Re: What to use instead of PERFORM-ACTION-OPEN-URL new "file:..."?

[Jason Miller]

Are you opening files on a UNC path (network share) with *file://UNC_path*?

If they are files on a share most likely you'll need to put a web server in
from of them and serve them up via http. Depending on where the files are
stored you could simply include that directory and publish them via the web
server.

For example we use ARInside. Our ARInside files are stored on one server
and we have Apache web server (httpd) on a different server serving up the
ARInside pages via UNC to the other server. I am not sure if this is
something ISS can do as well.

Jason

On Sun, Feb 4, 2018 at 7:17 AM, Sharon Menachem 
wrote:

> Hi All,
>
>
>
> I understand from a previous post to the list, that the reason the
> PERFORM-ACTION-OPEN-URL new "file:..." functionality no longer works in
> Chrome is because of security changes, and that it is likely to stop
> working in IE soon once we are up to date with patches. I have many many
> excel reports that have been made available in Remedy using this
> functionality so I need to figure out another way to get the excel files to
> open in the web environment.
>
>
>
> I am running ARS 9.1.3 with custom apps on an SQL backend.
>
>
>
> What can I use instead of PERFORM-ACTION-OPEN-URL new "file:..."?
>
>
>
> Thanks,
>
> Sharon
>
>
>
>
>
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>
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RE: What to use instead of PERFORM-ACTION-OPEN-URL new "file:..."?

[Sharon Menachem]

I am indeed opening the files on a network share with 
file://UNC_path

Thanks for your suggestion – I’ll see if I can get that to work.

In the interim I put in a work around where I am pulling the reports into an 
attachment field and my users have 2 additional clicks to get to the file. No 
complaints so far!

Thanks,
Sharon

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Jason Miller
Sent: Sunday, February 04, 2018 1:47 PM
To: ARSList 
Subject: Re: What to use instead of PERFORM-ACTION-OPEN-URL new "file:..."?

Are you opening files on a UNC path (network share) with 
file://UNC_path?

If they are files on a share most likely you'll need to put a web server in 
from of them and serve them up via http. Depending on where the files are 
stored you could simply include that directory and publish them via the web 
server.

For example we use ARInside. Our ARInside files are stored on one server and we 
have Apache web server (httpd) on a different server serving up the ARInside 
pages via UNC to the other server. I am not sure if this is something ISS can 
do as well.

Jason

On Sun, Feb 4, 2018 at 7:17 AM, Sharon Menachem 
mailto:smenac...@rollins.com>> wrote:
Hi All,

I understand from a previous post to the list, that the reason the 
PERFORM-ACTION-OPEN-URL new "file:..." functionality no longer works in Chrome 
is because of security changes, and that it is likely to stop working in IE 
soon once we are up to date with patches. I have many many excel reports that 
have been made available in Remedy using this functionality so I need to figure 
out another way to get the excel files to open in the web environment.

I am running ARS 9.1.3 with custom apps on an SQL backend.

What can I use instead of PERFORM-ACTION-OPEN-URL new "file:..."?

Thanks,
Sharon



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