Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-19 Thread MalviyaSaurabh
Hi All,

As mentioned by Jabbie, the temporary fix worked for me. Unfortunately the
fix is valid til Apr2015. 

If Chrome version is 37, then 'showModalDialog' feature is deprecated.
 
To re-enable this method, you need to create new registry key :
1. Open Registry editor (regedit) , go to :
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome
2. Under Chrome, Create new key : EnableDeprecatedWebPlatformFeatures
3. Create new string value 1 for this key
4. Enter value data ShowModalDialog_EffectiveUntil20150430 for string 1.

Open chrome://policy/ url to confirm if it is loaded (click on 'reload
Policy' button to refresh

Regards,
Saurabh



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Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-15 Thread jabbie
Hi Saurabh,

Some of our users were also experiencing exactly the same issue - activity
in remedy that triggered popups, dialogs boxes and messages etc
(window.weOpenModalPopup) resulted in this problem.

Environment is also Remedy 7.1 and Chrome ver 37 (tests using IE and Firefox
were fine and not experiencing the issue).

Try the workaround advised in this link; hopefully it works for you too.

http://codecorner.galanter.net/2014/09/02/reenable-showmodaldialog-in-chrome/

Cheers




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Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-11 Thread Jason Miller
Chrome is not supported with v 7.1 or any current version for that matter.
 While many thing will work you probably will not get very far in
troubleshooting this or getting a (supported) fix.

Jason


On Wed, Sep 10, 2014 at 10:01 PM, MalviyaSaurabh 
malviya.saurab...@gmail.com wrote:

 Hi All,

 I am facing issue while issuing a search on one of the remedy form im
 mid-tier. A sucessful search opens a pop-up form with result to select one
 of the many records.
 Server version is 7.1. This issue is only happning in Chrome browser, IE
 and
 Mozilla is just working fine. Since lot of our customer base are onto
 chrome. Hence a fix is required. The client log is as follows:

 ActiveLink: WTSM:NameCh Search 1
 True actions:
  action 0
 Alert: Caught exception undefined:undefined - TypeError:

 undefined is not a function... AT:

 TypeError: undefined is not a function
 at window.weOpenModalPopup
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:1961:14
 )
 at SelectionPopup
 (
 https://devops/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:22578:97
 )
 at WorkflowContext.executeAll.WorkflowContext.execute
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2486:45
 )
 at ARRunX
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:65:15
 )
 at Object.AREVTButton536870909 [as f]
 (
 https://devops.com/ars/forms/appsvr.com/WebTrak+Submitted+Mail/NameChange/form.js/8c912ab0.js:28:101
 )
 at WorkflowContext.executeAll.WorkflowContext.execute
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2487:37
 )
 at ExecuteWorkflow
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:10668:15
 )
 at WorkflowContext.executeAll.WorkflowContext.execute
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2486:45
 )
 at new WorkflowContext
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2415:6
 )
 at

 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:1414:5

 Any pointers in the correct direction will also help.

 Regards,
 Saurabh



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 Nabble.com.


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Re: Javascript err while searching a form : Mid-tier 7.1

2014-09-11 Thread LJ LongWing
Especially with an unsupported version of Remedy
On Sep 11, 2014 12:12 AM, Jason Miller jason.mil...@gmail.com wrote:

 **
 Chrome is not supported with v 7.1 or any current version for that matter.
  While many thing will work you probably will not get very far in
 troubleshooting this or getting a (supported) fix.

 Jason


 On Wed, Sep 10, 2014 at 10:01 PM, MalviyaSaurabh 
 malviya.saurab...@gmail.com wrote:

 Hi All,

 I am facing issue while issuing a search on one of the remedy form im
 mid-tier. A sucessful search opens a pop-up form with result to select one
 of the many records.
 Server version is 7.1. This issue is only happning in Chrome browser, IE
 and
 Mozilla is just working fine. Since lot of our customer base are onto
 chrome. Hence a fix is required. The client log is as follows:

 ActiveLink: WTSM:NameCh Search 1
 True actions:
  action 0
 Alert: Caught exception undefined:undefined - TypeError:

 undefined is not a function... AT:

 TypeError: undefined is not a function
 at window.weOpenModalPopup
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:1961:14
 )
 at SelectionPopup
 (
 https://devops/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:22578:97
 )
 at WorkflowContext.executeAll.WorkflowContext.execute
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2486:45
 )
 at ARRunX
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:65:15
 )
 at Object.AREVTButton536870909 [as f]
 (
 https://devops.com/ars/forms/appsvr.com/WebTrak+Submitted+Mail/NameChange/form.js/8c912ab0.js:28:101
 )
 at WorkflowContext.executeAll.WorkflowContext.execute
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2487:37
 )
 at ExecuteWorkflow
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:10668:15
 )
 at WorkflowContext.executeAll.WorkflowContext.execute
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2486:45
 )
 at new WorkflowContext
 (
 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2415:6
 )
 at

 https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:1414:5

 Any pointers in the correct direction will also help.

 Regards,
 Saurabh



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 Nabble.com.


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Javascript err while searching a form : Mid-tier 7.1

2014-09-10 Thread MalviyaSaurabh
Hi All,

I am facing issue while issuing a search on one of the remedy form im
mid-tier. A sucessful search opens a pop-up form with result to select one
of the many records.
Server version is 7.1. This issue is only happning in Chrome browser, IE and
Mozilla is just working fine. Since lot of our customer base are onto
chrome. Hence a fix is required. The client log is as follows:

ActiveLink: WTSM:NameCh Search 1
True actions:
 action 0
Alert: Caught exception undefined:undefined - TypeError:

undefined is not a function... AT:

TypeError: undefined is not a function
at window.weOpenModalPopup
(https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:1961:14)
at SelectionPopup
(https://devops/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:22578:97)
at WorkflowContext.executeAll.WorkflowContext.execute
(https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2486:45)
at ARRunX
(https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:65:15)
at Object.AREVTButton536870909 [as f]
(https://devops.com/ars/forms/appsvr.com/WebTrak+Submitted+Mail/NameChange/form.js/8c912ab0.js:28:101)
at WorkflowContext.executeAll.WorkflowContext.execute
(https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2487:37)
at ExecuteWorkflow
(https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:10668:15)
at WorkflowContext.executeAll.WorkflowContext.execute
(https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2486:45)
at new WorkflowContext
(https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:2415:6)
at
https://devops.com/ars/resources/javascript/7.1.00%20Patch%20008%20200910300530/ClientCore.js:1414:5

Any pointers in the correct direction will also help.

Regards,
Saurabh



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