Re: Can’t resize form view SOLVED

2008-11-24 Thread Dwayne Martin
Thanks, Fred,

When I read your letter my first reaction was, Come now, the User tool doesn't 
expand to display all the fields.  I have fields off to the right of the 
display on all my forms.

BUT it turns out that a Dialog window DOES expand to include all the fields (at 
least in the User tool, but apparently not in Mid-Tier).  I had a display-only, 
hidden character field with no label that I couldn't even see in the Admin 
tool.  I got rid of it, and now the views display normally.

Thank you too, David, for your suggestion.

Gratefully yours,
Dwayne



 Original message 
Date: Fri, 21 Nov 2008 15:28:14 -0600
From: Grooms, Frederick W [EMAIL PROTECTED]  
Subject: Re: Can’t resize form view  
To: arslist@ARSLIST.ORG

Are there any fields at the right edge of those specific views?  I seem to 
remember the User tool automatically expanding a view when there were fields 
to display.

Fred

-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Dwayne Martin
Sent: Friday, November 21, 2008 3:26 PM
To: arslist@ARSLIST.ORG
Subject: Can’t resize form view

Dear List,

We have a Display-Only, Standard form that we use for dialogs.   It has 
several views, most of which appear normally in the User tool.  But two of the 
views (one is a copy of the other) are elongated horizontally.  And no matter 
how often we re-size them in the Admin tool, they stay elongated in the User 
tool.  But they display properly in Mid-Tier.

After editing, we save our view before opening a new view, and when we close 
the form and re-display it, the views show their new size in the Admin tool, 
but not in the User tool.  

I cleared out the cache on my own computer, and displayed the views on a 
virgin computer that had never had Remedy installed on it before, but they 
still appear elongated.

What am I missing?

Dwayne Martin
James Madison University

(ARS, User and Admin tool 7.1 patch 3, RH Linux server, Oracle 10.2 db)

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Re: Can’t resize form view SOLVED

2008-11-24 Thread Dwayne Martin
I was wrong.  It wasn't a hidden field.  But it was Display as Text which 
explains why I couldn't see it in the Admin tool

Dwayne Martin
James Madison University

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---BeginMessage---
Thanks, Fred,

When I read your letter my first reaction was, Come now, the User tool doesn't 
expand to display all the fields.  I have fields off to the right of the 
display on all my forms.

BUT it turns out that a Dialog window DOES expand to include all the fields (at 
least in the User tool, but apparently not in Mid-Tier).  I had a display-only, 
hidden character field with no label that I couldn't even see in the Admin 
tool.  I got rid of it, and now the views display normally.

Thank you too, David, for your suggestion.

Gratefully yours,
Dwayne



 Original message 
Date: Fri, 21 Nov 2008 15:28:14 -0600
From: Grooms, Frederick W [EMAIL PROTECTED]  
Subject: Re: Can’t resize form view  
To: arslist@ARSLIST.ORG

Are there any fields at the right edge of those specific views?  I seem to 
remember the User tool automatically expanding a view when there were fields 
to display.

Fred

-Original Message-
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Dwayne Martin
Sent: Friday, November 21, 2008 3:26 PM
To: arslist@ARSLIST.ORG
Subject: Can’t resize form view

Dear List,

We have a Display-Only, Standard form that we use for dialogs.   It has 
several views, most of which appear normally in the User tool.  But two of the 
views (one is a copy of the other) are elongated horizontally.  And no matter 
how often we re-size them in the Admin tool, they stay elongated in the User 
tool.  But they display properly in Mid-Tier.

After editing, we save our view before opening a new view, and when we close 
the form and re-display it, the views show their new size in the Admin tool, 
but not in the User tool.  

I cleared out the cache on my own computer, and displayed the views on a 
virgin computer that had never had Remedy installed on it before, but they 
still appear elongated.

What am I missing?

Dwayne Martin
James Madison University

(ARS, User and Admin tool 7.1 patch 3, RH Linux server, Oracle 10.2 db)

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
---End Message---