Hey Vaibhav,
H r u.. how d o u doing?
Have u tried looking into email attachments form? Did the attachment actually
created a record in it?
Regards,
Bala S
Date: Thu, 14 Apr 2011 11:53:40 +0530
From: vaibhavsing...@hcl.com
Subject: Issue with attachment
To: arslist@ARSLIST.ORG
**
Hello Everyone,
I am stuck with one issue, can someone suggest something on this please -
I have developed workflow for automatic case generation from emails sent to a
particular email address - that's an entire team in here.
Everything completely customized with customized staging forms and all.
I set an attachment limit of 25 MB, and below is how I test it -
New Inbound email entry in AR System Email Messages Form addressed to xyz
address( that's unique) and it triggers my workflow.
While creating an entry in AR Email messages, I am able to give
25 MB csv, and case is generated as per the code, but I gets following error
message if I try to attach any xls mroe than 11 MB -
ARERR [8703] Bad attachment size
It's ITSM 6.3 on AIX.
Nothing in SQL logs.
Any suggestion/ideas are much appreciated.
Thanks & Regards,
Vaibhav Singhal
+61-(0)469856650
vaibhavsinghal@gmail.com
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