Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
No worries, I found the info in the Config Guide on how to set the minimum API version. Regards, Basil Webster Remedy Developer Siemens Business Services (Pty) Ltd * E-Mail: [EMAIL PROTECTED] ( Tel: +27 11 652 7523 Ê Fax: +27 11 652-7501 ) Mobile: +27 82 452 9389 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of CONDREA, Daniel Sent: 19 February 2007 15:01 To: arslist@ARSLIST.ORG Subject: Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Minimum-API-Version Specifies the oldest API version with which the server will communicate. The default value is 0, which means that the server will communicate with all API versions. If the client's API version is less than the specified value, the server will refuse to talk with the client, and -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Webster, Basil Sent: Monday, February 19, 2007 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Hi Michel, 1) If you use a home page, I'd put the active link on this form to a hidden field as the user has not gone to any other form yet. 2) Select the Disable Change Flag for all the fields on the home page and you won't get that message. Regards, Basil Webster Remedy Developer Siemens Business Services (Pty) Ltd * E-Mail: [EMAIL PROTECTED] ( Tel: +27 11 652 7523 Ê Fax: +27 11 652-7501 ) Mobile: +27 82 452 9389 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michel Giguere Sent: 05 February 2007 20:02 To: arslist@ARSLIST.ORG Subject: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 - On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- *DISCLAIMER* The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *END OF DISCLAIMER* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
Hi Daniel, If the server is on V6.3 patch 18 and I want to stop anything less than patch 12 connecting, how would this be displayed or can you only stop lesser versions connecting? Regards, Basil Webster Remedy Developer Siemens Business Services (Pty) Ltd * E-Mail: [EMAIL PROTECTED] ( Tel: +27 11 652 7523 Ê Fax: +27 11 652-7501 ) Mobile: +27 82 452 9389 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of CONDREA, Daniel Sent: 19 February 2007 15:01 To: arslist@ARSLIST.ORG Subject: Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Minimum-API-Version Specifies the oldest API version with which the server will communicate. The default value is 0, which means that the server will communicate with all API versions. If the client's API version is less than the specified value, the server will refuse to talk with the client, and ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
Due to the fact that you are talking about client versions and not Mid-Tier versions (because you obviously control that) then I would suggest using an init-form (in the basic guide I believe)it is a hidden form that opens every time the client connects. You can simply create a display only form with no fields...attach an AL on window open and perform your check...if they fail give them a message and perform an exit app. If you decide to do it on an actual form you can do a 'set-change-flag' to 0 which will prevent the 'do you really want to close' situation. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michel Giguere Sent: Monday, February 05, 2007 11:02 AM To: arslist@ARSLIST.ORG Subject: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 - On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
Minimum-API-Version Specifies the oldest API version with which the server will communicate. The default value is 0, which means that the server will communicate with all API versions. If the client's API version is less than the specified value, the server will refuse to talk with the client, and -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Webster, Basil Sent: Monday, February 19, 2007 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Hi Michel, 1) If you use a home page, I'd put the active link on this form to a hidden field as the user has not gone to any other form yet. 2) Select the Disable Change Flag for all the fields on the home page and you won't get that message. Regards, Basil Webster Remedy Developer Siemens Business Services (Pty) Ltd * E-Mail: [EMAIL PROTECTED] ( Tel: +27 11 652 7523 Ê Fax: +27 11 652-7501 ) Mobile: +27 82 452 9389 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michel Giguere Sent: 05 February 2007 20:02 To: arslist@ARSLIST.ORG Subject: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 - On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- *DISCLAIMER* The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *END OF DISCLAIMER* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
Hi Michel, 1) If you use a home page, I'd put the active link on this form to a hidden field as the user has not gone to any other form yet. 2) Select the Disable Change Flag for all the fields on the home page and you won't get that message. Regards, Basil Webster Remedy Developer Siemens Business Services (Pty) Ltd * E-Mail: [EMAIL PROTECTED] ( Tel: +27 11 652 7523 Ê Fax: +27 11 652-7501 ) Mobile: +27 82 452 9389 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michel Giguere Sent: 05 February 2007 20:02 To: arslist@ARSLIST.ORG Subject: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 - On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
