I have an application that does that - I just use a filter to add on any
additional names/groups/roles that I need to. Just be sure you set the
proper permissions to the field (ID 112) and that you use the proper
syntax for adding groups to the field.
If you want to have multiple groups, enable multiple assign groups in
the server info windows. Remember that users go in single quotes and all
groups/names are separated by semicolons.
Matt
Matthew C. Gayford
Technology Research Development
Information Technology Systems Division
University of North Carolina Wilmington
(910) 962-7177
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Elinore AR
Sent: Tuesday, December 11, 2007 2:46 AM
To: arslist@ARSLIST.ORG
Subject: How to modify Assignee Group?
Hi, can anyone tell me if there is a way to update or modify Assignee
Group when the ticket has already been submitted?
TIA.
Elinore
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