Re: Error using Remedy 7.1 APIs in VB.Net
Yes, it was compiled in release mode. I just changed to which executable my scheduled task pointed. I was pointing to the exe in the Application Files\ProjectNameAndVersion\programname.exe now I'm hitting the one in the release folder under bin. They are both the same size. I will see if this helps. Thanks for the input. Thanks, Gary Opela, Jr. Remedy Engineer ITIL V3 Foundations Certified Avaya Phone Support CNI/IT Tinker 72 SC (405) 582-4272 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, August 04, 2011 4:56 PM To: arslist@arslist.org Subject: Re: Error using Remedy 7.1 APIs in VB.Net ** Are you building and running your project in Release mode (as opposed to Debug mode)? Always use Release mode - even for debugging. Lyle From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Opela, Gary L CTR USAF ABW 72 ABW/SCOOA Sent: Thursday, August 04, 2011 1:45 PM To: arslist@ARSLIST.ORG Subject: Error using Remedy 7.1 APIs in VB.Net ** Hello all, I was just wondering if anyone had had the following error before, and if so, then what did you do to resolve it? System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. at evalImpl(tagVARIANT* , tagVARIANT* ) at ARNetToC.API.eval(Object v) at BMC.ARSystem.Server._Eval(Object v) at BMC.ARSystem.Server._performLogin(String methodName, String server, String user, String password, String authentication, String locale, String charSet, Int32 port, String apiCmdLog, String apiResLog, Boolean logInitAndTerm) at BMC.ARSystem.Server.Login(String server, String user, String password, String authentication, String locale, String charSet, Int32 port) at BMC.ARSystem.Server.Login(String server, String user, String password, String authentication) at BMC.ARSystem.Server.Login(String server, String user, String password) I am getting this occasionally. Most days it runs fine, but then very rarely it will start throwing that error on every ticket which I try to create. Below is a snippet of my code: Sub CreateTicket(ByVal id As Integer, ByVal machine_name As String, ByVal collection_name As String, ByVal submitter_user As String, ByVal report_location As String) Dim usrArray() As String = getUsrInfo(submitter_user) Dim asgGroup() As String = GetGroup(submitter_user, usrArray(8), usrArray(3)) Dim scheduledDate As Integer = GetSchedDate() Dim workLog As String = getWorkLog(report_location) Dim formName As String = remedy form Dim server As BMC.ARSystem.Server Dim fieldValues As New BMC.ARSystem.FieldValueList Dim entryID As String = Dim result As String = Dim serverName As String = server name Dim userName As String = login name Dim userPass As String = password server = CreateObject(BMC.ARSystem.Server) fieldValues = CreateObject(BMC.ARSystem.FieldValueList) Try server.Login(serverName, userName, userPass) fieldValues.Item(x) = Submitter fieldValues.Item(x) = Status fieldValues.Item(x) = Priority fieldValues.Item(x) = scheduledDate fieldValues.Item(x) = asgGroup(0) fieldValues.Item(x) = asgGroup(1) fieldValues.Item(x) = Category fieldValues.Item(x) = Type fieldValues.Item(x) = Item fieldValues.Item(x) = Problem Description fieldValues.Item(x) = workLog fieldValues.Item(x) = machine_name fieldValues.Item(x) = usrArray(7) fieldValues.Item(x) = usrArray(0) fieldValues.Item(x) = usrArray(1) fieldValues.Item(x) = usrArray(2) fieldValues.Item(x) = usrArray(3) fieldValues.Item(x) = Other fieldValues.Item(x) = usrArray(5) usrArray(6) Try entryID = server.CreateEntry(formName, fieldValues) If entryID Then 'Update database record updateTicket(id, entryID) End If Catch ex As Exception 'ERROR! log(ex.ToString) server.Logout() End Try server.Logout
Error using Remedy 7.1 APIs in VB.Net
Hello all, I was just wondering if anyone had had the following error before, and if so, then what did you do to resolve it? System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. at evalImpl(tagVARIANT* , tagVARIANT* ) at ARNetToC.API.eval(Object v) at BMC.ARSystem.Server._Eval(Object v) at BMC.ARSystem.Server._performLogin(String methodName, String server, String user, String password, String authentication, String locale, String charSet, Int32 port, String apiCmdLog, String apiResLog, Boolean logInitAndTerm) at BMC.ARSystem.Server.Login(String server, String user, String password, String authentication, String locale, String charSet, Int32 port) at BMC.ARSystem.Server.Login(String server, String user, String password, String authentication) at BMC.ARSystem.Server.Login(String server, String user, String password) I am getting this occasionally. Most days it runs fine, but then very rarely it will start throwing that error on every ticket which I try to create. Below is a snippet of my code: Sub CreateTicket(ByVal id As Integer, ByVal machine_name As String, ByVal collection_name As String, ByVal submitter_user As String, ByVal report_location As String) Dim usrArray() As String = getUsrInfo(submitter_user) Dim asgGroup() As String = GetGroup(submitter_user, usrArray(8), usrArray(3)) Dim scheduledDate As Integer = GetSchedDate() Dim workLog As String = getWorkLog(report_location) Dim formName As String = remedy form Dim server As BMC.ARSystem.Server Dim fieldValues As New BMC.ARSystem.FieldValueList Dim entryID As String = Dim result As String = Dim serverName As String = server name Dim userName As String = login name Dim userPass As String = password server = CreateObject(BMC.ARSystem.Server) fieldValues = CreateObject(BMC.ARSystem.FieldValueList) Try server.Login(serverName, userName, userPass) fieldValues.Item(x) = Submitter fieldValues.Item(x) = Status fieldValues.Item(x) = Priority fieldValues.Item(x) = scheduledDate fieldValues.Item(x) = asgGroup(0) fieldValues.Item(x) = asgGroup(1) fieldValues.Item(x) = Category fieldValues.Item(x) = Type fieldValues.Item(x) = Item fieldValues.Item(x) = Problem Description fieldValues.Item(x) = workLog fieldValues.Item(x) = machine_name fieldValues.Item(x) = usrArray(7) fieldValues.Item(x) = usrArray(0) fieldValues.Item(x) = usrArray(1) fieldValues.Item(x) = usrArray(2) fieldValues.Item(x) = usrArray(3) fieldValues.Item(x) = Other fieldValues.Item(x) = usrArray(5) usrArray(6) Try entryID = server.CreateEntry(formName, fieldValues) If entryID Then 'Update database record updateTicket(id, entryID) End If Catch ex As Exception 'ERROR! log(ex.ToString) server.Logout() End Try server.Logout() Catch ex As Exception 'ERROR! log(ex.ToString) End Try Thanks, Gary Opela, Jr. Remedy Engineer, RSP Certified ITIL V3 Foundations Certified Avaya Phone Support CNI/IT Tinker 72 SC ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
Re: Error using Remedy 7.1 APIs in VB.Net
Are you building and running your project in Release mode (as opposed to Debug mode)? Always use Release mode - even for debugging. Lyle From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Opela, Gary L CTR USAF ABW 72 ABW/SCOOA Sent: Thursday, August 04, 2011 1:45 PM To: arslist@ARSLIST.ORG Subject: Error using Remedy 7.1 APIs in VB.Net ** Hello all, I was just wondering if anyone had had the following error before, and if so, then what did you do to resolve it? System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. at evalImpl(tagVARIANT* , tagVARIANT* ) at ARNetToC.API.eval(Object v) at BMC.ARSystem.Server._Eval(Object v) at BMC.ARSystem.Server._performLogin(String methodName, String server, String user, String password, String authentication, String locale, String charSet, Int32 port, String apiCmdLog, String apiResLog, Boolean logInitAndTerm) at BMC.ARSystem.Server.Login(String server, String user, String password, String authentication, String locale, String charSet, Int32 port) at BMC.ARSystem.Server.Login(String server, String user, String password, String authentication) at BMC.ARSystem.Server.Login(String server, String user, String password) I am getting this occasionally. Most days it runs fine, but then very rarely it will start throwing that error on every ticket which I try to create. Below is a snippet of my code: Sub CreateTicket(ByVal id As Integer, ByVal machine_name As String, ByVal collection_name As String, ByVal submitter_user As String, ByVal report_location As String) Dim usrArray() As String = getUsrInfo(submitter_user) Dim asgGroup() As String = GetGroup(submitter_user, usrArray(8), usrArray(3)) Dim scheduledDate As Integer = GetSchedDate() Dim workLog As String = getWorkLog(report_location) Dim formName As String = remedy form Dim server As BMC.ARSystem.Server Dim fieldValues As New BMC.ARSystem.FieldValueList Dim entryID As String = Dim result As String = Dim serverName As String = server name Dim userName As String = login name Dim userPass As String = password server = CreateObject(BMC.ARSystem.Server) fieldValues = CreateObject(BMC.ARSystem.FieldValueList) Try server.Login(serverName, userName, userPass) fieldValues.Item(x) = Submitter fieldValues.Item(x) = Status fieldValues.Item(x) = Priority fieldValues.Item(x) = scheduledDate fieldValues.Item(x) = asgGroup(0) fieldValues.Item(x) = asgGroup(1) fieldValues.Item(x) = Category fieldValues.Item(x) = Type fieldValues.Item(x) = Item fieldValues.Item(x) = Problem Description fieldValues.Item(x) = workLog fieldValues.Item(x) = machine_name fieldValues.Item(x) = usrArray(7) fieldValues.Item(x) = usrArray(0) fieldValues.Item(x) = usrArray(1) fieldValues.Item(x) = usrArray(2) fieldValues.Item(x) = usrArray(3) fieldValues.Item(x) = Other fieldValues.Item(x) = usrArray(5) usrArray(6) Try entryID = server.CreateEntry(formName, fieldValues) If entryID Then 'Update database record updateTicket(id, entryID) End If Catch ex As Exception 'ERROR! log(ex.ToString) server.Logout() End Try server.Logout() Catch ex As Exception 'ERROR! log(ex.ToString) End Try Thanks, Gary Opela, Jr. Remedy Engineer, RSP Certified ITIL V3 Foundations Certified Avaya Phone Support CNI/IT Tinker 72 SC _attend WWRUG11 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are
