I think, u need to uncheck "Allow Guest Users" in server configuration window to do this
Thanks Jaspal S Rawat TDS Telecom Information Systems Mail: [EMAIL PROTECTED] Phone: (608) 664-4517 Fax: (608) 664-5499 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Anthony Caressimo Sent: Friday, December 01, 2006 1:57 PM To: arslist@ARSLIST.ORG Subject: 7.0.1 Midtier login messages Hi all, I am running mid tier 7.0.1 against AR Server 6.3 p18, Helpdesk 6.0. Upon logging in / clicking Helpdesk link for a requester they receive the message 'ARWARN [59] No such user exists -- successfully connected as a guest user ' This is new in 7.0.1 - i just checked on 7.0.0 p2 and it doesn't display it upon logging in via the web. It will display if using the windows user tool. Looks like BMC added this to display the same login message as the user tool. My question is : is there any way to disable this? Most users are not registered / licensed users submitting tickets. They are seeing this pop up and are getting confused. Anyone have any suggestions? thx Anthony ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"