Re: How to print dialogue window?
Gary, Since you are using a view field and setting it with HTML data, instead of putting the java command in an active link, try putting it in the HTML at the top of the report: a href=javascript:window.print()Print this page/a This should put an HTML link on the report and allow it to print from any client. Ron Gehring From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 5:10 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Excellent, Smithers It worked like a charm, thanks a ton. I've never used javascript before. I tested it in the client and got an error, so I consulted the documentation, which edumacated me that it only works in MT, which is fine anyways since that's all we'll be using. I'm just lazy and hate flushing the cache every time I make a change J Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, May 08, 2008 2:52 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Mid Tier and IE (After a quick Google search on javascript print window I found) javascript:window.print() So try an Active Link that does a command of that. Fred _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Mid-Tier only, guess I should have specified. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? If it's a client, you could always do a button that does the Ctrl-P for you :) _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
How to print dialogue window?
I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: How to print dialogue window?
Out of curiosity, what does a Ctrl-P do in that situation? _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: How to print dialogue window?
My coworker tells me there's a utility called Snag-It that performs that sort
of action.
Jennifer
From: LJ Longwing
Sent: Thu 08-May-08 14:50
To: arslist@ARSLIST.ORG
Subject: Re: How to print dialogue window?
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Out of curiosity, what does a Ctrl-P do in that situation?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Thursday, May 08, 2008 12:08 PM
To: arslist@ARSLIST.ORG
Subject: How to print dialogue window?
**
I have a dialogue window that I need to be able to print exactly what is on
the window. It has a view field on it with an HTML report that is
dynamically generated whenever the window opens.
I can't really do a window open action, because there is no ticket created.
Can anyone think of an easy way to just print what is in the View Field?
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
html___
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
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Re: How to print dialogue window?
Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: How to print dialogue window?
Yes, it will. I've used it. It will also allow you to take screen prints
of open menus, which Print screen won't.
Rick
On Thu, May 8, 2008 at 11:52 AM, Jennifer Meyer [EMAIL PROTECTED]
wrote:
** My coworker tells me there's a utility called Snag-It that performs
that sort of action.
Jennifer
--
*From:* LJ Longwing
*Sent:* Thu 08-May-08 14:50
*To:* arslist@ARSLIST.ORG
*Subject:* Re: How to print dialogue window?
This is a multi-part message in MIME format.
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Out of curiosity, what does a Ctrl-P do in that situation?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Thursday, May 08, 2008 12:08 PM
To: arslist@ARSLIST.ORG
Subject: How to print dialogue window?
**
I have a dialogue window that I need to be able to print exactly what is on
the window. It has a view field on it with an HTML report that is
dynamically generated whenever the window opens.
I can't really do a window open action, because there is no ticket created.
Can anyone think of an easy way to just print what is in the View Field?
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
html___
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
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Re: How to print dialogue window?
If it's a client, you could always do a button that does the Ctrl-P for you :) _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: How to print dialogue window?
Mid-Tier only, guess I should have specified. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? If it's a client, you could always do a button that does the Ctrl-P for you :) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: How to print dialogue window?
Rick,
Actually you can take screen prints of Open menus using Print Screen.
Trick
Press Alt and Print Screen keys while still holding down the Mouse
button for selecting the menu. You can use just the Print Screen key to
get your entire desktop without holding down the mouse button, but to
get just the active window (with Alt-Print Screen) you have to still be
holding down the mouse button used to upen the menu.
/Trick
Gary,
How about using the OLE Sendkeys to have a button send the Ctrl-P?
Fred
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 08, 2008 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to print dialogue window?
** Yes, it will. I've used it. It will also allow you to take screen
prints of open menus, which Print screen won't.
Rick
On Thu, May 8, 2008 at 11:52 AM, Jennifer Meyer
[EMAIL PROTECTED] wrote:
**
My coworker tells me there's a utility called Snag-It that
performs that sort of action.
Jennifer
From: LJ Longwing
Sent: Thu 08-May-08 14:50
To: arslist@ARSLIST.ORG
Subject: Re: How to print dialogue window?
This is a multi-part message in MIME format.
--=_NextPart_000_0049_01C8B10A.1A359E50
Content-Type: text/plain;
charset=us-ascii
Content-Transfer-Encoding: 7bit
Out of curiosity, what does a Ctrl-P do in that situation?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Thursday, May 08, 2008 12:08 PM
To: arslist@ARSLIST.ORG
Subject: How to print dialogue window?
**
I have a dialogue window that I need to be able to print exactly
what is on
the window. It has a view field on it with an HTML report that
is
dynamically generated whenever the window opens.
I can't really do a window open action, because there is no
ticket created.
Can anyone think of an easy way to just print what is in the
View Field?
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the
Answers Are
html___
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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Re: How to print dialogue window?
Holding the mouse button down? Never would have thought of that - am more
of a keyboard guy. Nice tip, Fred!
Rick
On Thu, May 8, 2008 at 12:46 PM, Grooms, Frederick W
[EMAIL PROTECTED] wrote:
** Rick,
Actually you can take screen prints of Open menus using Print Screen.
