Sounds promising, Fred! I’ll try that.
Let me describe my goal.
I’m consuming a web service and trying to create a ticket in the other system.
The source is the ITSM Suite.
On the staging form I have the ITSM Ticket ID.
I was wondering whether I could use it to tell the filter get the children like
WorkLogs, CIs, etc from their respective ITSM sources or whether I have to
build WorkLog, CI etc staging forms.
Thanks
Thomas
> On 25. May 2018, at 18:19, Fred Grooms via ARSList
> wrote:
>
> I believe you have to un-map the form and then when you re-map it you will
> get the screen to select it
>
> From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas
> Miskiewicz
> Sent: Friday, May 25, 2018 10:23 AM
> To: ARSList
> Subject: [E] How to Change the Primary Key in a Web Service Call?
>
> Hello there,
>
> we’re using a staging form for our web service. Is it possible to change the
> primary key in the Mapping Info?
>
> At least on my system I cannot select anything...
>
>
>
> Thanks
>
> Thomas
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