Re: ITSM 7 Network Bandwidth
The only published advice I have seen is just networking 101 stuff. Keep the AR and DB servers as close as possible in the DC, and minimize hops between clients and AR and Midtier servers. There are some docs available for tuning the CMDB and ITSM apps. I have found those helpful. Rick Sent from my Verizon Wireless BlackBerry -Original Message- From: "Easter, David" Date: Tue, 12 May 2009 11:56:05 To: Subject: Re: ITSM 7 Network Bandwidth Hi Bala, They can't be posted publicly, but if you contact your BMC representative, they should have some basic information about bandwidth. The information is available to BMC employees and partners on the BMC Developer Network. If you want to measure it yourself, most customers just use a network sniffer. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: Monday, May 11, 2009 9:50 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 Network Bandwidth ** All, I have seen this posted a few months ago and nobody answered. Does anyone have any numbers on ITSM 7 bandwidth utilization? I know a number of variables goes into this, but does BMC or anyone have any way to calculate this? We are using SQL server 2005 and Windows 2003 Server. The db and applications (Entire ITSM suite) are on separate servers and we have about 30 users creating about 150 tickets a day. The BMC Remedy thick client is going to be leveraged by the user community too. Has anyone performed a study on this or is their a good way to measure this? Thanks, Bala Patel Remedy Admin _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: ITSM 7 Network Bandwidth
Hi Bala, They can't be posted publicly, but if you contact your BMC representative, they should have some basic information about bandwidth. The information is available to BMC employees and partners on the BMC Developer Network. If you want to measure it yourself, most customers just use a network sniffer. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: Monday, May 11, 2009 9:50 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 Network Bandwidth ** All, I have seen this posted a few months ago and nobody answered. Does anyone have any numbers on ITSM 7 bandwidth utilization? I know a number of variables goes into this, but does BMC or anyone have any way to calculate this? We are using SQL server 2005 and Windows 2003 Server. The db and applications (Entire ITSM suite) are on separate servers and we have about 30 users creating about 150 tickets a day. The BMC Remedy thick client is going to be leveraged by the user community too. Has anyone performed a study on this or is their a good way to measure this? Thanks, Bala Patel Remedy Admin _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
Re: ITSM 7 Network Bandwidth
This isn't really the answer you're looking for, but it sounds like you actually have a fairly light load - at least from a user perspective. From my experience so far, network latency has more of an effect on performance than raw throughput. If you've got 100 Mb networks between your servers and database, your server should have good performance so long as latency is low. From the user perspective, latency between them and the AR server(s) will also be very important. In general, there isn't necessarily a lot of data transferred between the server and the client, but the client is very chatty (lots of small transactions and messages to the server), so it's very important to keep the time it takes for those packets to get back and forth down to a minimum. I've noticed that people that sit close to the AR server(s) will get good performance with the thick client. People that are farther away, especially across a WAN, generally get better performance with the web client, even if overall throughput on the WAN is very good. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bala Patel Sent: Monday, May 11, 2009 10:50 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 Network Bandwidth ** All, I have seen this posted a few months ago and nobody answered. Does anyone have any numbers on ITSM 7 bandwidth utilization? I know a number of variables goes into this, but does BMC or anyone have any way to calculate this? We are using SQL server 2005 and Windows 2003 Server. The db and applications (Entire ITSM suite) are on separate servers and we have about 30 users creating about 150 tickets a day. The BMC Remedy thick client is going to be leveraged by the user community too. Has anyone performed a study on this or is their a good way to measure this? Thanks, Bala Patel Remedy Admin _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
ITSM 7 Network Bandwidth
All, I have seen this posted a few months ago and nobody answered. Does anyone have any numbers on ITSM 7 bandwidth utilization? I know a number of variables goes into this, but does BMC or anyone have any way to calculate this? We are using SQL server 2005 and Windows 2003 Server. The db and applications (Entire ITSM suite) are on separate servers and we have about 30 users creating about 150 tickets a day. The BMC Remedy thick client is going to be leveraged by the user community too. Has anyone performed a study on this or is their a good way to measure this? Thanks, Bala Patel Remedy Admin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
