Resolved: Help: Oracle Error - New Installation 7.5P4 ARS
All configurations correct. Nothing to Kb's had would have helped.
We use LDAP to authenticate, by chance triying to tnsping "sid" from the
database server would not resolve. Issue firewall was not configured to
allow bi-directional connection via the ldap port between server and ldap.
~(Got to love F/W).
Thanks again Fred for responding.
RemedyAdmin wrote:
>
> Thanks FRED,
>
> I'm running the installer as root and root is a member dba group.
>
> However, what I found was KA306790, which stating that the service name
> cannot be fully qualified. So i'm waiting on my dba to change the
> tnsnames.ora and restart the listner.
>
> Crossfingers!
>
>
> Grooms, Frederick W wrote:
>>
>> Since you didn't specify what OS I can only be general
>>
>> INVALID_OCI_LIB_PERMISSION sounds like it is the permissions to the
>> actual Oracle library files on the server. Perhaps you don't have rights
>> to the directories they reside in.
>>
>> Fred
>>
>> -Original Message-
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of D Dussie
>> Sent: Thursday, February 02, 2012 5:16 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Help: Oracle Error - New Installation 7.5P4 ARS
>>
>> We have checked PATHS, PERMISSION, ROLES, .please help
>>
>>
>> additional information:
>>
>>
>> Logs errors,
>>
>> Feb 02 2012 11:09:10.727 AM
>> -0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>> LOG EVENT {Description=[SET PROPERTY
>> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_LIB_PERMISSION[String:ORACLE]]}
>> (Feb 02 2012 11:09:10.728 AM
>> -0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>> LOG EVENT {Description=[SET PROPERTY
>> VALIDATION_WARNING_RESULT],Detail=[VALID_PRE_CREATEDB_MODE[String:aradmin];INVALID_ARSERVER_NOT_ENOUGH_MEMORY]}
>> (Feb 02 2012 11:09:10.773 AM
>> -0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
>> LOG EVENT {Description=[COMPLETED
>> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseInformationValidationTask]}
>> (Feb 02 2012 11:09:10.794 AM
>> -0500),INFO,com.bmc.install.builder.installanywhere.InstallationPanel,
>> LOG EVENT {Description=[CREATED
>> InstallationPanelDelegate],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ui.ARServerDatabaseInformationValidationPanelDelegate]}
>>
>>
>>
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>>
>>
>
>
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Re: Help: Oracle Error - New Installation 7.5P4 ARS
Thanks FRED,
I'm running the installer as root and root is a member dba group.
However, what I found was KA306790, which stating that the service name
cannot be fully qualified. So i'm waiting on my dba to change the
tnsnames.ora and restart the listner.
Crossfingers!
Grooms, Frederick W wrote:
>
> Since you didn't specify what OS I can only be general
>
> INVALID_OCI_LIB_PERMISSION sounds like it is the permissions to the
> actual Oracle library files on the server. Perhaps you don't have rights
> to the directories they reside in.
>
> Fred
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of D Dussie
> Sent: Thursday, February 02, 2012 5:16 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Help: Oracle Error - New Installation 7.5P4 ARS
>
> We have checked PATHS, PERMISSION, ROLES, .please help
>
>
> additional information:
>
>
> Logs errors,
>
> Feb 02 2012 11:09:10.727 AM
> -0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
> LOG EVENT {Description=[SET PROPERTY
> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_LIB_PERMISSION[String:ORACLE]]}
> (Feb 02 2012 11:09:10.728 AM
> -0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
> LOG EVENT {Description=[SET PROPERTY
> VALIDATION_WARNING_RESULT],Detail=[VALID_PRE_CREATEDB_MODE[String:aradmin];INVALID_ARSERVER_NOT_ENOUGH_MEMORY]}
> (Feb 02 2012 11:09:10.773 AM
> -0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
> LOG EVENT {Description=[COMPLETED
> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseInformationValidationTask]}
> (Feb 02 2012 11:09:10.794 AM
> -0500),INFO,com.bmc.install.builder.installanywhere.InstallationPanel,
> LOG EVENT {Description=[CREATED
> InstallationPanelDelegate],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ui.ARServerDatabaseInformationValidationPanelDelegate]}
>
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>
>
--
View this message in context:
http://old.nabble.com/Help%3A-Oracle-Error---New-Installation-7.5P4-ARS-tp33251560p33254033.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
