Panacea or other development object management tool

[Cecil, Ken]

Any thoughts on Panacea Workflow Studio 

We are considering purchasing an ARS utility/development tool to help us (first 
and foremost) migrate development changes into production and manage dev vs 
prod systems. 

One thing driving this is that we need to segregate duties. Ideally allow the 
QA team to promote development objects to the production AR Servers without 
giving them the access to make their own development changes and vice versa for 
the developers. 

PWS was recommended. I would just like to know if there are other tools any of 
you like better or think we should consider. Also, your comments on your 
experience with this or any related tool would be appreciated. Any idea if 
these tools handle overlays correctly and any speculation on supporting ARS 8.0?

Thanks

Ken.


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of jaimie
Sent: Tuesday, July 10, 2012 3:44 PM
To: arslist@ARSLIST.ORG
Subject: Apache 6.0 with Remedy Knowledge Management Application

Hi Everyone -

Has anyone ever upgraded apache 5.5 to apache 6.0 on their Remedy
Management server.  I have a windows server that only runs the Remedy
Knowledge Management application.   Due to a security risk, we need to
upgrade apache.   I cannot find any documentation on if I have to
backup any files or change any exiting files on RKM before upgrading.
I can find plenty on upgrading apache for mid-tier, but nothing on
RKM.  I was thinking of just making a backup of the install directory
for RKM and then running the apache installer.

Any helpful hints or suggestions?

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are


**
This email and any files transmitted with it are confidential and intended 
solely for the addressee. If you have received this email in error please 
notify the system manager. Subject to local law, communications (including 
traffic data) with Hubbell may be monitored by our systems [or a third party's 
systems on our behalf] for the purposes of security and the assessment of 
internal compliance with Hubbell policies. This footnote also confirms that 
this email message has been swept for the presence of computer viruses.
www.Hubbell.com - Hubbell Incorporated

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: Panacea or other development object management tool

[Gangji R]

I had used PWS about 1.5 years ago and here are some issues I recall 
encountering:
 - There was no way of migrating CMDB changes using the native PTG file - the 
PTG file is the Panacea equivalent of the ARS def files.  We used to do the 
CMDB changes via command line.
- There were issues with the migration of the individual fields on forms (delta 
changes on forms).  As far as I can recall, the fields were migrated with 
different IDs than the source even though the field ids were not used in the 
corresponding destination form.


The import of the filters, active links and other ARS object PTGs seemed to 
work as expected.

Again, these observations were from a while back and may no longer hold true.  
Still, it may be worth looking out for these when you do the evaluation of the 
product.

Regards,
Rahim

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are