Re: Java 9 or later for Remedy?

2018-10-10 Thread Misi Mladoniczky
Peter Adams and Mark Walter,

Thank you for your information regarding this!

I guess we all look forward to future updates on this topic.

So how would using the OpenJDK affect things? I presume it will work just fine, 
but BMC might not want to support the installation?

Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 
2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at http://rrr.se 
(http://rrr.se)
October 10, 2018 4:28 PM, "Adams, Peter"  wrote:
For Remedy we are on a 6-month release cadence. Last release was in Aug 
2018, and next release is planned for end of February. 

Java 11 support is a topic we are discussing, as stated at  
https://communities.bmc.com/docs/DOC-108051 
(https://communities.bmc.com/docs/DOC-108051) 

We plan to provide additional details about our plans for Remedy soon. 

Peter 

Sr. Director, Product Management 

Remedy 

From: ARSList  on behalf of Misi Mladoniczky 
Reply-To: ARSList 
Date: Wednesday, October 10, 2018 at 7:12 AM
To: ARSList 
Subject: Re: Java 9 or later for Remedy? 
Hi,

Thank you for the information.

We now have Java 11 I guess, so I guess it is time for Remedy to move on...

A customer of mine is concerned by the fact that the cost of using Java 8 will 
increase significantly after January 2018 which seems to be corroborated to 
some extent by the Oracle web site:  
https://www.oracle.com/technetwork/java/javase/eol-135779.html 
(https://urldefense.proofpoint.com/v2/url?u=https-3A__www.oracle.com_technetwork_java_javase_eol-2D135779.html=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=-p3bdWG7vYdkTt7drxJU1lGabyBnkFDsCeyI4HR-08o=qg42Ckl4SbvzrsM2PP_B7Jklakv941_rPGfjttogRkE=mm6szX2W9V8hIb3_8mq-xnhS9mAg3xA4lOOdJp6RFRs=)

So when is the next release of Remedy due, and are they working on Java 11 
support?

Best Regards - Misi, RRR AB,  http://www.rrr.se 
(https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=-p3bdWG7vYdkTt7drxJU1lGabyBnkFDsCeyI4HR-08o=qg42Ckl4SbvzrsM2PP_B7Jklakv941_rPGfjttogRkE=ORJIQJjTvLIVWwc9lUYPaQuTqK2ZfdbGKgCcdDL7LQo=)
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at  http://rrr.se 
(https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=-p3bdWG7vYdkTt7drxJU1lGabyBnkFDsCeyI4HR-08o=qg42Ckl4SbvzrsM2PP_B7Jklakv941_rPGfjttogRkE=yTatHgIZPD1vZ1YK-lYd8golAzQp598abHX9yZDsLeM=)
October 10, 2018 2:20 PM, "Walters, Mark"  wrote: 
Yes, the server won’t start Java 9 for some reason and, as both 9 and 
10 are short term support versions, I don’t think there’s going to be much 
effort to fix this. My understanding is that changes will be made for Java 11 
in a future release. 

Mark 
From: ARSList [mailto:arslist-boun...@arslist.org 
(mailto:mailto:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky
Sent: 10 October 2018 13:06
To: arslist@arslist.org (mailto:arslist@arslist.org)
Subject: Java 9 or later for Remedy? 
Hi,

The compatibility matrix for version 18.08 of Remedy AR System Server states 
that:
"Java 9 (or higher) is not supported for any version of Remedy AR System across 
any platform/operating system."

Has anyone tried to run it on version 9 (or higher)?

Best Regards - Misi, RRR AB,  http://www.rrr.se 
(https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=6R0dtePHpj0CserbXbZyOK3qIfkyeHtZ8TAQ6j_1EZs=)
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at  http://rrr.se 
(https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=t0wSml69FLJ_HGgGeJVRouB7qduzxZnBPI8TgKcYX_k=)
  

BMC Software Limited Registered Office: Building E2, Eskdale Road, 
Winnersh, Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England 
No. 1927903 The content of this email is confidential. If you are not the 
addressee, you may not distribute, copy or disclose any part of it

Re: Java 9 or later for Remedy?

2018-10-10 Thread Adams, Peter
For Remedy we are on a 6-month release cadence. Last release was in Aug 2018, 
and next release is planned for end of February.
Java 11 support is a topic we are discussing, as stated at 
https://communities.bmc.com/docs/DOC-108051
We plan to provide additional details about our plans for Remedy soon.

Peter

Sr. Director, Product Management
Remedy



From: ARSList  on behalf of Misi Mladoniczky 

Reply-To: ARSList 
Date: Wednesday, October 10, 2018 at 7:12 AM
To: ARSList 
Subject: Re: Java 9 or later for Remedy?

Hi,

Thank you for the information.

We now have Java 11 I guess, so I guess it is time for Remedy to move on...

