I am wondering if anyone has managed to set up (or even considered) a federated knowledge management system using RKM?
My thought is to facilitate knowledge sharing between multiple companies (or in our case, universities) by connecting our individual RKM installs via DSO, or by setting up a central knowledge database. We would obviously want to be able to pick and choose what is shared and what is internal. It would also need to be configured in such a manner that it would not matter what version of Remedy the various companies are using. Thoughts? -Robert Fults Remedy Admin/Dev. Florida International University Email: rfu...@fiu.edu<mailto:rfu...@fiu.edu> http://uts.fiu.edu<http://uts.fiu.edu/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
