Is AIE in 7.1
Good morning all, It's Monday and I'm trying to figure out if I need to upgrade to ARS 7.1 or not and have a question. I seem to recall something about AIE (formerly EIE) included in ARS 7.1. Is this correct, or am I mixing it up with 7.5? Thanks, Shawn Pierson Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Is AIE in 7.1
I believe AIE requires CMDB 2.1 which requires AR 7.1 --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Monday, August 25, 2008 9:10 AM To: arslist@ARSLIST.ORG Subject: Is AIE in 7.1 Good morning all, It's Monday and I'm trying to figure out if I need to upgrade to ARS 7.1 or not and have a question. I seem to recall something about AIE (formerly EIE) included in ARS 7.1. Is this correct, or am I mixing it up with 7.5? Thanks, Shawn Pierson Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Is AIE in 7.1
To answer the original question, AIE is not included with AR System 7.1.00. Those customers who either purchase CMDB or receive it as part of a larger solution package will also receive AIE for use with the CMDB. The AIE provided with these solution packages is intended for use in populating the CMDB (i.e. it is not licensed for use directly to AR System). Those customers wishing to integrate an external data source directly with AR System using AIE would need to purchase AIE separately. This packaging model will remain moving forward - i.e. there are currently no plans to include AIE with AR System 7.5.00 either. Thanks, -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) on behalf of J.T. Shyman Sent: Mon 8/25/2008 6:27 AM To: arslist@ARSLIST.ORG Subject: Re: Is AIE in 7.1 ** I believe AIE requires CMDB 2.1 which requires AR 7.1 --- J.T. Shyman From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Monday, August 25, 2008 9:10 AM To: arslist@ARSLIST.ORG Subject: Is AIE in 7.1 Good morning all, It's Monday and I'm trying to figure out if I need to upgrade to ARS 7.1 or not and have a question. I seem to recall something about AIE (formerly EIE) included in ARS 7.1. Is this correct, or am I mixing it up with 7.5? Thanks, Shawn Pierson Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Is AIE in 7.1
I was wrong. AIE requires CMDB 2.0 and AR 7.0 at a minimum. Thanks to Anne Brock at BMC for the clarification. --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Monday, August 25, 2008 9:28 AM To: arslist@ARSLIST.ORG Subject: Re: Is AIE in 7.1 I believe AIE requires CMDB 2.1 which requires AR 7.1 --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Monday, August 25, 2008 9:10 AM To: arslist@ARSLIST.ORG Subject: Is AIE in 7.1 Good morning all, It's Monday and I'm trying to figure out if I need to upgrade to ARS 7.1 or not and have a question. I seem to recall something about AIE (formerly EIE) included in ARS 7.1. Is this correct, or am I mixing it up with 7.5? Thanks, Shawn Pierson Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Is AIE in 7.1
If you are wondering about getting AIE for no charge - AIE is bundled with the ITSM apps that use the CMDB (Service Desk, Change Mgmt, Asset Mgmt) or with the CMDB enterprise version. It is included free for the purposes of piping data into the CMDB. For other uses, or for non-ITSM apps, you would need to purchase it. So it is not included with AR System 7.1. Of course, you can always check with your sales rep for clarification. Thanks, Anne Brock Principal SC, BMC Software (As Kelly always says - yes, I work for BMC, but this post reflects the opinions of the poster and not the offical opinion of BMC) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Monday, August 25, 2008 6:28 AM To: arslist@ARSLIST.ORG Subject: Re: Is AIE in 7.1 ** I believe AIE requires CMDB 2.1 which requires AR 7.1 --- J.T. Shyman From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Monday, August 25, 2008 9:10 AM To: arslist@ARSLIST.ORG Subject: Is AIE in 7.1 Good morning all, It's Monday and I'm trying to figure out if I need to upgrade to ARS 7.1 or not and have a question. I seem to recall something about AIE (formerly EIE) included in ARS 7.1. Is this correct, or am I mixing it up with 7.5? Thanks, Shawn Pierson Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
