Re: Opening a PDF from the MidTier
Hi Brian, Have you tried opening any other attachment format like doc, xls, ppt, txt, rtf, etc. Pls try this and let us know the result. On 11/7/07, Sokol, Brian [EMAIL PROTECTED] wrote: I have a 7.1 Mid Tier running IIS with ServletExec. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Hugo Visser *Sent:* Monday, November 05, 2007 9:34 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Opening a PDF from the MidTier ** Right, except that he didn't state any other browser, but IE :) I'll test some stuff here, to see if I can reproduce it. What I meant to say was that the mime-type is an important way for compliant browser to know what to do with a file. I suspect that something strange is going on. Either the mime-type is correct but the client (Firefox) is configured wrong, or the mime-type is incorrect confuses the client. However, when I put a pdf in my shared folder on a 7.0.1 Mid-Tier, running on Tomcat 5.20 it just works. Brian, what's your config? Hugo On 11/5/07, Rahul AR User [EMAIL PROTECTED] wrote: ** This is very strange situation... Hugo i appreciate your workaround but I believe this will not work becuase as confirmed by Brain, the pdf from any other browser opens directly without giving any error except for those from the local AR Server Mid-Tier virtual path. Brain can you please try opening any other extension file, like DOC, XLS, etc. Maybe this might lead us somewhere. Awaiting some positive results for further investigation On 11/3/07, Hugo Visser [EMAIL PROTECTED] wrote: ** Again, you should verify that the mime-type that is sent is the correct one. One option would be to install the firebug extension to see what is being sent to the browser. If the mime-type is incorrect (for example text/plain), Firefox will just open it as text, like most other browsers. IE works because it sees .pdf and knows how top open pdf on your PC, no matter what mime-type your web browser is sending. It could be that the mime-type config must be done at some other place, like your web server. Hugo On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Not true. If I open the file directly from Firefox (File, Open File) it works fine. If I open a pdf in firefox from another web site it works ok. -- *From:* Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Rahul AR User *Sent:* Friday, November 02, 2007 11:35 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Opening a PDF from the MidTier ** Hi Brain, Can u confrim whether you are opening the URL from the server machine or have you tried opening the same from other systems in the network also? It seems that hsi is a localised problem with FireFox application and not related to ARS. I could draw thie conclusion from your comment that when you directly open the PDF from FireFox, it gives an error. On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`P c g@ ~ + sL`bh T 韷? AD05 tY 5/q )^ a $ M : /虳gdy ``` TRj `@ 0 @ q@Zʕ x ~h1 jjv`u X%` !4 ; 7 F .P J30 R [EMAIL PROTECTED] ?~ iF b 0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F } W # T ./ -R'm ^ 6* ` V KH ļ 왙sά_ Q } | t^. HXn 4 알 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach
Re: Opening a PDF from the MidTier
No. I will try that later today and get back to you. Thanks From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rahul AR User Sent: Wednesday, November 07, 2007 9:48 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier ** Hi Brian, Have you tried opening any other attachment format like doc, xls, ppt, txt, rtf, etc. Pls try this and let us know the result. On 11/7/07, Sokol, Brian [EMAIL PROTECTED] wrote: I have a 7.1 Mid Tier running IIS with ServletExec. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Hugo Visser Sent: Monday, November 05, 2007 9:34 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier ** Right, except that he didn't state any other browser, but IE :) I'll test some stuff here, to see if I can reproduce it. What I meant to say was that the mime-type is an important way for compliant browser to know what to do with a file. I suspect that something strange is going on. Either the mime-type is correct but the client (Firefox) is configured wrong, or the mime-type is incorrect confuses the client. However, when I put a pdf in my shared folder on a 7.0.1 Mid-Tier, running on Tomcat 5.20 it just works. Brian, what's your config? Hugo On 11/5/07, Rahul AR User [EMAIL PROTECTED] wrote: ** This is very strange situation... Hugo i appreciate your workaround but I believe this will not work becuase as confirmed by Brain, the pdf from any other browser opens directly without giving any error except for those from the local AR Server Mid-Tier virtual path. Brain can you please try opening any other extension file, like DOC, XLS, etc. Maybe this might lead us somewhere. Awaiting some positive results for further investigation On 11/3/07, Hugo Visser [EMAIL PROTECTED] wrote: ** Again, you should verify that the mime-type that is sent is the correct one. One option would be to install the firebug extension to see what is being sent to the browser. If the mime-type is incorrect (for example text/plain), Firefox will just open it as text, like most other browsers. IE works because it sees .pdf and knows how top open pdf on your PC, no matter what mime-type your web browser is sending. It could be that the mime-type config must be done at some other place, like your web server. Hugo On 11/2/07, Sokol, Brian [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Not true. If I open the file directly from Firefox (File, Open File) it works fine. If I open a pdf in firefox from another web site it works ok. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Rahul AR User Sent: Friday, November 02, 2007 11:35 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier ** Hi Brain, Can u confrim whether you are opening the URL from the server machine or have you tried opening the same from other systems in the network also? It seems that hsi is a localised problem with FireFox application and not related to ARS. I could draw thie conclusion from your comment that when you directly open the PDF from FireFox, it gives an error. On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n
Re: Opening a PDF from the MidTier
I have a 7.1 Mid Tier running IIS with ServletExec. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hugo Visser Sent: Monday, November 05, 2007 9:34 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier ** Right, except that he didn't state any other browser, but IE :) I'll test some stuff here, to see if I can reproduce it. What I meant to say was that the mime-type is an important way for compliant browser to know what to do with a file. I suspect that something strange is going on. Either the mime-type is correct but the client (Firefox) is configured wrong, or the mime-type is incorrect confuses the client. However, when I put a pdf in my shared folder on a 7.0.1 Mid-Tier, running on Tomcat 5.20 it just works. Brian, what's your config? Hugo On 11/5/07, Rahul AR User [EMAIL PROTECTED] wrote: ** This is very strange situation... Hugo i appreciate your workaround but I believe this will not work becuase as confirmed by Brain, the pdf from any other browser opens directly without giving any error except for those from the local AR Server Mid-Tier virtual path. Brain can you please try opening any other extension file, like DOC, XLS, etc. Maybe this might lead us somewhere. Awaiting some positive results for further investigation On 11/3/07, Hugo Visser [EMAIL PROTECTED] wrote: ** Again, you should verify that the mime-type that is sent is the correct one. One option would be to install the firebug extension to see what is being sent to the browser. If the mime-type is incorrect (for example text/plain), Firefox will just open it as text, like most other browsers. IE works because it sees .pdf and knows how top open pdf on your PC, no matter what mime-type your web browser is sending. It could be that the mime-type config must be done at some other place, like your web server. Hugo On 11/2/07, Sokol, Brian [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Not true. If I open the file directly from Firefox (File, Open File) it works fine. If I open a pdf in firefox from another web site it works ok. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Rahul AR User Sent: Friday, November 02, 2007 11:35 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier ** Hi Brain, Can u confrim whether you are opening the URL from the server machine or have you tried opening the same from other systems in the network also? It seems that hsi is a localised problem with FireFox application and not related to ARS. I could draw thie conclusion from your comment that when you directly open the PDF from FireFox, it gives an error. On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`P c g@ ~ + sL`bh T 韷? AD 05 tY 5/q )^ a $ M : /虳gdy ``` TRj `@ 0 @ q@Z ʕ x ~h1 jjv`u X%` !4 ; 7 F .P J30 R [EMAIL PROTECTED] ?~ iF b 0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F } W # T ./ -R'm ^ 6* ` V KH ļ 왙sά_ Q } | t^. HXn 4 알 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11
Re: Opening a PDF from the MidTier
This is very strange situation... Hugo i appreciate your workaround but I believe this will not work becuase as confirmed by Brain, the pdf from any other browser opens directly without giving any error except for those from the local AR Server Mid-Tier virtual path. Brain can you please try opening any other extension file, like DOC, XLS, etc. Maybe this might lead us somewhere. Awaiting some positive results for further investigation On 11/3/07, Hugo Visser [EMAIL PROTECTED] wrote: ** Again, you should verify that the mime-type that is sent is the correct one. One option would be to install the firebug extension to see what is being sent to the browser. If the mime-type is incorrect (for example text/plain), Firefox will just open it as text, like most other browsers. IE works because it sees .pdf and knows how top open pdf on your PC, no matter what mime-type your web browser is sending. It could be that the mime-type config must be done at some other place, like your web server. Hugo On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Not true. If I open the file directly from Firefox (File, Open File) it works fine. If I open a pdf in firefox from another web site it works ok. -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Rahul AR User *Sent:* Friday, November 02, 2007 11:35 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Opening a PDF from the MidTier ** Hi Brain, Can u confrim whether you are opening the URL from the server machine or have you tried opening the same from other systems in the network also? It seems that hsi is a localised problem with FireFox application and not related to ARS. I could draw thie conclusion from your comment that when you directly open the PDF from FireFox, it gives an error. On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`P c g@ ~ + sL`bh T 韷? AD05 tY 5/q )^ a $ M : /虳gdy ``` TRj `@ 0 @ q@Zʕ x ~h1 jjv`u X%` !4 ; 7 F .P J30 R [EMAIL PROTECTED] ?