A customer of mine is concerned by the fact that the cost of using Java 8 will 
increase significantly after January 2018 which seems to be corroborated to 
some extent by the Oracle web site: 
https://www.oracle.com/technetwork/java/javase/eol-135779.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.oracle.com_technetwork_java_javase_eol-2D135779.html=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=-p3bdWG7vYdkTt7drxJU1lGabyBnkFDsCeyI4HR-08o=qg42Ckl4SbvzrsM2PP_B7Jklakv941_rPGfjttogRkE=mm6szX2W9V8hIb3_8mq-xnhS9mAg3xA4lOOdJp6RFRs=>

So when is the next release of Remedy due, and are they working on Java 11 
support?

Best Regards - Misi, RRR AB, 
http://www.rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=-p3bdWG7vYdkTt7drxJU1lGabyBnkFDsCeyI4HR-08o=qg42Ckl4SbvzrsM2PP_B7Jklakv941_rPGfjttogRkE=ORJIQJjTvLIVWwc9lUYPaQuTqK2ZfdbGKgCcdDL7LQo=>
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at 
http://rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=-p3bdWG7vYdkTt7drxJU1lGabyBnkFDsCeyI4HR-08o=qg42Ckl4SbvzrsM2PP_B7Jklakv941_rPGfjttogRkE=yTatHgIZPD1vZ1YK-lYd8golAzQp598abHX9yZDsLeM=>




October 10, 2018 2:20 PM, "Walters, Mark" 
mailto:%22Walters,%20mark%22%20%3cmark_walt...@bmc.com%3e>>
 wrote:

Yes, the server won’t start Java 9 for some reason and, as both 9 and 10 are 
short term support versions, I don’t think there’s going to be much effort to 
fix this. My understanding is that changes will be made for Java 11 in a future 
release.

Mark

From: ARSList 
[mailto:arslist-boun...@arslist.org<mailto:mailto:arslist-boun...@arslist.org>] 
On Behalf Of Misi Mladoniczky
Sent: 10 October 2018 13:06
To: arslist@arslist.org<mailto:arslist@arslist.org>
Subject: Java 9 or later for Remedy?

Hi,

The compatibility matrix for version 18.08 of Remedy AR System Server states 
that:
"Java 9 (or higher) is not supported for any version of Remedy AR System across 
any platform/operating system."

Has anyone tried to run it on version 9 (or higher)?

Best Regards - Misi, RRR AB, 
http://www.rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=6R0dtePHpj0CserbXbZyOK3qIfkyeHtZ8TAQ6j_1EZs=>
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at 
http://rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=t0wSml69FLJ_HGgGeJVRouB7qduzxZnBPI8TgKcYX_k=>
BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, 
Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 
1927903 The content of this email is confidential. If you are not the 
addressee, you may not distribute, copy or disclose any part of it. If you 
receive this message in error, please delete this from your system and notify 
the sender immediately.
-- 
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RE: Java 9 or later for Remedy?

2018-10-10 Thread Walters, Mark
Regarding BMC’s position on the Java licensing changes – see 
https://communities.bmc.com/docs/DOC-108051

I’m afraid I can’t comment on upcoming releases but you would hope it would be 
around the time the Java changes come into effect ☺

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: 10 October 2018 15:09
To: ARSList 
Subject: Re: Java 9 or later for Remedy?

Hi,

Thank you for the information.

We now have Java 11 I guess, so I guess it is time for Remedy to move on...

A customer of mine is concerned by the fact that the cost of using Java 8 will 
increase significantly after January 2018 which seems to be corroborated to 
some extent by the Oracle web site: 
https://www.oracle.com/technetwork/java/javase/eol-135779.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.oracle.com_technetwork_java_javase_eol-2D135779.html=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=P5AraPKciRbxdRViV0ujBDH3-rWDsaaZDJic_jLZyjU=vPYRL_1OI4puDqQn_-UbDxfSSriQAh5tfTqObz7NCEY=>

So when is the next release of Remedy due, and are they working on Java 11 
support?

Best Regards - Misi, RRR AB, 
http://www.rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=P5AraPKciRbxdRViV0ujBDH3-rWDsaaZDJic_jLZyjU=zxYKNcqr87bJQaM-6BAuVGgLASPAKIjVKhYhuPCz_4k=>
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at 
http://rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=P5AraPKciRbxdRViV0ujBDH3-rWDsaaZDJic_jLZyjU=56vGw8mxqNl1a2RUdbRk26ZwrfAvO9O04-xJiQ59FVU=>




October 10, 2018 2:20 PM, "Walters, Mark" 
mailto:%22Walters,%20mark%22%20%3cmark_walt...@bmc.com%3e>>
 wrote:

Yes, the server won’t start Java 9 for some reason and, as both 9 and 10 are 
short term support versions, I don’t think there’s going to be much effort to 
fix this. My understanding is that changes will be made for Java 11 in a future 
release.

Mark

From: ARSList 
[mailto:arslist-boun...@arslist.org<mailto:mailto:arslist-boun...@arslist.org>] 
On Behalf Of Misi Mladoniczky
Sent: 10 October 2018 13:06
To: arslist@arslist.org<mailto:arslist@arslist.org>
Subject: Java 9 or later for Remedy?

Hi,

The compatibility matrix for version 18.08 of Remedy AR System Server states 
that:
"Java 9 (or higher) is not supported for any version of Remedy AR System across 
any platform/operating system."

