RE: Pop-Up Messages in the Incident Module

[Mueller, Doug]

Jared,

On the doc page

https://docs.bmc.com/docs/ars91/en/creating-active-links-609072249.html

Look at step 9 where it talks about the “Interval” field.  This is the 
condition that fires the active link every xxx seconds.  Then, you can perform 
whatever action you want.   Often, you are looking for something to happen and 
then take action.  Note you may want to record that you have taken action if 
something is on a short interval or the action repeats rapidly.   For example, 
if you have no condition and a 3 second interval and your action is to show a 
message….  A message box will pop up every 3 seconds.   This may be considered 
by some to be annoying…….

Doug

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Jared Dean
Sent: Thursday, March 08, 2018 2:52 PM
To: ARSList <arslist@arslist.org>
Subject: Re: Pop-Up Messages in the Incident Module

Thanks for confirming Doug. Do you have any resources that I can review to 
learn how to implement this?
-Jared

On Mar 8, 2018, at 14:17, Mueller, Doug 
<doug_muel...@bmc.com<mailto:doug_muel...@bmc.com>> wrote:
This capability is present in 7.6.04.  It was introduced in 2002 (I know 
because it was introduced for me for an application I was building at the 
time….).  So, it has been there since the mid 5.x releases.

Doug Mueller

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, March 08, 2018 11:08 AM
To: ARSList <arslist@arslist.org<mailto:arslist@arslist.org>>
Subject: Re: Pop-Up Messages in the Incident Module

Jared,
I don't know if 7.6.04 has Interval execute condition for AL's, but I know 8.x 
and 9.x do.

On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean 
<jldea...@gmail.com<mailto:jldea...@gmail.com>> wrote:
-I'm wondering if there is the capability for a pop-message to run at a 
specific interval out of the box or does this need custom coding. I have the 
pop-up in Active Links and the interval in Escalations. I need to merge the 
two,lol
Running AR 7.6.04 with customization

--
Regards,
J. Dean

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Re: Pop-Up Messages in the Incident Module

[Jason Miller]

An AL running every 3 second is exactly what my simple chat app is doing
(without RED as I initially developed it to use).  You can download it here
if you want to look: https://communities.bmc.com/docs/DOC-103612

Jason

On Thu, Mar 8, 2018 at 5:18 PM, Misi Mladoniczky <m...@rrr.se> wrote:

> Hi,
>
> Well, it is super simple. You specify the interval in seconds, if I
> remember right, and the ACTL will run every x seconds. If the run-if
> evaluates to true, the if-actions are run, otherwise any else-actions.
>
> If you have three windows open of the form containing the ACTL, the ACTL
> will run separately for each of these windows.
>
> If you want to test something on the server, as opposed to the local
> fields of the window/record on which the ACTL is running, you might need to
> create an ACTL guide and maybe do a service-call to the server that returns
> the result of what you need to check.
>
> In other words these interval-ACTL:s are not similar to escalations.
> Escalations makes a query on the server to find one or more records. The
> ACTL only directly access the data of the record loaded in the client
> window.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
> Find these products, and many free tools and utilities, at http://rrr.se
>
>
>
>
>
> March 8, 2018 11:54 PM, "Jared Dean" <jldea...@gmail.com
> <%22jared%20dean%22%20%3cjldea...@gmail.com%3E>> wrote:
>
> Thanks for confirming Doug. Do you have any resources that I can review to
> learn how to implement this?
> -Jared
>
> On Mar 8, 2018, at 14:17, Mueller, Doug <doug_muel...@bmc.com> wrote:
>
> This capability is present in 7.6.04. It was introduced in 2002 (I know
> because it was introduced for me for an application I was building at the
> time….). So, it has been there since the mid 5.x releases.
>
> Doug Mueller
>
> *From:* ARSList [mailto:arslist-boun...@arslist.org
> <arslist-boun...@arslist.org>] *On Behalf Of *LJ LongWing
> *Sent:* Thursday, March 08, 2018 11:08 AM
> *To:* ARSList <arslist@arslist.org>
> *Subject:* Re: Pop-Up Messages in the Incident Module
>
> Jared,
>
> I don't know if 7.6.04 has Interval execute condition for AL's, but I know
> 8.x and 9.x do.
>
> On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean <jldea...@gmail.com> wrote:
>
> -I'm wondering if there is the capability for a pop-message to run at a
> specific interval out of the box or does this need custom coding. I have
> the pop-up in Active Links and the interval in Escalations. I need to merge
> the two,lol
>
> Running AR 7.6.04 with customization
>
>
> --
>
> Regards,
>
> J. Dean
>
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist=DwMFaQ=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E=zYKHGihF4icDlNsgMPf82JYjjdgAtCBU4XE4_sOizQo=dhPie4DlKZHcrnDN3CMxCvWVzDA6IUzgn7ly0QemNQ4=nBA1ZdG4P3dPjmi1SaskzfdhIy9TLHteWH1DAKhq5kk=>
>
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>
> 
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Re: Pop-Up Messages in the Incident Module

[Misi Mladoniczky]

Hi,

Well, it is super simple. You specify the interval in seconds, if I remember 
right, and the ACTL will run every x seconds. If the run-if evaluates to true, 
the if-actions are run, otherwise any else-actions.

If you have three windows open of the form containing the ACTL, the ACTL will 
run separately for each of these windows.

If you want to test something on the server, as opposed to the local fields of 
the window/record on which the ACTL is running, you might need to create an 
ACTL guide and maybe do a service-call to the server that returns the result of 
what you need to check.

In other words these interval-ACTL:s are not similar to escalations. 
Escalations makes a query on the server to find one or more records. The ACTL 
only directly access the data of the record loaded in the client window.

Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 
2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at http://rrr.se 
(http://rrr.se)
March 8, 2018 11:54 PM, "Jared Dean"  wrote:
Thanks for confirming Doug. Do you have any resources that I can review to 
learn how to implement this?
-Jared 
On Mar 8, 2018, at 14:17, Mueller, Doug  wrote:
This capability is present in 7.6.04. It was introduced in 2002 (I know 
because it was introduced for me for an application I was building at the 
time….). So, it has been there since the mid 5.x releases. 

Doug Mueller 

From: ARSList [mailto:arslist-boun...@arslist.org 
(mailto:arslist-boun...@arslist.org)] On Behalf Of LJ LongWing
Sent: Thursday, March 08, 2018 11:08 AM
To: ARSList 
Subject: Re: Pop-Up Messages in the Incident Module 
Jared, 
I don't know if 7.6.04 has Interval execute condition for AL's, but I 
know 8.x and 9.x do.  
On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean  wrote:  
-I'm wondering if there is the capability for a pop-message to run at a 
specific interval out of the box or does this need custom coding. I have the 
pop-up in Active Links and the interval in Escalations. I need to merge the 
two,lol 

Running AR 7.6.04 with customization 
--  
Regards, 
J. Dean
--
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Re: Pop-Up Messages in the Incident Module

[Jared Dean]

Thanks for confirming Doug. Do you have any resources that I can review to 
learn how to implement this?

-Jared

> On Mar 8, 2018, at 14:17, Mueller, Doug <doug_muel...@bmc.com> wrote:
> 
> This capability is present in 7.6.04.  It was introduced in 2002 (I know 
> because it was introduced for me for an application I was building at the 
> time….).  So, it has been there since the mid 5.x releases.
>  
> Doug Mueller
>  
> From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing
> Sent: Thursday, March 08, 2018 11:08 AM
> To: ARSList <arslist@arslist.org>
> Subject: Re: Pop-Up Messages in the Incident Module
>  
> Jared,
> I don't know if 7.6.04 has Interval execute condition for AL's, but I know 
> 8.x and 9.x do.
>  
> On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean <jldea...@gmail.com> wrote:
> -I'm wondering if there is the capability for a pop-message to run at a 
> specific interval out of the box or does this need custom coding. I have the 
> pop-up in Active Links and the interval in Escalations. I need to merge the 
> two,lol
> 
> Running AR 7.6.04 with customization
> 
> --
> Regards,
> J. Dean
> 
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
> 
>  
> -- 
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
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RE: Pop-Up Messages in the Incident Module

[Mueller, Doug]

This capability is present in 7.6.04.  It was introduced in 2002 (I know 
because it was introduced for me for an application I was building at the 
time….).  So, it has been there since the mid 5.x releases.

Doug Mueller

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing
Sent: Thursday, March 08, 2018 11:08 AM
To: ARSList <arslist@arslist.org>
Subject: Re: Pop-Up Messages in the Incident Module

Jared,
I don't know if 7.6.04 has Interval execute condition for AL's, but I know 8.x 
and 9.x do.

On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean 
<jldea...@gmail.com<mailto:jldea...@gmail.com>> wrote:
-I'm wondering if there is the capability for a pop-message to run at a 
specific interval out of the box or does this need custom coding. I have the 
pop-up in Active Links and the interval in Escalations. I need to merge the 
two,lol
Running AR 7.6.04 with customization

--
Regards,
J. Dean

--
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Re: Pop-Up Messages in the Incident Module

[Jason Miller]

Oh yeah, it goes back to at least 7.0 (I am pretty sure) and maybe even
6.x. AL interval has been around quite a while.

Jason

On Thu, Mar 8, 2018 at 1:07 PM, LJ LongWing  wrote:

> Jared,
> I don't know if 7.6.04 has Interval execute condition for AL's, but I know
> 8.x and 9.x do.
>
> On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean  wrote:
>
>> -I'm wondering if there is the capability for a pop-message to run at a
>> specific interval out of the box or does this need custom coding. I have
>> the pop-up in Active Links and the interval in Escalations. I need to merge
>> the two,lol
>>
>> Running AR 7.6.04 with customization
>>
>> --
>> Regards,
>> J. Dean
>>
>> --
>> ARSList mailing list
>> ARSList@arslist.org
>> https://mailman.rrr.se/cgi/listinfo/arslist
>>
>>
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
>
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Re: Pop-Up Messages in the Incident Module

[LJ LongWing]

Jared,
I don't know if 7.6.04 has Interval execute condition for AL's, but I know
8.x and 9.x do.

On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean  wrote:

> -I'm wondering if there is the capability for a pop-message to run at a
> specific interval out of the box or does this need custom coding. I have
> the pop-up in Active Links and the interval in Escalations. I need to merge
> the two,lol
>
> Running AR 7.6.04 with customization
>
> --
> Regards,
> J. Dean
>
> --
> ARSList mailing list
> ARSList@arslist.org
> https://mailman.rrr.se/cgi/listinfo/arslist
>
>
-- 
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Pop-Up Messages in the Incident Module

[Jared Dean]

-I'm wondering if there is the capability for a pop-message to run at a
specific interval out of the box or does this need custom coding. I have
the pop-up in Active Links and the interval in Escalations. I need to merge
the two,lol

Running AR 7.6.04 with customization

-- 
Regards,
J. Dean
-- 
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