ITSM 6 When will it be unsupported?
Does anyone have any idea on when the ITSM 6 apps will be de-supported? Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ITSM 6 When will it be unsupported?
They still have 5.6 available for download, so they'll probably support v6 Apps through 2 more major versions. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Wednesday, December 20, 2006 7:06 AM To: arslist@ARSLIST.ORG Subject: ITSM 6 When will it be unsupported? Does anyone have any idea on when the ITSM 6 apps will be de-supported? Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ITSM 6 When will it be unsupported?
Official support policy can be found at: http://www.bmc.com/info_center_support/overview/0,,19097_4736154_4073759 6,00.html -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Wednesday, December 20, 2006 8:43 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 6 When will it be unsupported? They still have 5.6 available for download, so they'll probably support v6 Apps through 2 more major versions. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Wednesday, December 20, 2006 7:06 AM To: arslist@ARSLIST.ORG Subject: ITSM 6 When will it be unsupported? Does anyone have any idea on when the ITSM 6 apps will be de-supported? Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ITSM 6 When will it be unsupported?
When ITSM 8 will come out. No date available according to support. T ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ITSM 6 When will it be unsupported?
David I have looked at that document, but I was wondering more of a time frame. 3 years, 1 year. According to that document it would appear ITSM 5.6 is like 6 months from being de supported, and so that would give ITSM 6 maybe a 2 years. If I am off base, please let me know. Thanks Kyle Easter, David wrote: Official support policy can be found at: http://www.bmc.com/info_center_support/overview/0,,19097_4736154_4073759 6,00.html -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Wednesday, December 20, 2006 8:43 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 6 When will it be unsupported? They still have 5.6 available for download, so they'll probably support v6 Apps through 2 more major versions. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Wednesday, December 20, 2006 7:06 AM To: arslist@ARSLIST.ORG Subject: ITSM 6 When will it be unsupported? Does anyone have any idea on when the ITSM 6 apps will be de-supported? Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: ITSM 6 When will it be unsupported?
No official forward looking statements around when the release of an ITSM version that would make ITSM 6.x applications a C-3 release have been made by BMC. However you can probably make some assumptions based on previous patterns and make an educated guess, as you have done. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Wednesday, December 20, 2006 12:04 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 6 When will it be unsupported? David I have looked at that document, but I was wondering more of a time frame. 3 years, 1 year. According to that document it would appear ITSM 5.6 is like 6 months from being de supported, and so that would give ITSM 6 maybe a 2 years. If I am off base, please let me know. Thanks Kyle Easter, David wrote: Official support policy can be found at: http://www.bmc.com/info_center_support/overview/0,,19097_4736154_40737 59 6,00.html -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Wednesday, December 20, 2006 8:43 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 6 When will it be unsupported? They still have 5.6 available for download, so they'll probably support v6 Apps through 2 more major versions. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Wednesday, December 20, 2006 7:06 AM To: arslist@ARSLIST.ORG Subject: ITSM 6 When will it be unsupported? Does anyone have any idea on when the ITSM 6 apps will be de-supported? Thanks Kyle -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia __ __ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. __ __ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
