Re: How can I save changes

2013-11-27 Thread Karthik
Cache flush is needed only if you make form level changes, menus and active
links. It's nit needed for filters and escalations.

- Karthik
On Nov 27, 2013 5:41 PM, "Andrey Blednykh"  wrote:

> **
>
> As I understand, I should also Flush Cache on Mid Tier server.
>
> Thank you very mush, Santosh.
>
>   **
>
> Hi Andrey,
>
>
>
> If you are making changes on a form through Developer Studio using dev
> server then once changes are done, export the form into def file from Dev
> Studio then connect to prod server through Dev Studio and import the def
> file.
>
>
>
> I hope this helps.
>
>
>
> With best regards,
>
>
>
> Santosh Kumar
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Andrey Blednykh
> *Sent:* Wednesday, November 27, 2013 12:05 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* How can I save changes
>
>
>
> **
>
> Hello, friends,
>
> I have started to work with BMC Remedy recently and now I have quite
> simple question. How can I save/deliver form which was changed in Developer
> to the production server? Maybe you will give me advice where I can read
> about it exactly? We use ARSystem Server 7604 sp4 / Tomcat 6 on Windows
> 2008 R2 Server.
>
> Thanks in advance!
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: How can I save changes

2013-11-27 Thread Andrey Blednykh

As I understand, I should also Flush Cache on Mid Tier server.

Thank you very mush, Santosh.

>**
>Hi Andrey,
> 
>If you are making changes on a form through Developer Studio using dev server 
>then once changes are done, export the form into def file from Dev Studio then 
>connect to prod server through Dev Studio and import the def file.
> 
>I hope this helps.
> 
>With best regards,
> 
>Santosh Kumar
> 
>From: Action Request System discussion list(ARSList) 
>[mailto:arslist@ARSLIST.ORG]  On Behalf Of  Andrey Blednykh
>Sent: Wednesday, November 27, 2013 12:05 PM
>To: arslist@ARSLIST.ORG
>Subject: How can I save changes
> 
>** 
>Hello, friends,
>I have started to work with BMC Remedy recently and now I have quite simple 
>question. How can I save/deliver form which was changed in Developer to the 
>production server? Maybe you will give me advice where I can read about it 
>exactly? We use ARSystem Server 7604 sp4 / Tomcat 6 on Windows 2008 R2 Server.
>Thanks in advance!
>_ARSlist: "Where the Answers Are" and have been for 20 years_  _ARSlist: 
>"Where the Answers Are" and have been for 20 years_


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Re: How can I save changes

2013-11-27 Thread Andrey Blednykh

Santosh, thank you for the answer, I did it and restarted servers but I don't 
see any changes... What should I do else? 

>**
>Hi Andrey,
> 
>If you are making changes on a form through Developer Studio using dev server 
>then once changes are done, export the form into def file from Dev Studio then 
>connect to prod server through Dev Studio and import the def file.
> 
>I hope this helps.
> 
>With best regards,
> 
>Santosh Kumar
> 
>From: Action Request System discussion list(ARSList) 
>[mailto:arslist@ARSLIST.ORG]  On Behalf Of  Andrey Blednykh
>Sent: Wednesday, November 27, 2013 12:05 PM
>To: arslist@ARSLIST.ORG
>Subject: How can I save changes
> 
>** 
>Hello, friends,
>I have started to work with BMC Remedy recently and now I have quite simple 
>question. How can I save/deliver form which was changed in Developer to the 
>production server? Maybe you will give me advice where I can read about it 
>exactly? We use ARSystem Server 7604 sp4 / Tomcat 6 on Windows 2008 R2 Server.
>Thanks in advance!
>_ARSlist: "Where the Answers Are" and have been for 20 years_  _ARSlist: 
>"Where the Answers Are" and have been for 20 years_

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Re: How can I save changes

2013-11-27 Thread Kumar, Santosh
Hi Andrey,

If you are making changes on a form through Developer Studio using dev server 
then once changes are done, export the form into def file from Dev Studio then 
connect to prod server through Dev Studio and import the def file.

I hope this helps.

With best regards,

Santosh Kumar

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrey Blednykh
Sent: Wednesday, November 27, 2013 12:05 PM
To: arslist@ARSLIST.ORG
Subject: How can I save changes

**
Hello, friends,

I have started to work with BMC Remedy recently and now I have quite simple 
question. How can I save/deliver form which was changed in Developer to the 
production server? Maybe you will give me advice where I can read about it 
exactly? We use ARSystem Server 7604 sp4 / Tomcat 6 on Windows 2008 R2 Server.

Thanks in advance!
_ARSlist: "Where the Answers Are" and have been for 20 years_

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How can I save changes

2013-11-26 Thread Andrey Blednykh
 Hello, friends,

I have started to work with BMC Remedy recently and now I have quite simple 
question. How can I save/deliver form which was changed in Developer to the 
production server? Maybe you will give me advice where I can read about it 
exactly? We use ARSystem Server 7604 sp4 / Tomcat 6 on Windows 2008 R2 Server.
Thanks in advance!

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