Radio button field just shows first button, sometimes

2011-01-24 Thread Martin, Dwayne - martinrd
Dear List,

We have a radio button field with 9 options, that is supposed to look like this:
[cid:image005.jpg@01CBBBAA.8DA61F60]
But about 2/3 of the time it appears like this:
[cid:image006.jpg@01CBBBAA.8DA61F60]
Only the circle of the first option appears.  If you close the window and 
re-open it a few times it eventually appears properly.  This is a regular 
database field on a regular database form.   So far we've only seen this happen 
on one machine (Win 7), but this form normally only gets opened on that one 
machine.  It happens in both WUT 7.1 and 7.5.  So far we haven't seen it in Mid 
Tier, but haven't tried it that often.

Any ideas?
Dwayne Martin
James Madison University
ARS 7.1 P3, RH Linux server, Oracle 10.2 db

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Re: Radio button field just shows first button, sometimes

2011-01-25 Thread David Durling

Dwayne,

I haven't experienced that exact issue, but with something strange like 
that I suppose you could try adjusting the field in Dev Studio:  maybe 
change the radio to display as one line, save it, then change it back to 
9 lines and save it again.  Maybe also try extending the field width a 
little.


Sometimes that has helped me with minor display issues.

David Durling

On 1/24/2011 9:39 AM, Martin, Dwayne - martinrd wrote:

**

Dear List,

We have a radio button field with 9 options, that is supposed to look
like this:

But about 2/3 of the time it appears like this:



Only the circle of the first option appears. If you close the window and
re-open it a few times it eventually appears properly. This is a regular
database field on a regular database form. So far we’ve only seen this
happen on one machine (Win 7), but this form normally only gets opened
on that one machine. It happens in both WUT 7.1 and 7.5. So far we
haven’t seen it in Mid Tier, but haven’t tried it that often.

Any ideas?

Dwayne Martin



--
David Durling706-542-0223
Enterprise IT Servicesdurl...@uga.edu
University of Georgia

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Re: Radio button field just shows first button, sometimes

2011-01-25 Thread Andrew Fremont
I have seen a similar issue on the selection field not show all options.
It is more like the field is not *wide* enough for the alias texts, expand
the field should fix it.

Andrew.

On Mon, Jan 24, 2011 at 6:39 AM, Martin, Dwayne - martinrd  wrote:

> **
>
> Dear List,
>
>
>
> We have a radio button field with 9 options, that is supposed to look like
> this:
>
> But about 2/3 of the time it appears like this:
>
> 
>
> Only the circle of the first option appears.  If you close the window and
> re-open it a few times it eventually appears properly.  This is a regular
> database field on a regular database form.   So far we’ve only seen this
> happen on one machine (Win 7), but this form normally only gets opened on
> that one machine.  It happens in both WUT 7.1 and 7.5.  So far we haven’t
> seen it in Mid Tier, but haven’t tried it that often.
>
>
>
> Any ideas?
>
> Dwayne Martin
>
> James Madison University
>
> ARS 7.1 P3, RH Linux server, Oracle 10.2 db
>  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: Radio button field just shows first button, sometimes

2011-01-25 Thread Jason Miller
Win 7 32 bit or 64 bit?  If 64 bit try WUT 7.6.03.  We have had much better
success with WUT 7.6.03 on 64 bit Win7/2008 machines.

Jason

On Mon, Jan 24, 2011 at 6:39 AM, Martin, Dwayne - martinrd  wrote:

> **
>
> Dear List,
>
>
>
> We have a radio button field with 9 options, that is supposed to look like
> this:
>
> But about 2/3 of the time it appears like this:
>
> 
>
> Only the circle of the first option appears.  If you close the window and
> re-open it a few times it eventually appears properly.  This is a regular
> database field on a regular database form.   So far we’ve only seen this
> happen on one machine (Win 7), but this form normally only gets opened on
> that one machine.  It happens in both WUT 7.1 and 7.5.  So far we haven’t
> seen it in Mid Tier, but haven’t tried it that often.
>
>
>
> Any ideas?
>
> Dwayne Martin
>
> James Madison University
>
> ARS 7.1 P3, RH Linux server, Oracle 10.2 db
>  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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Re: Radio button field just shows first button, sometimes

2011-01-26 Thread Drew Shuller
Try deleting all the .arv and .arf files from the workstation, as a
troubleshooting measure.

Drew Shuller
Soto Cano Air Base

On Tue, Jan 25, 2011 at 5:48 PM, Jason Miller wrote:

> ** Win 7 32 bit or 64 bit?  If 64 bit try WUT 7.6.03.  We have had much
> better success with WUT 7.6.03 on 64 bit Win7/2008 machines.
>
> Jason
>
>  On Mon, Jan 24, 2011 at 6:39 AM, Martin, Dwayne - martinrd <
> marti...@jmu.edu> wrote:
>
>> **
>>
>> Dear List,
>>
>>
>>
>> We have a radio button field with 9 options, that is supposed to look like
>> this:
>>
>> But about 2/3 of the time it appears like this:
>>
>> 
>>
>> Only the circle of the first option appears.  If you close the window and
>> re-open it a few times it eventually appears properly.  This is a regular
>> database field on a regular database form.   So far we’ve only seen this
>> happen on one machine (Win 7), but this form normally only gets opened on
>> that one machine.  It happens in both WUT 7.1 and 7.5.  So far we haven’t
>> seen it in Mid Tier, but haven’t tried it that often.
>>
>>
>>
>> Any ideas?
>>
>> Dwayne Martin
>>
>> James Madison University
>>
>> ARS 7.1 P3, RH Linux server, Oracle 10.2 db
>>  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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Radio button field just shows first button, sometimes - SOLVED sort of

2011-02-17 Thread Martin, Dwayne - martinrd
I did try deleting the .arf and .arv files, but that didn't help, so I 
submitted the problem to BMC Support.  They suggested upgrading to the latest 
WUT version (7.6 p3) but that didn't help either.  Meanwhile a PC expert took a 
look at the issue and suggested this:
Rt-click on the WUT launching icon, click the "Compatibility" page, check "Run 
this program. . ." and select "Windows XP (Service Pack3)#."
This fixed the two machines that were displaying the problem, but doesn't 
explain why all Win 7 machines don't have the problem. (Maybe the compatibility 
mode was already checked.)
I suggested that BMC look into this as a possible bug.
Thanks to all who replied.
Dwayne Martin

Date: Mon, 24 Jan 2011 14:39:11

Dear List,

We have a radio button field with 9 options, that is supposed to look like this:
[cid:image005.jpg@01CBBBAA.8DA61F60]
But about 2/3 of the time it appears like this:
[cid:image006.jpg@01CBBBAA.8DA61F60]
Only the circle of the first option appears.  If you close the window and 
re-open it a few times it eventually appears properly.  This is a regular 
database field on a regular database form.   So far we've only seen this happen 
on one machine (Win 7), but this form normally only gets opened on that one 
machine.  It happens in both WUT 7.1 and 7.5.  So far we haven't seen it in Mid 
Tier, but haven't tried it that often.

Any ideas?
Dwayne Martin
James Madison University
ARS 7.1 P3, RH Linux server, Oracle 10.2 db



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