That does sound a bit odd..
Do you have a server group setup? I'm wondering because if you have a server
group setup and if the AIE operation is controlled by a server where you
haven't restarted the AIE service, it may cause it not to re-read the new
definition.. just a guess..
Joe
- Original Message
From: Howard Richter [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Thursday, July 10, 2008 11:15:21 AM
Subject: RE; AIE engine; When adding or changing a data exchange in the aie
engine the changed event does not get picked up.
**
Good morning All,
I hope everyone is doing ok.
We are in the process of setting up a number of events in the AIE engine
(7.1.00 Patch 002 200803102100) and when we change the timing or order, the
change is not picked up.
For example we had data exchange A which kicks off B, then B would kick off C
(the first one set to run at 1am, the next two event driven). If we change the
order to have A kick off C and then C kick off B. That change never is picked
up. The system will still run the order A, B, C.
Also if I change the time of kick off of data exchange A from 8am to 9am at
7am, the 8am exchange will still run.
We have tried restarting the AIE services, as well as all Remedy services, with
no luck.
I assume that there is a queue some place, that needs to be cleaned out or
refreshed, but can not find anything in the docs on how to do that.
Any ideas?
--
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [EMAIL PROTECTED]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270
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