___
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Re: Help: Oracle Error - New Installation 7.5P4 ARS
Since you didn't specify what OS I can only be general
INVALID_OCI_LIB_PERMISSION sounds like it is the permissions to the actual
Oracle library files on the server. Perhaps you don't have rights to the
directories they reside in.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of D Dussie
Sent: Thursday, February 02, 2012 5:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Help: Oracle Error - New Installation 7.5P4 ARS
We have checked PATHS, PERMISSION, ROLES, .please help
additional information:
Logs errors,
Feb 02 2012 11:09:10.727 AM
-0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
LOG EVENT {Description=[SET PROPERTY
VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_LIB_PERMISSION[String:ORACLE]]}
(Feb 02 2012 11:09:10.728 AM
-0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
LOG EVENT {Description=[SET PROPERTY
VALIDATION_WARNING_RESULT],Detail=[VALID_PRE_CREATEDB_MODE[String:aradmin];INVALID_ARSERVER_NOT_ENOUGH_MEMORY]}
(Feb 02 2012 11:09:10.773 AM
-0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
LOG EVENT {Description=[COMPLETED
InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseInformationValidationTask]}
(Feb 02 2012 11:09:10.794 AM
-0500),INFO,com.bmc.install.builder.installanywhere.InstallationPanel,
LOG EVENT {Description=[CREATED
InstallationPanelDelegate],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ui.ARServerDatabaseInformationValidationPanelDelegate]}
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Re: Help: Oracle Error - New Installation 7.5P4 ARS
We have checked PATHS, PERMISSION, ROLES, .please help
additional information:
Logs errors,
Feb 02 2012 11:09:10.727 AM
-0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
LOG EVENT {Description=[SET PROPERTY
VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_LIB_PERMISSION[String:ORACLE]]}
(Feb 02 2012 11:09:10.728 AM
-0500),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
LOG EVENT {Description=[SET PROPERTY
VALIDATION_WARNING_RESULT],Detail=[VALID_PRE_CREATEDB_MODE[String:aradmin];INVALID_ARSERVER_NOT_ENOUGH_MEMORY]}
(Feb 02 2012 11:09:10.773 AM
-0500),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
LOG EVENT {Description=[COMPLETED
InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseInformationValidationTask]}
(Feb 02 2012 11:09:10.794 AM
-0500),INFO,com.bmc.install.builder.installanywhere.InstallationPanel,
LOG EVENT {Description=[CREATED
InstallationPanelDelegate],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ui.ARServerDatabaseInformationValidationPanelDelegate]}
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Help: Oracle Error - New Installation 7.5P4 ARS
Good Day List, I'm installing new 7.5P4 on UNIX 6.1 and Oracle 10g, I'm getting the below warning, looking Kb KA306790. I have validated the PATH, existence of ojdbc14.jar. yet the below warning. also, Question:Oracle Connection Identifier = SID? -- Warning! ORACLE client libraries do not have the appropriate privileges or 64 bit libraries or Oracle Connection Identifier is mistyped and an unknown database error occurred. Set the appropriate privileges and retry the installation. (For more information about the privileges of the installation user for the database client libraries and versions, see the Compatibility Matrix at http:/ /www.bmc.com/ support_home.) Warning! You have entered an existing database login aradmin , which will take you through Pre-Created Database Install Mode . Consult the BMC Remedy Action Request System Installation Guide to verify that all the required steps are executed and then proceed. Note! AR System requires a minimum of 512 MB of RAM. However, depending on the purpose of the system, more memory might be required. Refer to the Installation Guide for details about the minimum and recommended values for memory when installing BMC Remedy Mid Tier or CMDB and ITSM applications on the same computer as the AR System server. -- Knowledge Article ID: KA306790 -- Solution -- Check for the following: 1. Confirm the 'Database Client Home Path' points to the directory above where the 'jdbc' directory exists. 'ojdbc14.jar ' file exists. /u01/app/oracle/product/10.2.0/jdbc Path should be 'u01/app/oracle/product/10.2.0'. 2. Confirm the 'ojdbc14.jar ' file exists. /u01/app/oracle/product/10.2.0/jdbc/lib/objdbc14.jar 3. If file is missing reinstall the Oracle client or missing jdbc components. -- ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
