Oracle released Java 7<http://www.oracle.com/technetwork/java/javase/downloads/index.html> on July 28th, 2011. Unfortunately the new optimizations in Java 7 can cause problems with the BMC Remedy Full Text Search indexing engine and cause possible corruption to the FTS index. This affects BMC Remedy Full Text Search version 7.6.03 and later.
This issue affects many applications, not just BMC Remedy Full Text Search, and Oracle has been made aware of the issue by a number of organizations. In response to the community, Oracle has proposed to include a fix into Java 7 Update 2. BMC therefore strongly recommends not using BMC Remedy Full Text Search 7.6.03 or later with Java 7 releases before Update 2. If you must use Java 7, a workaround is to disable loop optimizations using the -XX:-UseLoopPredicate JVM option to avoid the risk of index corruptions. Note: Also Java 6 users are also affected if they use one of those JVM options, which are not enabled by default: -XX:+OptimizeStringConcat or -XX:+AggressiveOpts. Oracle is tracking these issues under bugs 7070134<http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=7070134>, 7044738<http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=7044738>, 7068051<http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=7068051>. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"