np, if you are on 7.x, you can configure the server to disallow clients below a configured level. Easier to configure and manage than an init form. Axton Grams On 2/6/07, Giguere, Michel <[EMAIL PROTECTED]> wrote: Thank you Tony, Your suggestion worked fine. I'm sorry for the omission Axton. I don't want to waist you time. I'll make sure to give you all the pertinent info before submitting a new question. -Michel- -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: February 5, 2007 1:47 PM To: arslist@ARSLIST.ORG Subject: Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Use the Init-Form: parameter in ar.conf/cfg it's in the manuals. Attach your version workflow to this (display only) form and make sure any fields you set on it have the change flag disabled (not sure if that's really required as the form never displays) You can accomplish your goal with no fields, and one AL action on open looking at $VERSION$ $CLIENT-TYPE$ etc. You might want to exclude the exit for Administrator group users. The IF would be the message, possibly a push-fields or notify to log the kick-out and then your exit-app process. -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Giguere, Michel" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 02/05/2007 12:41 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject How to check that the Remedy User is using a version accepted and if not, is automatically logged out? ** I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 ? On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
Thank you Tony, Your suggestion worked fine. I'm sorry for the omission Axton. I don't want to waist you time. I'll make sure to give you all the pertinent info before submitting a new question. -Michel- -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tony Worthington Sent: February 5, 2007 1:47 PM To: arslist@ARSLIST.ORG Subject: Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Use the Init-Form: parameter in ar.conf/cfg it's in the manuals. Attach your version workflow to this (display only) form and make sure any fields you set on it have the change flag disabled (not sure if that's really required as the form never displays) You can accomplish your goal with no fields, and one AL action on open looking at $VERSION$ $CLIENT-TYPE$ etc. You might want to exclude the exit for Administrator group users. The IF would be the message, possibly a push-fields or notify to log the kick-out and then your exit-app process. -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Giguere, Michel" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 02/05/2007 12:41 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject How to check that the Remedy User is using a version accepted and if not, is automatically logged out? ** I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 ? On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
Use the Init-Form: parameter in ar.conf/cfg it's in the manuals. Attach your version workflow to this (display only) form and make sure any fields you set on it have the change flag disabled (not sure if that's really required as the form never displays) You can accomplish your goal with no fields, and one AL action on open looking at $VERSION$ $CLIENT-TYPE$ etc. You might want to exclude the exit for Administrator group users. The IF would be the message, possibly a push-fields or notify to log the kick-out and then your exit-app process. -tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Giguere, Michel" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" 02/05/2007 12:41 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject How to check that the Remedy User is using a version accepted and if not, is automatically logged out? ** I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 ? On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
You didn't include the relavent information, such as the server version. To get an answer that is going to help you and not waste people's time throwing ideas out that are not applicable, please provide the information necessary to answer your question. Axton Grams On 2/5/07, Giguere, Michel <[EMAIL PROTECTED]> wrote: ** I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 – On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
How to check that the Remedy User is using a version accepted and if not, is automatically logged out?
I know that with the keyword "$Version$" I can validate the version that user is running. I can then close the Remedy User application with the Perform-Action-Exit-App Run Process action. I have got two problems with that: 1 - On what workflow should I run that process? If it is on an Active Link, I will have to associate it with a form. Ideally, the user should not be able to open any form if he does not have an accepted Remedy User version. Also, I cannot have that verification run whenever any user open any form. 2 - On a form opened on Submit or Set, when the process runs, Remedy will asked the user "Your Changes have not been saved or sent. Do you really want to close (...) the window?" How to check that the Remedy User is using a version accepted and if not, is automatically logged out? Any suggestion? Thanks, Michel Giguere [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
