R: Re: special characters

2011-08-08 Thread team.rem...@libero.it 
do you think that the problem is the wrong installation ? on my Remedy there 
are some Company that use the current language standard eurpean (Latin 1), and 
now arrive this Company that 'speak' Slovenian... how i can do ? in particulary 
i have a xls file with the stange Character and when I copy and paste in a 
Remdey field, this report wrong character ? 
it's ok ?

thank's in advance.
P.

Messaggio originale
Da: frederick.w.gro...@xo.com
Data: 8-ago-2011 15.40
A: arslist@ARSLIST.ORG
Ogg: Re: special characters

I believe it depends on what languages you selected during the install (as 
well as what language(s) you have your database set up for.

From the compatability matrix it lists the Language Offerings
• L2 = Latin-2: English, Albanian, Croatian, Czech, Hungarian, Polish, 
Romanian, Slovak, Slovenian


-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.
ORG] On Behalf Of team.rem...@libero.it
Sent: Monday, August 08, 2011 8:32 AM
To: arslist@ARSLIST.ORG
Subject: special characters

Hello everyone,
I would like inckude some operators in the form of people who have the first 
name special characters (particularly Slovenians).
My Sys is Remedy 7.1 on Windows Server 2003.

There is a Slovenian Client? What mistake?

help me I do not know where to find the error.

thanks
Peter




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R: Re: special characters

2011-08-08 Thread team.rem...@libero.it 
Hi,
now i verify and after report you !

Bye
P.

Messaggio originale
Da: lj.longw...@gmail.com
Data: 8-ago-2011 15.39
A: arslist@ARSLIST.ORG
Ogg: Re: special characters

Peter,
You will first need to ensure that your Remedy DB is setup in a character set 
that supports the characters you are trying to use.  I believe that step alone 
will allow you to create the loginsif it's not already setup in that 
manner, then you are going to need to go through a data migration process of 
setting up a new db with the correct database character set and migrate the 
data from one to the other

-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.
ORG] On Behalf Of team.rem...@libero.it
Sent: Monday, August 08, 2011 6:32 AM
To: arslist@ARSLIST.ORG
Subject: special characters

Hello everyone,
I would like inckude some operators in the form of people who have the first 
name special characters (particularly Slovenians).
My Sys is Remedy 7.1 on Windows Server 2003.

There is a Slovenian Client? What mistake?

help me I do not know where to find the error.

thanks
Peter


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