RE: Pop-Up Messages in the Incident Module
Jared, On the doc page https://docs.bmc.com/docs/ars91/en/creating-active-links-609072249.html Look at step 9 where it talks about the “Interval” field. This is the condition that fires the active link every xxx seconds. Then, you can perform whatever action you want. Often, you are looking for something to happen and then take action. Note you may want to record that you have taken action if something is on a short interval or the action repeats rapidly. For example, if you have no condition and a 3 second interval and your action is to show a message…. A message box will pop up every 3 seconds. This may be considered by some to be annoying……. Doug From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Jared Dean Sent: Thursday, March 08, 2018 2:52 PM To: ARSList Subject: Re: Pop-Up Messages in the Incident Module Thanks for confirming Doug. Do you have any resources that I can review to learn how to implement this? -Jared On Mar 8, 2018, at 14:17, Mueller, Doug mailto:doug_muel...@bmc.com>> wrote: This capability is present in 7.6.04. It was introduced in 2002 (I know because it was introduced for me for an application I was building at the time….). So, it has been there since the mid 5.x releases. Doug Mueller From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, March 08, 2018 11:08 AM To: ARSList mailto:arslist@arslist.org>> Subject: Re: Pop-Up Messages in the Incident Module Jared, I don't know if 7.6.04 has Interval execute condition for AL's, but I know 8.x and 9.x do. On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean mailto:jldea...@gmail.com>> wrote: -I'm wondering if there is the capability for a pop-message to run at a specific interval out of the box or does this need custom coding. I have the pop-up in Active Links and the interval in Escalations. I need to merge the two,lol Running AR 7.6.04 with customization -- Regards, J. Dean -- ARSList mailing list ARSList@arslist.org<mailto:ARSList@arslist.org> https://mailman.rrr.se/cgi/listinfo/arslist<https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=zYKHGihF4icDlNsgMPf82JYjjdgAtCBU4XE4_sOizQo&m=dhPie4DlKZHcrnDN3CMxCvWVzDA6IUzgn7ly0QemNQ4&s=nBA1ZdG4P3dPjmi1SaskzfdhIy9TLHteWH1DAKhq5kk&e=> -- ARSList mailing list ARSList@arslist.org<mailto:ARSList@arslist.org> https://mailman.rrr.se/cgi/listinfo/arslist<https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=zYKHGihF4icDlNsgMPf82JYjjdgAtCBU4XE4_sOizQo&m=xQDcdR-BRVTMQTj0TIu2ZbTnvz9y6pwA_64Hk1o_0Mo&s=wQwQghpB7eOfsPUA4hvw037SnuOZxrl-hExy6sbsV-s&e=> -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: Pop-Up Messages in the Incident Module
An AL running every 3 second is exactly what my simple chat app is doing (without RED as I initially developed it to use). You can download it here if you want to look: https://communities.bmc.com/docs/DOC-103612 Jason On Thu, Mar 8, 2018 at 5:18 PM, Misi Mladoniczky wrote: > Hi, > > Well, it is super simple. You specify the interval in seconds, if I > remember right, and the ACTL will run every x seconds. If the run-if > evaluates to true, the if-actions are run, otherwise any else-actions. > > If you have three windows open of the form containing the ACTL, the ACTL > will run separately for each of these windows. > > If you want to test something on the server, as opposed to the local > fields of the window/record on which the ACTL is running, you might need to > create an ACTL guide and maybe do a service-call to the server that returns > the result of what you need to check. > > In other words these interval-ACTL:s are not similar to escalations. > Escalations makes a query on the server to find one or more records. The > ACTL only directly access the data of the record loaded in the client > window. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > > > > March 8, 2018 11:54 PM, "Jared Dean" <%22jared%20dean%22%20%3cjldea...@gmail.com%3E>> wrote: > > Thanks for confirming Doug. Do you have any resources that I can review to > learn how to implement this? > -Jared > > On Mar 8, 2018, at 14:17, Mueller, Doug wrote: > > This capability is present in 7.6.04. It was introduced in 2002 (I know > because it was introduced for me for an application I was building at the > time….). So, it has been there since the mid 5.x releases. > > Doug Mueller > > *From:* ARSList [mailto:arslist-boun...@arslist.org > ] *On Behalf Of *LJ LongWing > *Sent:* Thursday, March 08, 2018 11:08 AM > *To:* ARSList > *Subject:* Re: Pop-Up Messages in the Incident Module > > Jared, > > I don't know if 7.6.04 has Interval execute condition for AL's, but I know > 8.x and 9.x do. > > On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean wrote: > > -I'm wondering if there is the capability for a pop-message to run at a > specific interval out of the box or does this need custom coding. I have > the pop-up in Active Links and the interval in Escalations. I need to merge > the two,lol > > Running AR 7.6.04 with customization > > > -- > > Regards, > > J. Dean > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > <https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=zYKHGihF4icDlNsgMPf82JYjjdgAtCBU4XE4_sOizQo&m=dhPie4DlKZHcrnDN3CMxCvWVzDA6IUzgn7ly0QemNQ4&s=nBA1ZdG4P3dPjmi1SaskzfdhIy9TLHteWH1DAKhq5kk&e=> > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: Pop-Up Messages in the Incident Module
