FW: Message on Approval Console

2009-01-08 Thread Sucharita SINGHAL
Hello Support,

Any updates on the same?
Please feel free to ask if any other input is required from my side?

Thanks
Regards
Sucharita
-Original Message-
From: ssinghal [mailto:sucharita.sing...@st.com] 
Sent: Thursday, January 08, 2009 10:38 AM
To: 'Action Request System discussion list(ARSList)'
Cc: 'Sicom HD (sicom...@st.com)'
Subject: Message on Approval Console

Hello All,

We are facing a problem while approving a request from 
'CHG:ChangeJoinAPDetailSignature' from web console..

When an approver updates the status of request to 'approved' and then saves it, 
he gets a message saying 'The record has been updated by another user since you 
retrieved it.Do you want to overwrite the changes made by another user.'

While if the same is done through native console, no such message comes and the 
record is saved.

Can anyone suggest the reason for the same and also the solution to avoid this 
message?

Thanks and regards
Sucharita

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Message on Approval Console

2009-01-07 Thread Sucharita SINGHAL
Hello All,

We are facing a problem while approving a request from 
'CHG:ChangeJoinAPDetailSignature' from web console..

When an approver updates the status of request to 'approved' and then saves it, 
he gets a message saying 'The record has been updated by another user since you 
retrieved it.Do you want to overwrite the changes made by another user.'

While if the same is done through native console, no such message comes and the 
record is saved.

Can anyone suggest the reason for the same and also the solution to avoid this 
message?

Thanks and regards
Sucharita

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"