Pushing field changes to diary field (UNCLASSIFIED)
Classification: UNCLASSIFIED Caveats: NONE How do I create a diary field that will log last field changes made/updated, user who made the change and timestamp? Thanks! Alex Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" smime.p7s Description: S/MIME cryptographic signature
Re: Pushing field changes to diary field (UNCLASSIFIED)
Alicea, Where would this Diary field reside? On the same form as the fields you are changing? On another form? Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA Sent: Thursday, April 24, 2008 12:06 PM To: arslist@ARSLIST.ORG Subject: Pushing field changes to diary field (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE How do I create a diary field that will log last field changes made/updated, user who made the change and timestamp? Thanks! Alex Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Pushing field changes to diary field (UNCLASSIFIED)
Classification: UNCLASSIFIED Caveats: NONE I would be on the same form probably hidden from "regular" users. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Friday, April 25, 2008 8:52 AM To: arslist@ARSLIST.ORG Subject: Re: Pushing field changes to diary field (UNCLASSIFIED) Alicea, Where would this Diary field reside? On the same form as the fields you are changing? On another form? Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA Sent: Thursday, April 24, 2008 12:06 PM To: arslist@ARSLIST.ORG Subject: Pushing field changes to diary field (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE How do I create a diary field that will log last field changes made/updated, user who made the change and timestamp? Thanks! Alex Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" smime.p7s Description: S/MIME cryptographic signature
Re: Pushing field changes to diary field (UNCLASSIFIED)
In that case all you need to do is add the field to your form. You will then need to add a series of filters to check on the values of the fields you are auditing to see if they have changed. By the way suing this approach the action for the Diary field would be a Set fields not a Push Fields. You also need to remember to capture the previous Diary field values in each Set fields action. Of course, you could setup an audit form rather then putting this information in one field. HTH, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA Sent: Friday, April 25, 2008 8:59 AM To: arslist@ARSLIST.ORG Subject: Re: Pushing field changes to diary field (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE I would be on the same form probably hidden from "regular" users. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Friday, April 25, 2008 8:52 AM To: arslist@ARSLIST.ORG Subject: Re: Pushing field changes to diary field (UNCLASSIFIED) Alicea, Where would this Diary field reside? On the same form as the fields you are changing? On another form? Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA Sent: Thursday, April 24, 2008 12:06 PM To: arslist@ARSLIST.ORG Subject: Pushing field changes to diary field (UNCLASSIFIED) Classification: UNCLASSIFIED Caveats: NONE How do I create a diary field that will log last field changes made/updated, user who made the change and timestamp? Thanks! Alex Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Classification: UNCLASSIFIED Caveats: NONE ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
