Hi List Need a Field or a Menu Item to show the VP of the Customer.
Facts: 1: Customer and VP should have the same department in the CTM:People form. 2: VP may or may not be the manager of the requester either. When you select the user on the HPD:Helpdesk form and populate the customer information, it should find the requesters Department (Information Technology) and lookup all the other Informations Technology Departments and find the VP. Seems easy, but I can only get my menu to display all the VPs Any suggestions? do I need to use an EXTERNAL Operator. ARS 7.1 patch 6 Oracle 10g JK ************************************************************* This e-mail message, including any attachments, is for the sole use of the addressee(s) to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Dunkin' Brands Inc. makes no warranty that this e-mail is error or virus free.