Trick
Press Alt and Print Screen keys while still holding down the Mouse button
for selecting the menu. You can use just the Print Screen key to get your
entire desktop without holding down the mouse button, but to get just the
active window (with Alt-Print Screen) you have to still be holding down the
mouse button used to upen the menu.
/Trick
Gary,
How about using the OLE Sendkeys to have a button send the Ctrl-P?
Fred
--
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Rick Cook
*Sent:* Thursday, May 08, 2008 2:21 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: How to print dialogue window?
** Yes, it will. I've used it. It will also allow you to take screen
prints of open menus, which Print screen won't.
Rick
On Thu, May 8, 2008 at 11:52 AM, Jennifer Meyer
[EMAIL PROTECTED] wrote:
** My coworker tells me there's a utility called Snag-It that performs
that sort of action.
Jennifer
--
*From:* LJ Longwing
*Sent:* Thu 08-May-08 14:50
*To:* arslist@ARSLIST.ORG
*Subject:* Re: How to print dialogue window?
This is a multi-part message in MIME format.
--=_NextPart_000_0049_01C8B10A.1A359E50
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charset=us-ascii
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Out of curiosity, what does a Ctrl-P do in that situation?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Thursday, May 08, 2008 12:08 PM
To: arslist@ARSLIST.ORG
Subject: How to print dialogue window?
**
I have a dialogue window that I need to be able to print exactly what is on
the window. It has a view field on it with an HTML report that is
dynamically generated whenever the window opens.
I can't really do a window open action, because there is no ticket created.
Can anyone think of an easy way to just print what is in the View Field?
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
html___
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
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Re: How to print dialogue window?
Mid Tier and IE (After a quick Google search on javascript print window I found) javascript:window.print() So try an Active Link that does a command of that. Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Mid-Tier only, guess I should have specified. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? If it's a client, you could always do a button that does the Ctrl-P for you :) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: How to print dialogue window?
Fred,
If it's Mid-Tier as he suggested, OLE will not work. at least, not to my
knowledge. J
Matt R.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Thursday, May 08, 2008 2:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to print dialogue window?
**
Rick,
Actually you can take screen prints of Open menus using Print Screen.
Trick
Press Alt and Print Screen keys while still holding down the Mouse button
for selecting the menu. You can use just the Print Screen key to get your
entire desktop without holding down the mouse button, but to get just the
active window (with Alt-Print Screen) you have to still be holding down the
mouse button used to upen the menu.
/Trick
Gary,
How about using the OLE Sendkeys to have a button send the Ctrl-P?
Fred
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 08, 2008 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to print dialogue window?
** Yes, it will. I've used it. It will also allow you to take screen
prints of open menus, which Print screen won't.
Rick
On Thu, May 8, 2008 at 11:52 AM, Jennifer Meyer [EMAIL PROTECTED]
wrote:
**
My coworker tells me there's a utility called Snag-It that performs that
sort of action.
Jennifer
_
From: LJ Longwing
Sent: Thu 08-May-08 14:50
To: arslist@ARSLIST.ORG
Subject: Re: How to print dialogue window?
This is a multi-part message in MIME format.
--=_NextPart_000_0049_01C8B10A.1A359E50
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Out of curiosity, what does a Ctrl-P do in that situation?
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Thursday, May 08, 2008 12:08 PM
To: arslist@ARSLIST.ORG
Subject: How to print dialogue window?
**
I have a dialogue window that I need to be able to print exactly what is on
the window. It has a view field on it with an HTML report that is
dynamically generated whenever the window opens.
I can't really do a window open action, because there is no ticket created.
Can anyone think of an easy way to just print what is in the View Field?
Thanks,
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company
__Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
html___
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
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Re: How to print dialogue window?
Excellent, Smithers It worked like a charm, thanks a ton. I've never used javascript before. I tested it in the client and got an error, so I consulted the documentation, which edumacated me that it only works in MT, which is fine anyways since that's all we'll be using. I'm just lazy and hate flushing the cache every time I make a change :-) Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, May 08, 2008 2:52 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Mid Tier and IE (After a quick Google search on javascript print window I found) javascript:window.print() So try an Active Link that does a command of that. Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Mid-Tier only, guess I should have specified. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? If it's a client, you could always do a button that does the Ctrl-P for you :) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: How to print dialogue window?
Yea, You should do a Run-If on the AL of $CLIENT-TYPE$ = 9 If you wanted to get really fancy you could make the else action do the OLE SendKeys of Ctrl-P so on the User Tool it would work as well. Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Excellent, Smithers It worked like a charm, thanks a ton. I've never used javascript before. I tested it in the client and got an error, so I consulted the documentation, which edumacated me that it only works in MT, which is fine anyways since that's all we'll be using. I'm just lazy and hate flushing the cache every time I make a change :-) Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, May 08, 2008 2:52 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Mid Tier and IE (After a quick Google search on javascript print window I found) javascript:window.print() So try an Active Link that does a command of that. Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Mid-Tier only, guess I should have specified. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? If it's a client, you could always do a button that does the Ctrl-P for you :) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
