Phil,
There is an option in an AL Guide (if I remember correctly) that allows you to
enable the AL Guide as an entry pointthen you just add your AL that does
the open window to a specific view and you are good.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Phil
Sent: Thursday, July 12, 2012 3:28 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 7.6.04 Add Task form to Application List using the Landing Console
**
Hi,
I want to add the Task (Search) form to the Application list and make the Task
form open within the Landing Console like other forms.
Ok, I can make the Task form an Entry Point and then open it via the
Applications List but it then doesn't open in the Landing Console.
Looking at how other forms open via the Application list such as Work Order
Search I can't follow the workflow below. What I don't understand is what
triggers the Active Link WOI:WOI:AppListEntryPoint_Search as there are no
execution options.
I assume this Active Link must be triggered by an Active Link Guide but I can't
see this anywhere, is this trigger by something else?
Thanks
Phil
ActiveLink: SHR:LHP:AppList_100_Expand - Thu Jul 12 2012 10:11:49 True actions:
True action: ARACTSetVisibility(80097, true);;ARACTSetVisibility(80162,
true);;ARACTSetVisibility(80135, false);;ARACTSetVisibility(1575,
true);;ARACTSetFocus(80077);; action 0 ARACTSetVisibility(80097, 1) action 1
ARACTSetVisibility(80162, 1) action 2 ARACTSetVisibility(80135, 0) action 3
ARACTSetVisibility(1575, 1) action 4 ARACTSetFocus(0, 80077)
ActiveLink: WOI:WOI:AppListEntryPoint_Search1342084215280 - Thu Jul 12 2012
10:12:09 True actions:
True action: ARACTProcess(PERFORM-ACTION-ACTIVE-LINK 1 80162,
1);ARACTCallGuide(windowID,@, SHR:LHP:AppListOpenWOIForm_Search, false, 0,
false); action 0 ARACTProcess(PERFORM-ACTION-ACTIVE-LINK 1 80162, 0, 1)
action 1 ARACTCallGuide(0, @, SHR:LHP:AppListOpenWOIForm_Search, false,
undefined, undefined)
ActiveLink: SHR:LHP:AppListOpenWOIForm_Search - Thu Jul 12 2012 10:12:09 True
actions:
True action: {char}:F(303647600).S({char}expr:({char}goattype:CharType 4
SearchTicket)){char}:F(304249310).S({char}expr:({char}goattype:CharType 4
WOI:WorkOrder)){char}:F(304249330).S({char}expr:({unbound}null:null)){char}:F(304257880).S({char}expr:({unbound}null:null));ARACTCallGuide(windowID,@,
SHR:LHP:FormOpen, false, 0, false); action 0
Set-fields 303647600 = SearchTicket
Set-fields 304249310 = WOI:WorkOrder
Set-fields 304249330 =
Set-fields 304257880 =
action 1
ARACTCallGuide(0, @, SHR:LHP:FormOpen, false, undefined, undefined) _attend
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