Hi, Well, it is super simple. You specify the interval in seconds, if I remember right, and the ACTL will run every x seconds. If the run-if evaluates to true, the if-actions are run, otherwise any else-actions. If you have three windows open of the form containing the ACTL, the ACTL will run separately for each of these windows. If you want to test something on the server, as opposed to the local fields of the window/record on which the ACTL is running, you might need to create an ACTL guide and maybe do a service-call to the server that returns the result of what you need to check. In other words these interval-ACTL:s are not similar to escalations. Escalations makes a query on the server to find one or more records. The ACTL only directly access the data of the record loaded in the client window. Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs Find these products, and many free tools and utilities, at http://rrr.se (http://rrr.se) March 8, 2018 11:54 PM, "Jared Dean" wrote: Thanks for confirming Doug. Do you have any resources that I can review to learn how to implement this? -Jared On Mar 8, 2018, at 14:17, Mueller, Doug wrote: This capability is present in 7.6.04. It was introduced in 2002 (I know because it was introduced for me for an application I was building at the time….). So, it has been there since the mid 5.x releases. Doug Mueller From: ARSList [mailto:arslist-boun...@arslist.org (mailto:arslist-boun...@arslist.org)] On Behalf Of LJ LongWing Sent: Thursday, March 08, 2018 11:08 AM To: ARSList Subject: Re: Pop-Up Messages in the Incident Module Jared, I don't know if 7.6.04 has Interval execute condition for AL's, but I know 8.x and 9.x do. On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean wrote: -I'm wondering if there is the capability for a pop-message to run at a specific interval out of the box or does this need custom coding. I have the pop-up in Active Links and the interval in Escalations. I need to merge the two,lol Running AR 7.6.04 with customization -- Regards, J. Dean -- ARSList mailing list ARSList@arslist.org (mailto:ARSList@arslist.org) https://mailman.rrr.se/cgi/listinfo/arslist (https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=zYKHGihF4icDlNsgMPf82JYjjdgAtCBU4XE4_sOizQo&m=dhPie4DlKZHcrnDN3CMxCvWVzDA6IUzgn7ly0QemNQ4&s=nBA1ZdG4P3dPjmi1SaskzfdhIy9TLHteWH1DAKhq5kk&e=) -- ARSList mailing list ARSList@arslist.org (mailto:ARSList@arslist.org) https://mailman.rrr.se/cgi/listinfo/arslist (https://mailman.rrr.se/cgi/listinfo/arslist) -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: Pop-Up Messages in the Incident Module
Thanks for confirming Doug. Do you have any resources that I can review to learn how to implement this? -Jared > On Mar 8, 2018, at 14:17, Mueller, Doug wrote: > > This capability is present in 7.6.04. It was introduced in 2002 (I know > because it was introduced for me for an application I was building at the > time….). So, it has been there since the mid 5.x releases. > > Doug Mueller > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing > Sent: Thursday, March 08, 2018 11:08 AM > To: ARSList > Subject: Re: Pop-Up Messages in the Incident Module > > Jared, > I don't know if 7.6.04 has Interval execute condition for AL's, but I know > 8.x and 9.x do. > > On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean wrote: > -I'm wondering if there is the capability for a pop-message to run at a > specific interval out of the box or does this need custom coding. I have the > pop-up in Active Links and the interval in Escalations. I need to merge the > two,lol > > Running AR 7.6.04 with customization > > -- > Regards, > J. Dean > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
RE: Pop-Up Messages in the Incident Module
This capability is present in 7.6.04. It was introduced in 2002 (I know because it was introduced for me for an application I was building at the time….). So, it has been there since the mid 5.x releases. Doug Mueller From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing Sent: Thursday, March 08, 2018 11:08 AM To: ARSList Subject: Re: Pop-Up Messages in the Incident Module Jared, I don't know if 7.6.04 has Interval execute condition for AL's, but I know 8.x and 9.x do. On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean mailto:jldea...@gmail.com>> wrote: -I'm wondering if there is the capability for a pop-message to run at a specific interval out of the box or does this need custom coding. I have the pop-up in Active Links and the interval in Escalations. I need to merge the two,lol Running AR 7.6.04 with customization -- Regards, J. Dean -- ARSList mailing list ARSList@arslist.org<mailto:ARSList@arslist.org> https://mailman.rrr.se/cgi/listinfo/arslist<https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=zYKHGihF4icDlNsgMPf82JYjjdgAtCBU4XE4_sOizQo&m=dhPie4DlKZHcrnDN3CMxCvWVzDA6IUzgn7ly0QemNQ4&s=nBA1ZdG4P3dPjmi1SaskzfdhIy9TLHteWH1DAKhq5kk&e=> -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: Pop-Up Messages in the Incident Module
Oh yeah, it goes back to at least 7.0 (I am pretty sure) and maybe even 6.x. AL interval has been around quite a while. Jason On Thu, Mar 8, 2018 at 1:07 PM, LJ LongWing wrote: > Jared, > I don't know if 7.6.04 has Interval execute condition for AL's, but I know > 8.x and 9.x do. > > On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean wrote: > >> -I'm wondering if there is the capability for a pop-message to run at a >> specific interval out of the box or does this need custom coding. I have >> the pop-up in Active Links and the interval in Escalations. I need to merge >> the two,lol >> >> Running AR 7.6.04 with customization >> >> -- >> Regards, >> J. Dean >> >> -- >> ARSList mailing list >> ARSList@arslist.org >> https://mailman.rrr.se/cgi/listinfo/arslist >> >> > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist
Re: Pop-Up Messages in the Incident Module
Jared, I don't know if 7.6.04 has Interval execute condition for AL's, but I know 8.x and 9.x do. On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean wrote: > -I'm wondering if there is the capability for a pop-message to run at a > specific interval out of the box or does this need custom coding. I have > the pop-up in Active Links and the interval in Escalations. I need to merge > the two,lol > > Running AR 7.6.04 with customization > > -- > Regards, > J. Dean > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist