UNCLASSIFIED Sweet!!!
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Wednesday, August 15, 2007 10:31 AM To: arslist@ARSLIST.ORG Subject: Re: FAQ for Customer enforced licensing model in AR System 7.1.00 part I > Have there been discussions within BMC on how to provide an affordable means for independent consultants, > or developers who desire to learn other ARS products on their home computers, > to acquire some type of limited license? Yes, there are ongoing discussions on this topic. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Wednesday, August 15, 2007 5:32 AM To: arslist@ARSLIST.ORG Subject: Re: FAQ for Customer enforced licensing model in AR System 7.1.00 part I David, "Licensing policies have not changed. Purchasing requirements have not changed. The same restrictions on license usage will be in place with AR System 7.1.00 that are in place today. Licensing is not changing - only the need for keys." Have there been discussions within BMC on how to provide an affordable means for independent consultants, or developers who desire to learn other ARS products on their home computers, to acquire some type of limited license? For me, the 2000-record limit is fine. I can still learn to administer and develop with each of the OOB packages with small record sets. My employer has spent a good deal of money on ARS licenses and they are happy with the product. They won't however spend $10,000 to $20,000 per OOB package just so I can increase my development experience. I would be willing to spend $500 - $1000 per year out of my own pocket for a limited license to use all the ARS packages on my home (not office) computers. I am sure others would as well. This could be another revenue stream (albeit small) for BMC with probably no additional overhead for your company. I could purchase the license through a regular Remedy support provider. My $0.02. I hope a solution is forthcoming. Stephen -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Friday, August 10, 2007 7:05 PM To: arslist@ARSLIST.ORG Subject: Re: FAQ for Customer enforced licensing model in AR System 7.1.00 part I I thought I would just put all my answers into one E-mail so that there aren't a bunch of separate threads flying around... > Q: Will the unlicensed AR Server, which presently runs in Evaluation mode with 3 fixed licensed and a > 2000-record limit per table, still be available with v7.1? Yes. > Q: Will we (Remedy developers) now have the ability to run AR Server (in Evaluation mode) on our own personal computer with the > other Remedy applications (Change, Asset, etc) without having to purchase licenses for the applications? Licensing policies have not changed. Purchasing requirements have not changed. The same restrictions on license usage will be in place with AR System 7.1.00 that are in place today. Licensing is not changing - only the need for keys. > If somebody logs in that has a defined float license - but performs no actions that require a license > (say submits their own record) - will a license usage be logged? License behavior has not change in AR System 7.1.00. Actions or situations that consume a license today will continue to consume a license in AR System 7.1.00. Only the need for keys has changed in AR System 7.1.00. If a license is consumed, it will be logged as such and appear in your usage report. > One of the major troubles with MidTier is that it seems to generate different versions of HTML-Forms for each combination of user groups This has been updated in AR System 7.1.00 in pre-fetching. Each form is prefetched according to the set of permissions for that form and its fields. For example, if the administrator selects a form that has 75 fields, the entire form (all 75 fields plus workflow) is cached. As a user accesses the form, the Mid-Tier will only grant the user access to those fields and workflow objects that match the group permissions of that user - but the original form is not cached a second time as it is today. It's a bit more technical than this - but the general answer is it's better than in AR System 7.0.01. The final documentation will explain it better than I probably just did. ;-) > you will be able to configure a ceiling for each license type, which is supposed to correspond to the number of licenses you've purchased. It is correct that administrators may still set a "ceiling" for each license type. What was done in keys previously is now controlled by the administrator. If the administrator chooses to set a maximum number of user licenses, for example, AR System will behave just like it does today. Licensing is not changing - only the need for keys. Note that the maximum does not have to correspond to the number of licenses you've purchased, although many administrators will find it most convenient to do so. This was detailed in the original FAQ. > I would continue the argument that the recorded values are not accurate with the way the mid-tier handles floating licenses, > e.g., not releasing the token when the user ends the session (i.e., closes the browser). This topic is a bit tangential to the changes made in AR System 7.1.00. The issue of the Mid-Tier not being able to recognize a session closing when the user does not logout properly is not addressed in this release - but the feedback from the customer base has been heard and BMC will look into the issue further in a future release. This was the #2 issue cited in the recently performed survey as a restriction for moving to a web-client only environment. Thanks for the feedback so far! David J. Easter Product Line Manager AR System - BMC Service Management Business Unit ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
smime.p7s
Description: S/MIME cryptographic signature