~ iF b 0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F } W # T ./ -R'm ^ 6* ` V KH ļ 왙sά_ Q } | t^. HXn 4 알 -Original Message- From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgARSlist:Where the Answers Are -- Regards Rahul __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Regards Rahul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Opening a PDF from the MidTier
Right, except that he didn't state any other browser, but IE :) I'll test some stuff here, to see if I can reproduce it. What I meant to say was that the mime-type is an important way for compliant browser to know what to do with a file. I suspect that something strange is going on. Either the mime-type is correct but the client (Firefox) is configured wrong, or the mime-type is incorrect confuses the client. However, when I put a pdf in my shared folder on a 7.0.1 Mid-Tier, running on Tomcat 5.20 it just works. Brian, what's your config? Hugo On 11/5/07, Rahul AR User [EMAIL PROTECTED] wrote: ** This is very strange situation... Hugo i appreciate your workaround but I believe this will not work becuase as confirmed by Brain, the pdf from any other browser opens directly without giving any error except for those from the local AR Server Mid-Tier virtual path. Brain can you please try opening any other extension file, like DOC, XLS, etc. Maybe this might lead us somewhere. Awaiting some positive results for further investigation On 11/3/07, Hugo Visser [EMAIL PROTECTED] wrote: ** Again, you should verify that the mime-type that is sent is the correct one. One option would be to install the firebug extension to see what is being sent to the browser. If the mime-type is incorrect (for example text/plain), Firefox will just open it as text, like most other browsers. IE works because it sees .pdf and knows how top open pdf on your PC, no matter what mime-type your web browser is sending. It could be that the mime-type config must be done at some other place, like your web server. Hugo On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Not true. If I open the file directly from Firefox (File, Open File) it works fine. If I open a pdf in firefox from another web site it works ok. -- *From:* Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Rahul AR User *Sent:* Friday, November 02, 2007 11:35 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Opening a PDF from the MidTier ** Hi Brain, Can u confrim whether you are opening the URL from the server machine or have you tried opening the same from other systems in the network also? It seems that hsi is a localised problem with FireFox application and not related to ARS. I could draw thie conclusion from your comment that when you directly open the PDF from FireFox, it gives an error. On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`P c g@ ~ + sL`bh T 韷? AD05 tY 5/q )^ a $ M : /虳gdy ``` TRj `@ 0 @ q@Zʕ x ~h1 jjv`u X%` !4 ; 7 F .P J30 R [EMAIL PROTECTED] ?~ iF b 0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F } W # T ./ -R'm ^ 6* ` V KH ļ 왙sά_ Q } | t^. HXn 4 알 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgARSlist:Where the Answers Are -- Regards Rahul __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ -- Regards Rahul __20060125___This posting was submitted with HTML in it___
Re: Opening a PDF from the MidTier
Hi Brain, Can u confrim whether you are opening the URL from the server machine or have you tried opening the same from other systems in the network also? It seems that hsi is a localised problem with FireFox application and not related to ARS. I could draw thie conclusion from your comment that when you directly open the PDF from FireFox, it gives an error. On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`P c g@ ~ + sL`bh T 韷? AD05 tY 5/q )^ a $ M : /虳gdy ``` TRj `@ 0 @ q@Zʕ x ~h1 jjv`u X%` !4 ; 7 F .P J30 R [EMAIL PROTECTED] ?~ iF b 0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F } W # T ./ -R'm ^ 6* ` V KH ļ 왙sά_ Q } | t^. HXn 4 알 -Original Message- From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Regards Rahul ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Opening a PDF from the MidTier
Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Opening a PDF from the MidTier
