Re: Intances of Remedy Plugins Not Terminated in Server
Mikhail, No problem. But at this point, I hope you can forgive me for being skeptical about the focus of a "Plugin issue" too. So let's start at the basics. :) Can you be more specific about what your seeing and what your expecting? Is this reproducible at will? Can you be more specific about the environment we are talking about? ARS Server version? Patch? RDBMS ARS client and version involved? (User Tool? Mid-Tier? Web Service? API client?) Using a load balanced? (ARS Server group?) Can you be more specific about the "request" that you think is causing what your seeing? how many forms are involved in this transaction? Do you do calls to plugins during the transaction? * Which plugins and what do they do? * Do you make any external Run Process calls? * Have you looked at filter/API/SQL logs for a sample transaction? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 9/19/06, Mikhail Serate <[EMAIL PROTECTED]> wrote: Hello Carey, Sorry I worded it wrong. We don't exactly know how many times the plugin was being loaded (or if it is being loaded at all), but we do know that there are many unclosed connections to Remedy after the request is finished. Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Intances of Remedy Plugins Not Terminated in Server
Hello Carey, Sorry I worded it wrong. We don't exactly know how many times the plugin was being loaded (or if it is being loaded at all), but we do know that there are many unclosed connections to Remedy after the request is finished. Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Intances of Remedy Plugins Not Terminated in Server
Mikhail, I am confused by your statements. The design of the Plugins are to remain in memory. (As far as I know, this is true for all types of plugins. AREA, ARF, ARDBC...) Can you be more specific about what your seeing and what your expecting? Which type of plugin are you talking about? Is this a plugin you developed locally or an "Out of the Box" plugin? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 9/19/06, Mikhail Serate <[EMAIL PROTECTED]> wrote: ** Hello List, We are getting instances of Remedy plugins being initialized but left hanging in our server. Since the server was restarted yesterday, we had about 300 plugin instances still floating around left unterminated. I'm just wondering if anyone else out there had this problem before and what they did to remedy it. We are currently using Mid Tier 6.3, Patch 15, IBM WebSphere Application Server 5.1, AIX 5.1. Thanks! Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Intances of Remedy Plugins Not Terminated in Server
Title: Intances of Remedy Plugins Not Terminated in Server ** Hello List, We are getting instances of Remedy plugins being initialized but left hanging in our server. Since the server was restarted yesterday, we had about 300 plugin instances still floating around left unterminated. I'm just wondering if anyone else out there had this problem before and what they did to remedy it. We are currently using Mid Tier 6.3, Patch 15, IBM WebSphere Application Server 5.1, AIX 5.1. Thanks! Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___
