Re: New ITSM Dataload Utility
From where can I download this.. I cannot find it in BMC site - Original Message - From: David Charters [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 30 Oct 2007 21:01:48 +0530 (IST) Subject: New ITSM Dataload Utility Listers, I am trying to use the latest ITSM Dataloader from BMC for loading foundation data into ITSM. I am having issues with it. Has anyone used this tool successfully? I am having the following challenges: Data is not showing up in the Data Validation screen, this worked before and now it does not. How do I get support groups and permissions loaded for the users, it seems that you have to create a template for each user? Regards, David Charters 317-873-2564 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- My life has changed. What about yours? Log on to the new Indiatimes Mail and Live out of the Inbox!
Re: New ITSM Dataload Utility
Check the BMC Developer Network: http://developer.bmc.com/jiveProd/ann.jspa?annID=15 -- Met vriendelijke groet / Kind regards Michiel Beijen __ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On 10/31/07, Adhem Khan [EMAIL PROTECTED] wrote: From where can I download this.. I cannot find it in BMC site - Original Message - From: David Charters [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 30 Oct 2007 21:01:48 +0530 (IST) Subject: New ITSM Dataload Utility Listers, I am trying to use the latest ITSM Dataloader from BMC for loading foundation data into ITSM. I am having issues with it. Has anyone used this tool successfully? I am having the following challenges: Data is not showing up in the Data Validation screen, this worked before and now it does not. How do I get support groups and permissions loaded for the users, it seems that you have to create a template for each user? Regards, David Charters 317-873-2564 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- My life has changed. What about yours? Log on to the new Indiatimes Mail and Live out of the Inbox! ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
New ITSM Dataload Utility
Listers, I am trying to use the latest ITSM Dataloader from BMC for loading foundation data into ITSM. I am having issues with it. Has anyone used this tool successfully? I am having the following challenges: Data is not showing up in the Data Validation screen, this worked before and now it does not. How do I get support groups and permissions loaded for the users, it seems that you have to create a template for each user? Regards, David Charters 317-873-2564 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: New ITSM Dataload Utility
Dave, I haven't used that, but I have used the advanced version of Effective Technologies' Datalink tool, and that seems to work fine for adding user perms. Rick On 10/30/07, David Charters [EMAIL PROTECTED] wrote: ** Listers, I am trying to use the latest ITSM Dataloader from BMC for loading foundation data into ITSM. I am having issues with it. Has anyone used this tool successfully? I am having the following challenges: Data is not showing up in the Data Validation screen, this worked before and now it does not. How do I get support groups and permissions loaded for the users, it seems that you have to create a template for each user? Regards, David Charters 317-873-2564 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: New ITSM Dataload Utility
Hey David, I used this last week, on AR 7.0.01 patch for without any major issues for the product catalog. Though the first time I ran it, something strange happened and the validation didn't go through. I went into the DLD:Thread Manager form, ran an unqualified search and deleted all the results. Then I ran the validation again and it worked fine. I'm a little confused though, are you not seeing any data on the data load console screen, or the form that holds the actual data? also, did you check the logs of in the dataloads directory to see if there were any errors importing the data? -Matt On 10/30/07, Rick Cook [EMAIL PROTECTED] wrote: ** Dave, I haven't used that, but I have used the advanced version of Effective Technologies' Datalink tool, and that seems to work fine for adding user perms. Rick On 10/30/07, David Charters [EMAIL PROTECTED] wrote: ** Listers, I am trying to use the latest ITSM Dataloader from BMC for loading foundation data into ITSM. I am having issues with it. Has anyone used this tool successfully? I am having the following challenges: Data is not showing up in the Data Validation screen, this worked before and now it does not. How do I get support groups and permissions loaded for the users, it seems that you have to create a template for each user? Regards, David Charters 317-873-2564 __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: New ITSM Dataload Utility
For example I have data in the CTM:LoadPeople form but it never pushed anything to the DLD:SYS:DataLoad order form. There is an underlying issue I had to over come. Def files pulled from previous versions of ARS (i.e. ARS 7.0.2) will not import into 7.1. So I had to work around by importing into a 7.0.2 server and then upgrading it to 7.1. I wonder if the results did not work as well as I expected and something did not import correctly. _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matt Ferrigno Sent: Tuesday, October 30, 2007 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: New ITSM Dataload Utility ** Hey David, I used this last week, on AR 7.0.01 patch for without any major issues for the product catalog. Though the first time I ran it, something strange happened and the validation didn't go through. I went into the DLD:Thread Manager form, ran an unqualified search and deleted all the results. Then I ran the validation again and it worked fine. I'm a little confused though, are you not seeing any data on the data load console screen, or the form that holds the actual data? also, did you check the logs of in the dataloads directory to see if there were any errors importing the data? -Matt On 10/30/07, Rick Cook [EMAIL PROTECTED] wrote: ** Dave, I haven't used that, but I have used the advanced version of Effective Technologies' Datalink tool, and that seems to work fine for adding user perms. Rick On 10/30/07, David Charters [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: ** Listers, I am trying to use the latest ITSM Dataloader from BMC for loading foundation data into ITSM. I am having issues with it. Has anyone used this tool successfully? I am having the following challenges: Data is not showing up in the Data Validation screen, this worked before and now it does not. How do I get support groups and permissions loaded for the users, it seems that you have to create a template for each user? Regards, David Charters 317-873-2564 __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
