Re: RESOLVED: Mid-Tier help
A side note: I had a similar issue trying to get Tomcat to install during the MT install and it turned out that Tomcat didn't like that my TEMP folder has spaces in it. I changed my TEMP to c:\temp and it worked fine. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, April 10, 2008 11:55 AM To: arslist@ARSLIST.ORG Subject: RESOLVED: Mid-Tier help ** Update: I got it working by doing the following: Uninstall MT, Uninstall Tomcat. Download tomcat 5.5. from apache.org. Install tomcat 5.5 manually Install mid-tier (without tomcat) Reboot Works like a charm. Something about remedy installing tomcat wasn't working. Thanks so much to all who helped! Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Tuesday, April 08, 2008 5:05 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help ** Sorry we couldn't find an answer for you. Please do let us all know what the final solution is. You've got me curious now. J --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 5:46 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help Yeah, I did that, it still doesn't work. I have support engaged now, I've used enough of you guys' time. Thanks a ton for all of your help! Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Tuesday, April 08, 2008 4:27 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help ** Now that you have the right version of Java it might make sense to reinstall the mid-tier --- J.T. Shyman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 4:20 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help Yeah, thanks a lot J I saw in my Mid-Tier log files the following line if it helps anyone: Apr 8, 2008 3:13:42 PM - SEVERE (com.remedy.log) : BMC Remedy Mid Tier version 7.1.00 Build 200708221849 Apr 8, 2008 3:13:45 PM - WARNING (com.remedy.log.SERVLET) : No File Entries were found in server - Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company =__ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: RESOLVED: Mid-Tier help
Awesome! Sounds like you have moved on again. -Joel On 4/10/08 1:54 PM, "Gary Opela (Corporate)" <[EMAIL PROTECTED]> wrote: > ** > Update: > > I got it working by doing the following: > > Uninstall MT, Uninstall Tomcat. > > Download tomcat 5.5. from apache.org. > > Install tomcat 5.5 manually > > Install mid-tier (without tomcat) > > Reboot > > Works like a charm. Something about remedy installing tomcat wasn¹t working. > > Thanks so much to all who helped! > > > Thanks, > > Gary Opela, Jr., RSP > Remedy Engineer > Leader Communications, Inc. > Best Product, Best People, Best PriceTM > An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman > Sent: Tuesday, April 08, 2008 5:05 PM > To: arslist@ARSLIST.ORG > Subject: Re: Mid-Tier help > > ** > Sorry we couldn¹t find an answer for you. Please do let us all know what the > final solution is. You¹ve got me curious now. J > > > --- J.T. Shyman > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) > Sent: Tuesday, April 08, 2008 5:46 PM > To: arslist@ARSLIST.ORG > Subject: Re: Mid-Tier help > > Yeah, I did that, it still doesn¹t work. I have support engaged now, I¹ve used > enough of you guys¹ time. Thanks a ton for all of your help! > > > Thanks, > > Gary Opela, Jr., RSP > Remedy Engineer > Leader Communications, Inc. > Best Product, Best People, Best PriceTM > An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman > Sent: Tuesday, April 08, 2008 4:27 PM > To: arslist@ARSLIST.ORG > Subject: Re: Mid-Tier help > > ** > Now that you have the right version of Java it might make sense to reinstall > the mid-tier > > > --- J.T. Shyman > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) > Sent: Tuesday, April 08, 2008 4:20 PM > To: arslist@ARSLIST.ORG > Subject: Re: Mid-Tier help > > Yeah, thanks a lot J > > I saw in my Mid-Tier log files the following line if it helps anyone: > > Apr 8, 2008 3:13:42 PM - SEVERE (com.remedy.log) : BMC Remedy Mid Tier version > 7.1.00 Build 200708221849 > Apr 8, 2008 3:13:45 PM - WARNING (com.remedy.log.SERVLET) : No File Entries > were found in server - > > > Thanks, > > Gary Opela, Jr., RSP > Remedy Engineer > Leader Communications, Inc. > Best Product, Best People, Best PriceTM > An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company > =__ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ - ** This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error destroy it immediately. ** Wal-Mart Confidential ** ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
RESOLVED: Mid-Tier help
Update: I got it working by doing the following: Uninstall MT, Uninstall Tomcat. Download tomcat 5.5. from apache.org. Install tomcat 5.5 manually Install mid-tier (without tomcat) Reboot Works like a charm. Something about remedy installing tomcat wasn't working. Thanks so much to all who helped! Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Tuesday, April 08, 2008 5:05 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help ** Sorry we couldn't find an answer for you. Please do let us all know what the final solution is. You've got me curious now. J --- J.T. Shyman From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 5:46 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help Yeah, I did that, it still doesn't work. I have support engaged now, I've used enough of you guys' time. Thanks a ton for all of your help! Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman Sent: Tuesday, April 08, 2008 4:27 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help ** Now that you have the right version of Java it might make sense to reinstall the mid-tier --- J.T. Shyman From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, April 08, 2008 4:20 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier help Yeah, thanks a lot J I saw in my Mid-Tier log files the following line if it helps anyone: Apr 8, 2008 3:13:42 PM - SEVERE (com.remedy.log) : BMC Remedy Mid Tier version 7.1.00 Build 200708221849 Apr 8, 2008 3:13:45 PM - WARNING (com.remedy.log.SERVLET) : No File Entries were found in server - Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company =__ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