It's probably a mime-type issue. IE is doing some guess work based on the extension of the file, that's why it might (or might not even) work in IE. The only real fix is to configure the web server or in your case the servlet container correctly. What you could try is to add the pdf mime type to the Mid-Tier's web.xml. I haven't tested this, but to try it you should ad this block of XML mime-mapping extensionpdf/extension mime-typeapplication/pdf/mime-type /mime-mapping To the already defined mime-types in the web.xml. Hope this works for you :) Hugo On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: ** I have an application that contains a link to a PDF document. I placed the PDF document in the MidTier\Shared directory. The link on my Remedy form is: ahref=http://MyWebServer/arsys/shared/POInstructions.pdf;Click Here To Read Instructions/a When I click on the link from Internet Explorer it opens fine. When I click on the link from Firefox 2.0 I get gibberish. If I use the menu in Firefox and select File Open File I can open the PDF properly. It will not work if I use the link. Anyone steer me in the right direction? If I go to another web site with Firefox I can open any other PDF. ARS/Mid Tier 7.1 on Windows Server 2003 with IIS. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 *http://www.Scholastic.com* http://www.Scholastic.com __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Opening a PDF from the MidTier
I have an application that contains a link to a PDF document. I placed the PDF document in the MidTier\Shared directory. The link on my Remedy form is: ahref=http://MyWebServer/arsys/shared/POInstructions.pdf;Click Here To Read Instructions/a When I click on the link from Internet Explorer it opens fine. When I click on the link from Firefox 2.0 I get gibberish. If I use the menu in Firefox and select File Open File I can open the PDF properly. It will not work if I use the link. Anyone steer me in the right direction? If I go to another web site with Firefox I can open any other PDF. ARS/Mid Tier 7.1 on Windows Server 2003 with IIS. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Opening a PDF from the MidTier
Just FYI, an update to FireFox was released last night - 2.0.0.9. See if the new version helps. Stephen Remedy Skilled Professional -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Friday, November 02, 2007 11:26 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`Pc g@ ~ +sL`bh T 韷? AD05 tY 5/q )^ a $ M : / 虳gdy```TRj `@ 0 [EMAIL PROTECTED] @Z ʕx ~h1 jjv`u X%` !4 ; 7 F . PJ30 R [EMAIL PROTECTED] ?~iF b0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F} W #T./-R'm ^ 6* ` V K H ļ 왙sά_ Q } | t^. HXn 4알 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: Opening a PDF from the MidTier
Not true. If I open the file directly from Firefox (File, Open File) it works fine. If I open a pdf in firefox from another web site it works ok. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rahul AR User Sent: Friday, November 02, 2007 11:35 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier ** Hi Brain, Can u confrim whether you are opening the URL from the server machine or have you tried opening the same from other systems in the network also? It seems that hsi is a localised problem with FireFox application and not related to ARS. I could draw thie conclusion from your comment that when you directly open the PDF from FireFox, it gives an error. On 11/2/07, Sokol, Brian [EMAIL PROTECTED] wrote: Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`P c g@ ~ + sL`bh T 韷? AD 05 tY 5/q )^ a $ M : /虳gdy ``` TRj `@ 0 @ q@Z ʕ x ~h1 jjv`u X%` !4 ; 7 F .P J30 R [EMAIL PROTECTED] ?~ iF b 0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F } W # T ./ -R'm ^ 6* ` V KH ļ 왙sά_ Q } | t^. HXn 4 알 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are -- Regards Rahul __20060125___This posting was submitted with HTML in it___
Re: Opening a PDF from the MidTier
It works fine in IE. I can also go to another web site and open a pdf fine from Firefox. I can even use the file open menu command in firefox to open the pdf that I created. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Friday, November 02, 2007 11:31 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Does it work in IE? I've done the same thing Carey is suggesting and it works in IE. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Friday, November 02, 2007 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Thanks Carey, I just tried it but get the same exact results. The PDF in Firefox looks like this: 005086 0 n 005334 0 n 005561 0 n 008230 0 n 008328 0 n 011033 0 n 018108 0 n 018337 0 n 018521 0 n 000796 0 n trailer 7FAF49E0F79CE0D2C017FF7C94E3C35F582EF4B25F50364FB99AF1931835654A] startxref 0 %%EOF 56 0 objstream x b```a`` a`e`Pc g@ ~ +sL`bh T 韷? AD05 tY 5/q )^ a $ M : / 虳gdy```TRj `@ 0 [EMAIL PROTECTED] @Z ʕx ~h1 jjv`u X%` !4 ; 7 F . PJ30 R [EMAIL PROTECTED] ?~iF b0 3 endstream endobj 33 0 obj endobj 34 0 obj endobj 35 0 obj/ColorSpace/Font/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState endobj 36 0 obj endobj 37 0 obj[/ICCBased 49 0 R] endobj 38 0 obj[/Indexed 37 0 R 15 50 0 R] endobj 39 0 obj endobj 40 0 obj endobj 41 0 objstream H W n F} W #T./-R'm ^ 6* ` V K H ļ 왙sά_ Q } | t^. HXn 4알 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, November 02, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a PDF from the MidTier Brian, I use the Active link action PERFORM-ACTION-OPEN-URL and have not noticed any problems launching a PDF (also hosted on our Mid-Tier server) from a button. Maybe you can use a button instead of a Text object? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
