Re: Plugin Error (8760) when accessing Server Information Form
Just a thought, If behind a firewall, try allowing Plugin-Port: X thru the firewall. -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Plugin-Error-8760-when-accessing-Server-Information-Form-tp7321401p7325568.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Plugin Error (8760) when accessing Server Information Form
I have observed this kind of error when value for "Plugin-Port" in ar.cfg file is wrong. I could resolve this issue by rectifying the value of the "Plugin-Port" Hope that helps The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Plugin Error (8760) when accessing Server Information Form
Look in the armonitor log and see if it is crashing. If it is, turn the plugin logs to debug and see the last thing it tried to do. On Feb 27, 2012 8:02 PM, "Kali Obsum" wrote: > Thanks Axton. Unfortunately, that parameter is not in our ar.conf file. > > Regards, > Kali > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton > Sent: Tuesday, February 28, 2012 12:52 AM > To: arslist@ARSLIST.ORG > Subject: Re: Plugin Error (8760) when accessing Server Information Form > > I ran into this recently if I have the 'Plugin-Disable-Remote: T' > option in the ar.conf file. > > Axton Grams > > On Mon, Feb 27, 2012 at 4:45 AM, Kali Obsum > wrote: > > ** > > > > Hi, > > > > > > > > Has anyone experienced this error when accessing Server Information > form? > > > > ARERR [8760] Cannot establish a network connection to the AR System > Plug-In > > server : (5121) : RPC: Miscellaneous tli error - System > error > > (Connection refused) > > > > > > > > Our system has been working for over a year already and around > mid-Jan, it > > started giving this error, and we don't think we changed anything in > the > > configuration so we're not sure what triggered this. We've already > tried > > restarting the Remedy services several times but it doesn't resolve > the > > error. > > > > > > > > Regards, > > > > Kali > > > > > > > > NOTICE > > > > The information contained in this email is confidential. If you are > not the > > intended recipient, you must not disclose or use the information in > this > > email in any way. If you received it in error, please tell us > immediately by > > return email and delete the document. We do not guarantee the > integrity of > > any e-mails or attached files and are not responsible for any changes > made > > to them by any other person. > > > > > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Plugin Error (8760) when accessing Server Information Form
Thanks Axton. Unfortunately, that parameter is not in our ar.conf file. Regards, Kali -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Sent: Tuesday, February 28, 2012 12:52 AM To: arslist@ARSLIST.ORG Subject: Re: Plugin Error (8760) when accessing Server Information Form I ran into this recently if I have the 'Plugin-Disable-Remote: T' option in the ar.conf file. Axton Grams On Mon, Feb 27, 2012 at 4:45 AM, Kali Obsum wrote: > ** > > Hi, > > > > Has anyone experienced this error when accessing Server Information form? > > ARERR [8760] Cannot establish a network connection to the AR System Plug-In > server : (5121) : RPC: Miscellaneous tli error - System error > (Connection refused) > > > > Our system has been working for over a year already and around mid-Jan, it > started giving this error, and we don't think we changed anything in the > configuration so we're not sure what triggered this. We've already tried > restarting the Remedy services several times but it doesn't resolve the > error. > > > > Regards, > > Kali > > > > NOTICE > > The information contained in this email is confidential. If you are not the > intended recipient, you must not disclose or use the information in this > email in any way. If you received it in error, please tell us immediately by > return email and delete the document. We do not guarantee the integrity of > any e-mails or attached files and are not responsible for any changes made > to them by any other person. > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Plugin Error (8760) when accessing Server Information Form
I ran into this recently if I have the 'Plugin-Disable-Remote: T' option in the ar.conf file. Axton Grams On Mon, Feb 27, 2012 at 4:45 AM, Kali Obsum wrote: > ** > > Hi, > > > > Has anyone experienced this error when accessing Server Information form? > > ARERR [8760] Cannot establish a network connection to the AR System Plug-In > server : (5121) : RPC: Miscellaneous tli error - System error > (Connection refused) > > > > Our system has been working for over a year already and around mid-Jan, it > started giving this error, and we don’t think we changed anything in the > configuration so we’re not sure what triggered this. We’ve already tried > restarting the Remedy services several times but it doesn’t resolve the > error. > > > > Regards, > > Kali > > > > NOTICE > > The information contained in this email is confidential. If you are not the > intended recipient, you must not disclose or use the information in this > email in any way. If you received it in error, please tell us immediately by > return email and delete the document. We do not guarantee the integrity of > any e-mails or attached files and are not responsible for any changes made > to them by any other person. > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Plugin Error (8760) when accessing Server Information Form
Hi, Has anyone experienced this error when accessing Server Information form? ARERR [8760] Cannot establish a network connection to the AR System Plug-In server : (5121) : RPC: Miscellaneous tli error - System error (Connection refused) Our system has been working for over a year already and around mid-Jan, it started giving this error, and we don't think we changed anything in the configuration so we're not sure what triggered this. We've already tried restarting the Remedy services several times but it doesn't resolve the error. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
