:43 PM To: arslist@ARSLIST.ORG Subject: Re: Email engine error SEVERE: Mailbox Name is missing and no default Mailbox has been configured it is on the advanced configuration tab of the outgoing email configuration record, and the field is called, 'Default Outgoing Mailbox'. On 1/4/12, Jerry Zhou jerry.z...@fcc.gov wrote: Hi, We recently got this kind of error message, some incoming emails are processed into Remedy system. Our system is ARS v7.1 with window OS and Exchange server Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule doWork SEVERE: Mailbox Name is missing and no default Mailbox has been configured Any ideas would be appreciate it very much!! Jerry Zhou The Ambit Group - FCC/CGB MA-704-K (202)-418-7426 *** Non-Public: For Internal Use Only *** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are -- Kevin Begosh ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Email engine error SEVERE: Mailbox Name is missing and no default Mailbox has been configured
Did you check your Email Configuration screen to make sure that there is an associated outbox and that the outbox is enabled? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jerry Zhou Sent: Wednesday, January 04, 2012 8:42 AM To: arslist@ARSLIST.ORG Subject: Email engine error SEVERE: Mailbox Name is missing and no default Mailbox has been configured Hi, We recently got this kind of error message, some incoming emails are processed into Remedy system. Our system is ARS v7.1 with window OS and Exchange server Jan 4, 2012 11:23:45 AM com.bmc.arsys.emaildaemon.LoggingModule doWork SEVERE: Mailbox Name is missing and no default Mailbox has been configured Any ideas would be appreciate it very much!! Jerry Zhou The Ambit Group - FCC/CGB MA-704-K (202)-418-7426 *** Non-Public: For Internal Use Only *** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
