I've run remedy without issues on laptops for POC. Typically recommended
hardware configurations are padded a little and are based on average usage
scenarios. There is a lot of performance tuning that can be done to best
utilize the hardware/software configurations. If the sys admins are
recommending leaning things a bit then go for it as long as the changes can be
rolled back if you start experiencing performance issues. As far as issues
with BMC support. They are pretty good about helping out. Most of the time it
is more recommendations on getting to the latest patch levels then hardware
configurations. They could use the minimum hardware specs as a baseline to
start troubleshooting though. They want to get as close to an apples to apples
comparison when they start troubleshooting.
Brian
From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on
behalf of Murnane, Phil <phil.murn...@windward.com>
Sent: Tuesday, September 12, 2017 8:16:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: Experience with running Remedy 9.1 in the POC hardware config?
**
Hi Paul,
Without knowing a lot more details about the system and how it's used, it's
difficult to give any meaningful reply. Regardless, even if every subscriber
to the list said, "Don't let them do it!" this would be an opinion ("don't do
it") vs facts (hard data showing unused resources) situation, and the server
team is likely to get their way after all is said and done.
If the server people want to reduce the CPUs, I suggest you agree to the plan.
At the very least, you're generating social capital with a team where your
application is dependent on their service. Just capture some before-the-change
metrics to have as factual evidence in case the reduction produces negative
effects.
FWIW,
--Phil
From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> on
behalf of Paul J. Zagarella <paul.zagare...@temple.edu>
Sent: Monday, September 11, 2017 10:29 PM
To: arslist@ARSLIST.ORG
Subject: Experience with running Remedy 9.1 in the POC hardware config?
**
Hey gang,
We currently have about 125 concurrent users and we are in the Small Hardware
Config. My server group wants to reduce the number of CPUs from 8 to 4 on the
main SQL server which is running Windows Sever 2012 R2 and SQL Server 2014.
They have stats stating that we are barely using the CPU power. Does any about
our size have experience running with less than the recommended hardware? Did
you have problems when contacting BMC support? Thanks.
Paul J. Zagarella, MS IS
Director of Information Technology
Client Services
Temple University
Computer Services
(215) 204-4412
P Think before you print
CONFIDENTIALITY STATEMENT: The information contained in this e-mail, including
attachments, is the confidential information of, and/or is the property of,
Temple University. The information is intended for use solely by the individual
or entity named in the e-mail. If you are not an intended recipient or you
received this in error, then any review, printing, copying, or distribution of
any such information is prohibited. Please notify the sender immediately by
reply e-mail and then delete this e-mail from your system.
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
DISCLAIMER: The information contained in this e-mail and its attachments
contain confidential information belonging to the sender, which is legally
privileged. The information is intended only for the use of the recipient(s)
named above. If you are not the intended recipient, you are notified that any
disclosure, copying, distribution or action in reliance upon the contents of
the information transmitted is strictly prohibited. If you have received this
information in error, please delete it immediately.
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
