Re: ITSM install: ASI import fails
Hello Raido, This you resolved this issue? I am installing IM 7.0.02 and I encountered an error with the asi_deplapp.def. It failed to import this particular definition files and here's the details from the log file: [Tue Nov 04 12:26:09.478] ImportFileNode- AR Status (14 items) [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 303 Form does not exist on server AST:SearchFromBase_Dependency1 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 303 Form does not exist on server AST:InventoryStorage [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 303 Form does not exist on server AST:InventoryStorage [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 301156500 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 1706300 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 1706300 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 1706300 [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:SearchFromBase_Dependency [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:InventoryQuantity_Storage_Join [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:DependencyStorageJoin [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:SearchFromBase_Dependency1 [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:LPAR [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:InventoryStorage [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:BulkInventory I tried to manually import the failed def files but wasn't successful because the AST:InventoryStorage form does not exist. Does anyone encountered this before? Any helpful tips to resolve this issue is highly appreciated. Windows Environment: ARS 7.0.01 p5 CMDB 2.0.1 MS SQL 2000 Thanks, Tina [EMAIL PROTECTED] wrote: Hello, Something for the weekend… for me at least. I am installing Change Management as the first app in ITSM. Right at the beginning the installer fails to deploy the Remedy Asset Inventory app. The install log claims that the defs from asi_deplapp.def were imported successfully. I tried importing all of the defs manually and indeed – an Import Successful message is displayed but nothing is imported. When trying to import the app or any of the forms from this def file one by one, a ARERR55 is displayed, but no further info about the cause. I exported an AST form from another server and was able to import this successfully. Have you experienced this before and how do you get around this? I'd like to import the Remedy Asset Inventory app beforehand so it would not cause the other defs to fail. Thanks, Raido ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/ITSM-install%3A-ASI-import-fails-tp20272391p20331757.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ITSM install: ASI import fails
Tina, Looks like you have not loaded the ITSM CMDB extentions. You will find them in the celsdk/extensions folder on the install media. This is not the case for me as these forms clearly do exist. ..and no, I have not been able to figure it out yet. I was able to manually import forms from asi_deplapp.def on another server though, the only difference being that the one where the import fails is unicode. I have compared the BMC forms that make up the AST joins and they are an exact match. Raido On Tue, Nov 4, 2008 at 9:38 PM, tina flores [EMAIL PROTECTED] wrote: Hello Raido, This you resolved this issue? I am installing IM 7.0.02 and I encountered an error with the asi_deplapp.def. It failed to import this particular definition files and here's the details from the log file: [Tue Nov 04 12:26:09.478] ImportFileNode- AR Status (14 items) [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 303 Form does not exist on server AST:SearchFromBase_Dependency1 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 303 Form does not exist on server AST:InventoryStorage [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 303 Form does not exist on server AST:InventoryStorage [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 301156500 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 1706300 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 1706300 [ERROR][Tue Nov 04 12:26:09.478] ImportFileNode- 314 Field does not exist on current form 1706300 [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:SearchFromBase_Dependency [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:InventoryQuantity_Storage_Join [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:DependencyStorageJoin [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:SearchFromBase_Dependency1 [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:LPAR [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:InventoryStorage [WARNING][Tue Nov 04 12:26:09.478] ImportFileNode- 55 The following item was not imported AST:BulkInventory I tried to manually import the failed def files but wasn't successful because the AST:InventoryStorage form does not exist. Does anyone encountered this before? Any helpful tips to resolve this issue is highly appreciated. Windows Environment: ARS 7.0.01 p5 CMDB 2.0.1 MS SQL 2000 Thanks, Tina [EMAIL PROTECTED] wrote: Hello, Something for the weekend… for me at least. I am installing Change Management as the first app in ITSM. Right at the beginning the installer fails to deploy the Remedy Asset Inventory app. The install log claims that the defs from asi_deplapp.def were imported successfully. I tried importing all of the defs manually and indeed – an Import Successful message is displayed but nothing is imported. When trying to import the app or any of the forms from this def file one by one, a ARERR55 is displayed, but no further info about the cause. I exported an AST form from another server and was able to import this successfully. Have you experienced this before and how do you get around this? I'd like to import the Remedy Asset Inventory app beforehand so it would not cause the other defs to fail. Thanks, Raido ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- View this message in context: http://www.nabble.com/ITSM-install%3A-ASI-import-fails-tp20272391p20331757.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: ITSM install: ASI import fails
Since I got no response, let me refraise the question. What possible cause can you think of for an import of a join form to fail? 2008/10/31 Raido Oja [EMAIL PROTECTED] Hello, I am installing Change Management as the first app in ITSM. Right at the beginning the installer fails to deploy the Remedy Asset Inventory app. The install log claims that the defs from asi_deplapp.def were imported successfully. I tried importing all of the defs manually and indeed �C an Import Successful message is displayed but nothing is imported. When trying to import the app or any of the forms from this def file one by one, a ARERR55 is displayed, but no further info about the cause. I exported an AST form from another server and was able to import this successfully. Have you experienced this before and how do you get around this? I'd like to import the Remedy Asset Inventory app beforehand so it would not cause the other defs to fail. Thanks, Raido
ITSM install: ASI import fails
Hello, Something for the weekend… for me at least. I am installing Change Management as the first app in ITSM. Right at the beginning the installer fails to deploy the Remedy Asset Inventory app. The install log claims that the defs from asi_deplapp.def were imported successfully. I tried importing all of the defs manually and indeed – an Import Successful message is displayed but nothing is imported. When trying to import the app or any of the forms from this def file one by one, a ARERR55 is displayed, but no further info about the cause. I exported an AST form from another server and was able to import this successfully. Have you experienced this before and how do you get around this? I'd like to import the Remedy Asset Inventory app beforehand so it would not cause the other defs to fail. Thanks, Raido ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
