Re: ARFlash - A virtue or curse

[Mueller, Doug]

You indicate that AR Server is dying due to Flash...

That is confusing as there is no Flash of any kind in the AR System server.  It 
is
a server side environment with no graphical UI so there is no Flash involved.

Not sure what you mean when you say that Flash is causing the AR server to die.


Now, if it is because the AR server and midtier and ... are all on the same 
machine
and maybe you are running out of resources and the like... I guess there could 
be
something here but even that is odd because Flash runs in the END USER browser 
and
not on the mid-tier so again, how is Flash making the AR System server die.


If you don't want to use Flash for the browser, there are config options to tell
the mid-tier to build pages that do not use Flash.  There is some cosmetic
prettiness affect, but no functionality affect.  If you are using Flashboards, 
you
can configure Flashboards to use a non-Flash library of graphic utilities.  
Again,
you lose some cosmetic prettiness, but not functionality.

The CMDB consoles and Atrium Explorer do use Flash and there is no alternate 
option
or configuration control for them.  But, this is the only place in the current
release where Flash is a requirement.


More detail is needed about your config and what you are seeing.  I simply do 
not
see any connection between Flash and the AR System server regardless of
configuration or of what is happening with Flash.  I have never heard of or seen
an AR System server issue tied to the use or not of Flash.

Doug Mueller

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety
Sent: Monday, April 07, 2014 7:10 AM
To: arslist@ARSLIST.ORG
Subject: ARFlash - A virtue or curse

Hi Experts,

ARServer is dying due to ARFlash. It is eating most of the memory and causing 
the server to crash. Why does it eats this much memory and why is it used in 
remedy?

How can I stop this process eating memory and causing the server to fall down?

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers 
Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: ARFlash - A virtue or curse

[Misi Mladoniczky]

Hi,

If you are using Flashboards it might not be a good option to turn it off
permanently, and you need to get assistance from BMC Support. Just submit a
ticket and see what they say.

Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> Stop the flash and restart it again - sounds like a plan. But what if it
> occurs every day? Mainly during peak hours.
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: ARFlash - A virtue or curse

[Sweety]

Stop the flash and restart it again - sounds like a plan. But what if it occurs 
every day? Mainly during peak hours.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Re: ARFlash - A virtue or curse

[Zandi]

It would help the audience if they knew. Environment 
You can kill your flash boards process and free memory and start it up again


Could be a bug

Sent from my iPhone

> On Apr 7, 2014, at 10:09 AM, Sweety  wrote:
> 
> Hi Experts,
> 
> ARServer is dying due to ARFlash. It is eating most of the memory and causing 
> the server to crash. Why does it eats this much memory and why is it used in 
> remedy?
> 
> How can I stop this process eating memory and causing the server to fall down?
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"