Has anyone tried to run it on version 9 (or higher)?

Best Regards - Misi, RRR AB, 
http://www.rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=6R0dtePHpj0CserbXbZyOK3qIfkyeHtZ8TAQ6j_1EZs=>
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at 
http://rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=t0wSml69FLJ_HGgGeJVRouB7qduzxZnBPI8TgKcYX_k=>
BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, 
Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 
1927903 The content of this email is confidential. If you are not the 
addressee, you may not distribute, copy or disclose any part of it. If you 
receive this message in error, please delete this from your system and notify 
the sender immediately.
BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, 
Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 
1927903 The content of this email is confidential. If you are not the 
addressee, you may not distribute, copy or disclose any part of it. If you 
receive this message in error, please delete this from your system and notify 
the sender immediately.
-- 
ARSList mailing list
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https://mailman.rrr.se/cgi/listinfo/arslist


Re: Java 9 or later for Remedy?

2018-10-10 Thread Misi Mladoniczky
Hi,

Thank you for the information.

We now have Java 11 I guess, so I guess it is time for Remedy to move on...

A customer of mine is concerned by the fact that the cost of using Java 8 will 
increase significantly after January 2018 which seems to be corroborated to 
some extent by the Oracle web site: 
https://www.oracle.com/technetwork/java/javase/eol-135779.html 
(https://www.oracle.com/technetwork/java/javase/eol-135779.html)

So when is the next release of Remedy due, and are they working on Java 11 
support?

Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 
2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at http://rrr.se 
(http://rrr.se)
October 10, 2018 2:20 PM, "Walters, Mark"  wrote:
Yes, the server won’t start Java 9 for some reason and, as both 9 and 
10 are short term support versions, I don’t think there’s going to be much 
effort to fix this. My understanding is that changes will be made for Java 11 
in a future release. 

Mark 
From: ARSList [mailto:arslist-boun...@arslist.org 
(mailto:mailto:arslist-boun...@arslist.org)] On Behalf Of Misi Mladoniczky
Sent: 10 October 2018 13:06
To: arslist@arslist.org (mailto:arslist@arslist.org)
Subject: Java 9 or later for Remedy? 
Hi,

The compatibility matrix for version 18.08 of Remedy AR System Server states 
that:
"Java 9 (or higher) is not supported for any version of Remedy AR System across 
any platform/operating system."

Has anyone tried to run it on version 9 (or higher)?

Best Regards - Misi, RRR AB,  http://www.rrr.se 
(https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=6R0dtePHpj0CserbXbZyOK3qIfkyeHtZ8TAQ6j_1EZs=)
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at  http://rrr.se 
(https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=t0wSml69FLJ_HGgGeJVRouB7qduzxZnBPI8TgKcYX_k=)
 BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, 
Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 
1927903 The content of this email is confidential. If you are not the 
addressee, you may not distribute, copy or disclose any part of it. If you 
receive this message in error, please delete this from your system and notify 
the sender immediately.
-- 
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RE: Java 9 or later for Remedy?

2018-10-10 Thread Walters, Mark
Yes, the server won’t start Java 9 for some reason and, as both 9 and 10 are 
short term support versions, I don’t think there’s going to be much effort to 
fix this.  My understanding is that changes will be made for Java 11 in a 
future release.

Mark
From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: 10 October 2018 13:06
To: arslist@arslist.org
Subject: Java 9 or later for Remedy?

Hi,

The compatibility matrix for version 18.08 of Remedy AR System Server states 
that:
"Java 9 (or higher) is not supported for any version of Remedy AR System across 
any platform/operating system."

Has anyone tried to run it on version 9 (or higher)?

Best Regards - Misi, RRR AB, 
http://www.rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=6R0dtePHpj0CserbXbZyOK3qIfkyeHtZ8TAQ6j_1EZs=>
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at 
http://rrr.se<https://urldefense.proofpoint.com/v2/url?u=http-3A__rrr.se=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=tPMpdg1l8D1lzyzE-xoa0XrGmcAGt3781EL-e9dAnSw=0yGv9Wd0XoCWGKIHRB2X1fELGrWNZb5Y_13lNccE1UY=t0wSml69FLJ_HGgGeJVRouB7qduzxZnBPI8TgKcYX_k=>
BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, 
Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 
1927903 The content of this email is confidential. If you are not the 
addressee, you may not distribute, copy or disclose any part of it. If you 
receive this message in error, please delete this from your system and notify 
the sender immediately.
-- 
ARSList mailing list
ARSList@arslist.org
https://mailman.rrr.se/cgi/listinfo/arslist


Java 9 or later for Remedy?

2018-10-10 Thread Misi Mladoniczky
Hi,

The compatibility matrix for version 18.08 of Remedy AR System Server states 
that:
"Java 9 (or higher) is not supported for any version of Remedy AR System across 
any platform/operating system."

Has anyone tried to run it on version 9 (or higher)?

Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 
2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at http://rrr.se 
(http://rrr.se)
-- 
ARSList mailing list
ARSList@arslist.org
https://mailman.rrr.se/cgi/listinfo/arslist