Re: Escalations aborts after exception - remedy 9

2015-12-15 Thread SUBSCRIBE arslist Anonymous
Thanks. I appreciate it.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: Escalations aborts after exception - remedy 9

2015-12-15 Thread LJ LongWing
I would contact BMC with this...sounds like a bug in the new Java code.

On Tue, Dec 15, 2015 at 9:39 AM, SUBSCRIBE arslist Anonymous <
remedyiss...@gmail.com> wrote:

> Hello!
>
> I am running into an issue with remedy 9.0.1 escalations. We have an
> escalation that pushes the data from a view form, say A to a regular form,
> say B. If any mandatory field on form B is pushed with a NULL value,
> escalation returns an exception and aborts. It does not process rest of the
> records. While on 7.6.04, we have the same escalation that writes all the
> errors to aerror.log and continue processing rest of the records.
>
> Is this an issue with Remedy 9.0.1? Can we log such exceptions in
> arerror.log file and continue processing rest of the records?
>
> Thanks!
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Escalations aborts after exception - remedy 9

2015-12-15 Thread SUBSCRIBE arslist Anonymous
Hello!

I am running into an issue with remedy 9.0.1 escalations. We have an escalation 
that pushes the data from a view form, say A to a regular form, say B. If any 
mandatory field on form B is pushed with a NULL value, escalation returns an 
exception and aborts. It does not process rest of the records. While on 7.6.04, 
we have the same escalation that writes all the errors to aerror.log and 
continue processing rest of the records.

Is this an issue with Remedy 9.0.1? Can we log such exceptions in arerror.log 
file and continue processing rest of the records?

Thanks!

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"